In-Demand Client relationship manager Jobs in Forest Hill Vic

Client Experience Manager
Dovida —Blackburn VIC
- Full-time
- Leadership
Quick Apply
Client Relationship Manager
Link Group —Docklands VIC
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Health insurance
- Parental leave
Client Relationship Executive
STRIKEFORCE AMC —Mount Waverley VIC
- Microsoft Excel
- Management
- Sales
Sales and Marketing Manager
EE Group Australia Pty Ltd —Croydon VIC
- From $150,000 a year
- Full-time
- Management
- Sales
- Marketing
Quick Apply
Case Manager
The Salvation Army —Nunawading VIC
- Part-time
- Annual leave
- Parental leave
Client Manager
Gallagher Bassett —Melbourne VIC
- Hybrid work
- Management
- Presentation skills
Client Relationship Manager - Health and Benefits
WTW —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Office
- Business
- Communication skills
- Health insurance
- Life insurance
Manager
Australia Care Wellness Group Pty Ltd —Box Hill VIC
- $70,000 - $100,000 a year
- Full-time
- Management
- Microsoft Office
- Leadership
- Profit sharing
Quick Apply
Client Account Manager
SwitchCo Australia Pty Ltd —West Melbourne VIC
- $100,000 - $140,000 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Sales
Quick Apply
Client Manager
Aon Corporation —Melbourne VIC
- Negotiation
10d
Client Relationship Manager | Employee Share Plans
Link Group —Docklands VIC
- Hybrid work
- Organisational skills
- Communication skills
- Health insurance
- Parental leave
General Manager
Plastifab Australia —Cheltenham VIC
- $100,000 - $150,000 a year
- Full-time
- In-person
- Profit sharing
Quick Apply
10d
Home Care Recruitment Team leader
Salveo Care —Ringwood VIC
- $75,000 - $88,000 a year
- Full-time
- Recruiting
- In-person
- Care plans
Quick Apply
Client Success Manager
ADP —Cremorne VIC
- Management
- Analysis skills
- Presentation skills
Client Success Manager
RSM —Melbourne VIC
- Full-time
- ERP systems
- Microsoft Office
- Leadership
- On-the-job training
Employer Relationship Manager
McMillan Shakespeare —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Sales
- Negotiation
- Parental leave
7d
Client Account HR Manager
Accenture —Melbourne VIC
- Full-time
- Leadership
Senior Client Manager
Dentsu —Melbourne VIC
- Full-time
- Organisational skills
- Annual leave
8d
Client Services Manager
Borg Property Services —Thomastown VIC
- Full-time
- Management
- Organisational skills
- Cleaning
Quick Apply
3d
Business Growth Manager - Multi-site Aesthetic Clinics
Luxe Lips Aesthetic Clinic —Moonee Ponds VIC
- $90,310.41 - $115,136.69 a year
- Full-time
- CRM software
- Management
- Clinic
- Parental leave
- Employee discount
Quick Apply

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Client Experience Manager

Dovida -
Blackburn VIC

Quick Apply

Job Details

Full-time

Benefits

Paid volunteer leave

Qualifications

Home care
Leadership

Full Job Description

About the Opportunity

At Dovida, we're committed to helping older Australians live independently and with dignity in their own homes. We're looking for an experienced Client Experience Manager to lead our Care Team, deliver exceptional client outcomes, and help drive the continued growth of our business.

This is an exciting leadership opportunity for someone who is passionate about people, quality care, and building high-performing teams. You'll play a key role in enhancing the client experience, supporting the transition to Support at Home, and strengthening relationships within the community to support business growth.

Why Join Us?

Make a meaningful difference in the lives of older Australians.

Be part of a growing organisation during an exciting period of industry change.

Ongoing professional development and leadership opportunities.

Enjoy a paid day off each year for your birthday.

Access paid wellness, volunteering and study leave to support your wellbeing and development.

Save on your next car through novated leasing options.

Be recognised through our annual Heart of Dovida Awards, celebrating people who bring our values to life.

About the Role

As our Client Experience Manager, you will:

Lead, coach, and support a team of Care Managers and Care Administrators.

Oversee the client journey from onboarding through to ongoing service delivery.

Support continuous improvement, team performance, and operational excellence.

Ensure compliance with aged care legislation, quality standards, and Support at Home requirements.

Monitor client satisfaction, retention, service utilisation, and care outcomes.

Build strong relationships with clients, families, referral partners, and community stakeholders.

Identify opportunities to grow services, strengthen referral networks, and increase community engagement.

Partner with local leadership to support business growth and future opportunities.

About You

You are a confident and compassionate leader who understands that great client outcomes start with engaged teams and strong relationships.

You'll bring:

Leadership experience in aged care, home care, community services, or a similar environment.

Strong knowledge of care management and Support at Home.

Experience coaching and developing high-performing teams.

Excellent relationship-building and stakeholder management skills.

A commercial mindset with the ability to identify growth opportunities and improve client retention.

Strong problem-solving skills and a proactive approach to leadership.

A commitment to quality, compliance, and continuous improvement.

ABOUT US

Dovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.

At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and of every decision about their care.

Australian work rights

Applicants must have permanent or temporary rights to work in Australia with no restrictions.

How do I apply?

Please submit your resume and a cover letter detailing your suitability for this role.

Quick Apply

Refine Your Search

client relationship manager jobs in forest hill vic

Client Experience Manager

Client Relationship Manager

Client Relationship Executive

Sales and Marketing Manager

Case Manager

Client Manager

Client Relationship Manager - Health and Benefits

Manager

Client Account Manager

Client Manager

Client Relationship Manager | Employee Share Plans

General Manager

Home Care Recruitment Team leader

Client Success Manager

Client Success Manager

Employer Relationship Manager

Client Account HR Manager

Senior Client Manager

Client Services Manager

Business Growth Manager - Multi-site Aesthetic Clinics

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