In-Demand Home manager Jobs in Kedron Qld

Frontline Claims Manager Home
Auto & General Holdings —North Lakes QLD
- Free parking
- Parental leave
Quick Apply
2d
Home Assistant / House Manager
Woodstock Homes —Wynnum West QLD
- $35 an hour
- Monday to Friday
- Management
- In-person
Quick Apply
7d
Case Manager
Auto & General Holdings —North Lakes QLD
- Sales
- Analysis skills
- Communication skills
- Work from home
- Parental leave
Quick Apply
Regional Manager
Dovida —Toowong QLD
- Full-time
- Analysis skills
- Leadership
- Negotiation
Quick Apply
Retirement Village General Manager - Lead a Community Where People Love to Live!
BallyCara Limited —Scarborough QLD
- Weekend availability
- Management
- Business
- Leadership
- Employee assistance program
Quick Apply
State Manager- Queensland
Ticketek Entertainment Group —Brisbane QLD
- Weekend availability
- Hybrid work
- Recruiting
- Leadership
- Annual leave
- Parental leave
Quick Apply
14d
Performance Relationship Manager
Auto & General Holdings —Toowong QLD
- Microsoft Excel
- Management
- Construction experience
- Parental leave
- Employee discount
Quick Apply
Entry Level Solar Sales Representative
Smart Energy Group —Brisbane QLD
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
- In-person
Quick Apply
Delivery Manager
Virgin Australia —Brisbane QLD
- Full-time
- Hybrid work
- Agile
- Work from home
8d
Service Consultant - Veterinary Nurse
Auto & General Holdings —Toowong QLD
- Rotating roster
- Communication skills
- Parental leave
- Employee discount
Quick Apply
Change Delivery Manager
Auto & General Holdings —Toowong QLD
- Agile
- Parental leave
- Gym membership
Quick Apply
Recruitment and Compliance Administrator
Residenz —Brisbane QLD
- $36.00 - $36.23 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
Quick Apply
Business Analyst
Auto & General Holdings —North Lakes QLD
- Management
- Communication skills
- Parental leave
- Gym membership
Quick Apply
Compliance Governance Manager
Auto & General Holdings —Toowong QLD
- Financial services
- Communication skills
- Parental leave
- Gym membership
Quick Apply
Senior Project Manager
NCS Australia —Brisbane QLD
- Contract
- Management
- PMP
- Organisational skills
- Parental leave
Quick Apply
Program Manager
Virgin Australia —Brisbane QLD
- Full-time
- Hybrid work
- Master's degree
- Administrative experience
- Analysis skills
- Work from home
3d
Administration Officer - Hospital in The Home
Queensland Government —Brisbane QLD
- Microsoft Office
- Communication skills
Development Manager
Auto & General Holdings —Toowong QLD
- Hybrid work
- Computer science
- Computer Science
- Analysis skills
- Parental leave
- Gym membership
Quick Apply
Assistant Category Manager | Supercheap Auto - Hybrid
Supercheap Auto —Strathpine QLD
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Work from home
Quick Apply
11d
Centre Manager
Eden Academy —Auchenflower QLD
- Full-time
Quick Apply
8d

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home manager jobs near kedron qld

Frontline Claims Manager Home

Auto & General Holdings -
North Lakes QLD

Quick Apply

Job Details

Permanent
2 days ago

Benefits

Employee rewards program
Free parking
Parental leave
Employee discount
Paid volunteer leave
Insurance services

Qualifications

Call center experience

Full Job Description

The Role:

Lead with impact as a Frontline Home Claims Manager. You'll drive strategic direction across your claims portfolio, optimising performance and building capabilities to deliver exceptional customer outcomes. Balancing claims cost management, productivity, and compliance, you'll lead a highly engaged team through complex scenarios while making a genuine difference for customers and the business.

What Success Looks Like

Deliver superior claims outcomes and strong financial results
Lead and develop a capable, engaged team
Optimise performance across cost, productivity, and customer satisfaction
Mature control systems and scalable processes
Champion compliance and genuine people leadership

Why You'll Love This Role
You'll blend strategic leadership with hands-on impact, working in a dynamic environment where self-direction and business performance are deeply valued. This is an opportunity to shape how we serve customers whilst building a best-in-class claims operation.

Position Accountabilities:

Contribute to the Claims and Assessing Cost Pools, Controls and Value Chain;
- Drive continuous improvement across customer experience, employee engagement, reporting, and systems—building scalable, measurable control frameworks that deliver replicable and predictable business outcomes
Continue to nurture a high performing and engaged workforce promoting a culture of “one team” across three sites;
- Lead, coach, and develop Team Leaders and frontline teams to deliver high-quality service, process adherence, and consistent outcomes across a portfolio of complex claims
- Drive organisational agility and change management, problem-solving with policies and standards, and collaborating with SIU and key stakeholders to ensure scalability and success
Advocate Application and development of the Home Claims Operating Model;
- Maintain the integrity of the Home Claims operating model by driving continued strategic enhancements, understanding and adherence.
Lead the Home Claims Operational teams to deliver optimal claims cost outcomes, high level customer service in a strong control environment;
- Drive high performance across Home Claims strategy, KPIs, and team capabilities while ensuring full compliance with regulatory requirements, industry codes, and legislative frameworks
- Manage escalated customer queries, complaints, and AFCA referrals, implementing corrective actions where gaps are identified to maintain quality and regulatory standards

Qualifications & Experience:

Ideally, you’ll be a confident & people-focused leader who can balance customer outcomes, commercial performance and the needs of your team. You’ll bring a strategic mindset, a continuous improvement focus and the ability to turn data and insights into action. You’re comfortable navigating complexity, leading through change and influencing stakeholders at all levels. Most importantly, you’re someone who leads with purpose, builds capability in others and creates an environment where people and performance can thrive.

Relevant qualifications (Communications/Business) or equivalent high-volume call centre experience, desirable
4-5+ years mid-senior leadership experience in a comparable organisation
Strong Home insurance and claims knowledge, including legislation, processes, and best practices
Proven ability to deliver operating plans and achieve KPIs along with being skilled at leading, engaging, and developing teams

Our Perks:

Location – Our North Lakes site has secure free parking and access to transport.
Extra leave - Enjoy additional leave days on us! You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
Paid parental leave - We support our new parents with paid parental leave and other benefits.Workplace giving - If you’re passionate about a cause, then we are too – we offer workplace giving and we’ll dollar match your donations to registered charities.
Development opportunities - We’re championing your development with internal programs and access to a wide range of online courses.
Employee discounts - You’ll receive discounts on Budget Direct insurance products.
Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes.
Onsite facilities – There are excellent end-of-trip facilities on offer and private spaces for nursing mothers.
Get social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.

About us:

Auto & General (A&G) is the fastest growing major Motor and Home insurer in Australia. We provide insurance products and solutions to safeguard a brighter future for our customers, delivered through our multi award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Coles Insurance.

Our range of general insurance products protect customer’s most valued possessions on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance.
Our culture of ‘high performance with high integrity’ underpins our values and the way we interact with our customers, the community and each other. We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

If you are seeking a new challenge and would enjoy the opportunity to work in a growing and changing business, click on the APPLY NOW button and submit your application.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

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Refine Your Search

home manager jobs in kedron qld

Frontline Claims Manager Home

Home Assistant / House Manager

Case Manager

Regional Manager

Retirement Village General Manager - Lead a Community Where People Love to Live!

State Manager- Queensland

Performance Relationship Manager

Entry Level Solar Sales Representative

Delivery Manager

Service Consultant - Veterinary Nurse

Change Delivery Manager

Recruitment and Compliance Administrator

Business Analyst

Compliance Governance Manager

Senior Project Manager

Program Manager

Administration Officer - Hospital in The Home

Development Manager

Assistant Category Manager | Supercheap Auto - Hybrid

Centre Manager

I want to receive the latest job alert for home manager in kedron qld

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