In-Demand Senior retail manager Jobs in Macquarie Park, Nsw

Senior Client Delivery Manager
Optus —Macquarie Park NSW
- Organisational skills
- Leadership
- Parental leave
- Employee discount
6d
Sales and Marketing Manager
Unique Furniture —Sydney NSW
- $170,000 a year
- Full-time
- Management
- Sales
- Bachelor's degree
Quick Apply
14d
Lacoste Retail Assistant Store Manager | Homebush DFO
Lacoste —Homebush NSW
- Full-time
- Sales
- Employee assistance program
- Employee discount
Quick Apply
Retail Manager
SNOOZE HOMEBUSH —Homebush NSW
- $80,000 - $85,000 a year
- Full-time
- Sales
- Customer service
- Merchandising
Quick Apply
Senior Client Service & Escalations Manager
Cushman & Wakefield —Sydney NSW
- Full-time
- Construction experience
- Leadership
- Communication skills
Quick Apply
13d
National Account Manager - Independent Grocery
Creative Activation —Sydney NSW
- Full-time
- Hybrid work
- Management
- Sales
- Negotiation
- Free food
Quick Apply
Sales Manager/Team Leader
Bakers Delight Berwora —Berowra Heights NSW
- From $27.81 an hour
- Weekend availability
- Management
- Sales
- Customer service
- Annual leave
- Employee discount
Quick Apply
13d
Customer Service Manager - Expression of Interest
Contour Education —Epping NSW
- $85,000 a year
- Weekend availability
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Quick Apply
Brand Manager (Marketing Specialist) – EVENT LIGHTING PTY LTD
Event Lighting Pty Ltd —Clyde NSW
- $80,000 - $90,000 a year
- Full-time
- CRM software
- Business development
- In-person
Quick Apply
5d
Senior Retail Lease Transactions Manager (12 Month Secondment)
Commonwealth Bank —Sydney NSW
- Full-time
- Analysis skills
- Communication skills
- Negotiation
5d
Strategy and Transformation - Senior Manager/Manager
BDO —Sydney NSW
- Full-time
- Leadership
- Communication skills
- Health insurance
- On-the-job training
Assistant Lounge Manager
Compass Group Australia —Mascot NSW
- $90,000 a year
- Full-time
- Hospitality
- Customer service
- Leadership
- Parental leave
Senior Project Manager ( Retail )
Turner & Townsend —Sydney NSW
- Full-time
- Management
- Writing skills
- Construction Management
Quick Apply
Assistant Store Business Manager - Macquarie
M.J. Bale —Macquarie Park NSW
- Weekend availability
- Sales
- Customer service
- Leadership
Quick Apply
Senior Project Manager
Highgate Management —Sydney NSW
- Contract
- Construction experience
- Communication skills
Pharmacy Senior Assistant/ Retail manager
Booth Street Pharmacy —Annandale NSW
- $28.45 - $33.50 an hour
- 8 hour shift
- Customer service
- Merchandising
- POS
- Employee discount
Quick Apply
12d
Brand Development Manager
92 Proof Pty Limited —Pyrmont NSW
- $95,000 - $105,000 a year
- Full-time
- Hybrid work
- Management
- Marketing
- Education
Quick Apply
1d
Senior Merchandise Manager
Sheridan —Pyrmont NSW
- Full-time
- Hybrid work
- Merchandising
- Leadership
- Employee assistance program
- Employee discount
Retail Manager
XtraClubs —Parramatta NSW
- $80,000 - $90,000 a year
- Weekend availability
- CPR Certification
- Management
- Customer service
Quick Apply
8d
UX Design Lead
Greenstone Financial Services —Norwest NSW
- Full-time
- Analysis skills
- No degree
- Financial services
- Travel reimbursement
- Free food
Quick Apply

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senior retail manager jobs near macquarie park, nsw

Senior Client Delivery Manager

Optus -
Macquarie Park NSW

Apply Now

Job Details

6 days ago

Benefits

Parental leave
Employee discount

Qualifications

Organisational skills
Leadership
Financial acumen

Full Job Description

Date: 27 Aug 2026

Location: Macquarie Park, Australia

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Company: Singtel Group

Every day, millions of Australians connect, work, stream, and stay in touch on the Optus network. When it works seamlessly, it's easy to take for granted. But behind it is a team making thousands of decisions every day - decisions that keep people, businesses and communities connected.

Right now, Optus is passionate about getting the fundamentals right - simplifying how we work, lifting standards, and building a more reliable, resilient experience for our customers. It's not about surface-level change. It's about how we make decisions, how we work together, and how we deliver.

This role serves as the key interface between customers and Optus Delivery teams, managing contractual, operational, performance, reporting, and financial outcomes while ensuring strong stakeholder relationships, attention to detail, and delivery accountability. Reporting to the Fed Gov Client Delivery Director, it collaborates across multiple internal teams and third-party providers to drive reporting excellence, customer satisfaction, and successful account delivery.

Your day to day will consist of

Manage and maintain strong relationships with key customers, internal stakeholders, and third-party partners.
Drive stakeholder alignment and secure commitment to achieve customer reporting objectives.
Validate and manage reporting plans with sponsors and senior leadership to ensure ongoing business alignment.
Act as the primary liaison for reporting-related issues between customers, Optus teams, and external parties.
Ensure all reporting obligations meet contractual requirements, quality standards, and accuracy expectations.
Provide timely reporting performance updates to management and proactively lead initiatives to deliver effective outcomes.
Oversee customer reporting escalations and complaints, ensuring issues are documented, managed, and resolved to customer satisfaction.

What makes you perfect for the role

Proven ability to build and maintain strong relationships with customers, senior executives, internal stakeholders, vendors, and third-party partners.
Extensive experience in end-to-end service delivery, ensuring contractual, operational, reporting, and performance commitments are consistently achieved.
Strong reporting and analytical capabilities, including performance trending, business insights, KPI reporting, and data-driven decision-making.
Sound knowledge of contract management, SLA governance, service management practices, and managed services delivery environments.
Demonstrated expertise in managing customer escalations, critical incidents, service issues, and driving timely resolution to achieve customer satisfaction.
Strong commercial and financial acumen, including revenue, cost, margin tracking, financial reporting, and supporting contract retention and growth opportunities.
Proven leadership and stakeholder influencing skills, with the ability to coordinate cross-functional teams, gain commitment, and drive outcomes without direct authority.
Excellent communication, presentation, problem-solving, and organisational skills, combined with a high level of attention to detail, customer focus, and commitment to continuous improvement.

What's in it for you?

Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
Competitive leave policies, including additional 'Connected' days to focus on culture, family, health, community, or whatever's important to you.
We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
Direct your own development and build future-ready skills with Optus U's industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [email protected] or call 18•• ••• 170. We're here to help.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity

Apply Now

Refine Your Search

senior retail manager jobs in macquarie park, nsw

Senior Client Delivery Manager

Sales and Marketing Manager

Lacoste Retail Assistant Store Manager | Homebush DFO

Retail Manager

Senior Client Service & Escalations Manager

National Account Manager - Independent Grocery

Sales Manager/Team Leader

Customer Service Manager - Expression of Interest

Brand Manager (Marketing Specialist) – EVENT LIGHTING PTY LTD

Senior Retail Lease Transactions Manager (12 Month Secondment)

Strategy and Transformation - Senior Manager/Manager

Assistant Lounge Manager

Senior Project Manager ( Retail )

Assistant Store Business Manager - Macquarie

Senior Project Manager

Pharmacy Senior Assistant/ Retail manager

Brand Development Manager

Senior Merchandise Manager

Retail Manager

UX Design Lead

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