General Manager – Home Aged Care and Support at Home
Company: Australia Care Wellness Group Pty Ltd
Location: Suite 101, 22 Rutland Road, Box Hill VIC
Employment Type: Full-time
Language : Chinese, English
About the Role
Australia Care Wellness Group Pty Ltd is seeking an experienced and capable General Manager to lead the company’s operations, business development, team management and service delivery within the Australian home aged care sector.
The successful candidate must have relevant experience with the Australian Support at Home (SAH) program and a sound understanding of its relevant policies, operational processes and service requirements.
This is a senior leadership position offering the opportunity to contribute to the growth and long-term development of the organisation.
Key Responsibilities
- Provide overall leadership and management across the company’s daily operations
- Oversee the operational delivery and ongoing development of Support at Home-related services
- Develop, implement and continuously improve operational systems, service procedures and management processes
- Lead and manage operational, care, customer service and support teams
- Support staff recruitment, training, performance management and team development
- Monitor service quality, operational performance, risk management and compliance requirements
- Build and maintain relationships with government bodies, industry organisations, community stakeholders and service partners
- Identify business development opportunities and support the growth of the organisation
- Establish operational objectives and contribute to business planning and long-term strategies
- Use digital systems, reporting tools and technology to improve operational efficiency
Essential Requirements
- Demonstrated experience working within the Australian home aged care sector
- Previous experience with the Australian Support at Home (SAH) program is essential
- Sound knowledge of Support at Home-related policies, operational processes and service requirements
- Demonstrated experience in operational management, team leadership or senior management
- Strong organisational, problem-solving and decision-making skills
- Strong communication and stakeholder management skills
- Professional English communication skills, both written and verbal
- Ability to work effectively with government agencies, clients, service providers and community stakeholders
- Proficiency in Microsoft Office and relevant digital business systems
- Strong professional responsibility, service awareness and compliance awareness
Relevant Australian aged care qualifications and previous experience in aged care service management will be highly regarded.
Remuneration and Benefits
- Salary package of $70,000–$100,000 per annum, inclusive of superannuation, depending on relevant experience, knowledge and demonstrated capability
- Performance-based commission and profit-sharing opportunities
- The potential to achieve increased overall earnings based on business performance and contribution
- Full-time employee entitlements in accordance with applicable Australian workplace legislation
- Professional development and long-term career growth opportunities
- The opportunity to contribute to the growth of an organisation operating within the Australian home aged care sector
Application Requirements
Applicants are requested to submit:
- An up-to-date resume
- A brief summary or supporting evidence of previous Support at Home-related experience
- A short statement outlining their understanding of the Support at Home program and relevant operational processes
- Relevant qualifications, certificates and professional credentials
Only shortlisted candidates will be contacted.
职位类型：全职
薪资： $70,000.00至$100,000.00（每年 ）
Work Location: 现场办公
