In-Demand Officer Jobs in Fairlight Nsw

Part Time Customer Service Officer - Operations
Good Cycles —Alexandria NSW
- $36.81 - $66.26 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
Quick Apply
11d
Plan Manager - Claims Processing Officer - Remote
LifeAbility Plan Management —Sydney NSW
- $34 - $35 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick Apply
School Administrative Officer - Part time 0.622 FTE - Ongoing - Brighton-Le-Sands Public School
School Administrative and Support —Sydney NSW
- $41.86 an hour
- Part-time
- Microsoft Office
- Administrative experience
- First Aid Certification
12d
Operations Manager - NDIS Service Provider
Good Directions —Hornsby NSW
- From $175,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
Customer Care Officer
ALFRESCO EMPORIUM —Brookvale NSW
- $75,000 - $85,000 a year
- Urgently hiring
- Communication skills
- Employee discount
Quick Apply
5d
Client Engagement Officer
Nursing Experts Services PTY LTD —Sydney NSW
- $33.70 - $36.80 an hour
- Google Suite
- Sales
- In-person
Quick Apply
Part-Time Marketing & Partnerships Officer
ISEMS PTY LTD —Parramatta NSW
- Part-time
- Microsoft Office
- Business development
- Recruiting
Quick Apply
11d
Systems Support Officer
Rivkin Securities Pty Ltd —Rushcutters Bay NSW
- $75,000 - $85,000 a year
- Full-time
- Microsoft Access
- Software troubleshooting
- Analysis skills
Quick Apply
2d
Contact Centre and Triage Officer
Department of Customer Service —Sydney NSW
- $87,199 - $95,482 a year
- Full-time
- Customer service
- In-person
- Communication skills
12d
Intake and Assessment Officer
Mission Australia —Hornsby NSW
- $94,472 a year
- Full-time
- Management
- Microsoft Office
- Databases
School Administrative Officer - Fulltime - Ongoing - Davidson High School
School Administrative and Support —Sydney NSW
- $41.86 an hour
- Full-time
- Microsoft Office
- Administrative experience
- First Aid Certification
14d
Retail Customer Service Officer
Australia Post —Hornsby NSW
- $28.58 - $30.55 an hour
- Part-time
- Customer service
- Administrative experience
- Cash handling
6d
Customer Contact Centre Officer
Pickles Auctions —Sydney NSW
- Full-time
- Remote
- Customer service
- Organisational skills
- Communication skills
- Work from home
- Parental leave
3d
Casual Correctional Officer - Surry Hills and CBD Courts
NSW Department of Communities and Justice —Surry Hills NSW
- Choose your own hours
- Paid training
Freight Air Cargo Examination Officer - Sydney
ISS —Sydney NSW
- Rotating roster
- On-the-job training
- Employee assistance program
Retail Security Officer
Myer —Northern Beaches NSW
- Weekend availability
- Customer service
13d
Rental Sales Officer
ANIS CAR AND TRUCK RENTAL —Auburn NSW
- $40 - $43 an hour
- Weekend availability
- Sales
- Customer service
- In-person
- Employee discount
- Professional development assistance
Quick Apply
8d
ICT Business Analyst
RackCorp —Sydney NSW
- $70,000 - $90,000 a year
- Full-time
- Bachelor's degree
- No degree
- In-person
Quick Apply
Compliance Officer
Labour Hiring —Sydney NSW
- From $51 an hour
- In-person
- Work from home
Quick Apply
5d
Training Support Officer - Single Digital Patient Record
Single Digital Patient Record Implementation Authority —Sydney NSW
- $91,326 - $121,497 a year
- Weekend availability
- Hybrid work
- Administrative experience
- AI
- Communication skills
- Annual leave
9d

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Part Time Customer Service Officer - Operations

Good Cycles -
Alexandria NSW

Quick Apply

Job Details

Part-time | Casual
$36.81 - $66.26 an hour
11 days ago

Qualifications

Bilingual
CRM software
Multilingual
Customer service
Data analysis skills
SQL
Organisational skills
Communication skills

Full Job Description

Lime is looking for a Part Time Customer Service Officer to join our Sydney Operations team.

In this role, you'll be responsible for delivering an exceptional customer experience for Lime riders, community members, and city stakeholders. You'll ensure every interaction is handled with empathy, professionalism, and a solutions-focused approach, while helping identify trends and opportunities to continuously improve our customer experience.

What You'll Do

Manage customer service tickets daily, ensuring riders, community members, and stakeholders receive a positive and consistent experience.
Respond to customer enquiries across multiple channels, providing clear, timely, and empathetic support.
Manage escalated customer calls, emails, and cases, including enquiries from community stakeholders and local government representatives.
Champion customer experience by identifying recurring issues and escalating insights to relevant internal teams.
Analyse qualitative and quantitative customer data to identify trends, pain points, and opportunities to improve the end-user experience.
Work closely with Customer Service and Local Operations teams to ensure customer outcomes align with operational KPIs.
Support continuous improvement initiatives through quality assurance activities, including calibrations, audits, and feedback.
Assist in developing and maintaining customer experience documentation, including customer guidelines, workflows, and training materials to support service consistency and regulatory compliance.
Represent Lime professionally in all customer, community, and stakeholder interactions.

About You

You'll be someone who enjoys helping people and thrives in a fast-paced, customer-focused environment.

You'll also have:

A genuine passion for delivering outstanding customer service.
Excellent written and verbal communication skills.
The ability to manage a variety of customer interactions with empathy, professionalism, and sound judgement.
Experience using customer service platforms, CRM systems, ticketing software, or workflow management tools (highly regarded).
Strong organisational skills with the ability to prioritise competing tasks.
Confidence working both independently and as part of a collaborative team.
Experience with process automation, SQL, or data analysis is advantageous but not essential.
Experience working in diverse or multicultural environments and bilingual language skills are highly regarded.

What We Offer

A supportive and collaborative team environment.
Opportunities to contribute to improving sustainable transport across Sydney.
Ongoing learning and development opportunities.
The chance to make a real impact on the customer experience for one of the world's leading shared mobility providers.

Salary

This role is covered by the Clerks – Private Sector Award 2020 (MA000002) at Year 2, Level 1.

The hourly rate ranges from $35.15 to $63.27, depending on the day and time worked, with applicable penalty rates for evenings, weekends, and public holidays. Most shifts will be at the $35.15 rate.

Pay: $36.81 – $66.26 per hour

Work Location: In person

Quick Apply

Refine Your Search

officer jobs in fairlight nsw

Part Time Customer Service Officer - Operations

Plan Manager - Claims Processing Officer - Remote

School Administrative Officer - Part time 0.622 FTE - Ongoing - Brighton-Le-Sands Public School

Operations Manager - NDIS Service Provider

Customer Care Officer

Client Engagement Officer

Part-Time Marketing & Partnerships Officer

Systems Support Officer

Contact Centre and Triage Officer

Intake and Assessment Officer

School Administrative Officer - Fulltime - Ongoing - Davidson High School

Retail Customer Service Officer

Customer Contact Centre Officer

Casual Correctional Officer - Surry Hills and CBD Courts

Freight Air Cargo Examination Officer - Sydney

Retail Security Officer

Rental Sales Officer

ICT Business Analyst

Compliance Officer

Training Support Officer - Single Digital Patient Record

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