In-Demand Customer success manager Jobs in Lane Cove, Nsw

Research & Creative Insights Manager
Greenstone Financial Services —Norwest NSW
- Full-time
- Microsoft Excel
- Marketing
- Data analysis skills
- Travel reimbursement
- Free food
Quick Apply
Customer Success Manager (Enterprise)
Heidi —Sydney NSW
- Full-time
- Remote
- Hospital experience
- Work from home
- Parental leave
Customer Success Manager (SMB)
Heidi —Sydney NSW
- Full-time
- Remote
- Work from home
- Parental leave
Claims Manager
Greenstone Financial Services —Norwest NSW
- Full-time
- Management
- Financial services
- Leadership
- Travel reimbursement
- Free food
Quick Apply
Branch Services Coordinator
Department of Customer Service —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
7d
Senior Customer Success Manager | Corporate ANZ
HubSpot —Sydney NSW
- Remote
- AI
- Work from home
Quick Apply
Customer Success Manager, APAC
BMJ —Sydney NSW
- $121,400 a year
- Full-time
- Research
- Communication skills
Quick Apply
Customer Success Manager
INNERGY —Sydney NSW
- Full-time
- Remote
- CRM software
- Salesforce
- ERP systems
Quick Apply
APAC B2B Existing Customer Marketing Manager
Uber —Sydney NSW
- Full-time
- CRM software
- SQL
- Analysis skills
Customer Engagement Manager
SHL —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
Client Success Manager
Corto Pty Ltd —Sydney NSW
- Full-time
- Hybrid work
- AI
- Communication skills
- Gym membership
Quick Apply
Operations Coordinator
RWDI —Sydney NSW
- $77,600 - $97,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
Product Manager ANZ
Aristocrat —North Ryde NSW
- Full-time
- Microsoft Office
- Product management
- Communication skills
Customer Success Manager - Mid Market - Hybrid
Humanforce —Sydney NSW
- Full-time
- Hybrid work
- AI
- Communication skills
- Parental leave
- Employee assistance program
7d
Customer Success Manager
Mentimeter —Sydney NSW
- $120,000 - $140,000 a year
- Sales
- Bachelor's degree
- No degree
Head of Enterprise Customer Success
Heidi —Sydney NSW
- Full-time
- Remote
- Salesforce
- Communication skills
- Work from home
- Parental leave
9d
Customer Relations Manager Hybrid
Australia’s Academic and Research Network (AARNet) —Sydney NSW
- Research
- Business development
- No degree
- Parental leave
Client Success Manager
Project Simpel —Sydney NSW
- Full-time
- Sales
- Analysis skills
- Construction experience
Quick Apply
Risk Manager
Greenstone Financial Services —Norwest NSW
- Full-time
- Analysis skills
- Financial services
- Communication skills
Quick Apply
Senior Manager Strategy AI
Commonwealth Bank —Sydney NSW
- Full-time
- Financial services
- AI
- Communication skills

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Research & Creative Insights Manager

Greenstone Financial Services -
Norwest NSW

Quick Apply

Job Details

Full-time

Benefits

Travel reimbursement
Onsite gym
Free food

Qualifications

Power BI
Microsoft Excel
Marketing
Data analysis skills
Research
Tableau
Analysis skills
Bachelor's degree
Financial services
Business
Communication skills
Marketing
Time management

Full Job Description

Permanent Opportunity

Do you have a knack for uncovering the hidden drivers of marketing success and turning insights into action?

Join our forward thinking Marketing Operations team as our Research and Creative Insights Manager, where you'll play a pivotal role in shaping the future of marketing effectiveness at Greenstone.

The Research and Creative Insights Manager plays a pivotal role in providing business wide stakeholders with key insights and trends derived from in-depth analysis and interpretation of data from external market research studies and internal data. The primary focus will be on creative executions, products, brands, new markets, and competitor activity with the intent to enhance marketing effectiveness, gain a competitive advantage and drive overall performance.

You will be responsible for:

Driving performance improvements by analysing creative executions across a range of mediums
Leading comprehensive market research and insights programs to inform business decisions and support growth strategies
Staying ahead of market dynamics by monitoring competitor activity and industry developments
Driving innovation in research methodologies and continuously improve processes to enhance insight generation
Partnering with cross-functional teams to deliver data driven insights for strategic decision making

What are we looking for?

Bachelor’s degree in Marketing, Business, Data Science, Psychology, or a related field
7+ years in a market research, insights, or data analysis role, ideally within the creative, marketing, financial services or insurance sector (agency or client side)
Solid understanding of and proven experience conducting and managing end-to-end research projects, including qualitative, quantitative studies, competitor analysis etc.
Solid and thorough understanding of the creative elements that drive marketing performance, with a demonstrated ability to analyse marketing creative and provide actionable recommendations for optimizing creative execution based on insights from analytic tools
Excellent analytical and critical thinking skills, with the ability to derive meaningful and actionable insights from complex data sets and research findings
Proficiency in data analysis and visualization tools, such as Excel, Tableau, or Power BI
Solid understanding of various research methodologies (surveys, focus groups, competitive analysis)
Excellent written and verbal communication skills, with high level of accuracy and attention to detail to present findings clearly to technical and non-technical stakeholders
Strong stakeholder management experience, with a demonstrated ability to work collaboratively across teams
Excellent time management skills, with the ability to meet deadlines, prioritise and manage multiple projects with tight deadlines, ensuring high-quality and timely research deliverables
Well developed decision making, organisational, and problem-solving skills, with the ability to manage complex projects, navigate challenges, and drive continuous improvement

Our Promise to Our People

We are passionate about our core values of Customer First, We Care, One Team, and Results Driven, which define how we approach our work. We recognise that our colleagues are the key to our success. That's why you can expect to be rewarded for the hard work you put in through job satisfaction, career development and the fantastic range of benefits we offer:

Fantastic employee benefits including flexi days, flexible working, annual $1200 travel/parking allowance & more

State of the art building facilities including a dedicated & subsidised on-site company café (weekly free lunch) & on-site gym
Health & well-being initiatives and programs
Opportunity to take part in in-house leadership & emotional intelligence workshops
Quarterly award functions and a grand annual conference to recognise our people
Retail discounts e.g. movie tickets, Zoo passes, live shows + more
Morsl market (a fully automated self-serve, food and drink marketplace with a wide variety of meals, snacks and drinks)

Who We Are

Greenstone distributes insurance products under trusted brands in Australia, New Zealand and Canada. Some of our brands are Buddy, Australian Seniors, New Zealand Seniors, OneChoice, Real Insurance, SPCA Pet Insurance, North Cover, FiftyUp, Guardian and Choosi.

We are the leading distributor of direct Insurance products in the Australian insurance market. Since launching into the Financial Services sector in 2007, Greenstone has experienced a commanding volume of growth being recognised for our credible brands, customer focused values and people-driven work culture.

We are passionate about our core values, which contribute towards the positive culture that supports our employees, our customers and our community.

Location

Great central location in Norwest Business Park, Norwest, only a short walk from Norwest Metro station and also direct bus access from Parramatta and Blacktown.

Apply Now

If this role interests you, we would love to hear from you!

Website: www.greenstone.com.au

Quick Apply

Refine Your Search

customer success manager jobs in lane cove, nsw

Research & Creative Insights Manager

Customer Success Manager (Enterprise)

Customer Success Manager (SMB)

Claims Manager

Branch Services Coordinator

Senior Customer Success Manager | Corporate ANZ

Customer Success Manager, APAC

Customer Success Manager

APAC B2B Existing Customer Marketing Manager

Customer Engagement Manager

Client Success Manager

Operations Coordinator

Product Manager ANZ

Customer Success Manager - Mid Market - Hybrid

Customer Success Manager

Head of Enterprise Customer Success

Customer Relations Manager Hybrid

Client Success Manager

Risk Manager

Senior Manager Strategy AI

I want to receive the latest job alert for customer success manager in lane cove, nsw

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