In-Demand Crm solution Jobs in Cockburn Wa

Customer Service Specialist - Call Centre
MyIntegra —Rockingham WA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
5d
Systems Analyst
Pure And Healthy Pty Ltd —O'Connor WA
- $80,000 - $90,000 a year
- Weekend availability
- Microsoft Excel
- Data analysis skills
- SQL
Quick Apply
Business Development Manager
BTP —Perth WA
- Sales
- Business development
- Communication skills
- Employee assistance program
CRM Solution Architect
Avanade —Perth WA
- Azure
- Presentation skills
- Agile
3d
Senior Business Development Manager
Contract Resources —Perth WA
- Full-time
- CRM software
- Salesforce
- Microsoft Office
Quick Apply
Customer Service Specialist
MyIntegra —Cloverdale WA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Human Resources Coordinator / Officer
Venaso —Booragoon WA
- $60,000 - $90,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee discount
- Professional development assistance
Quick Apply
Business Development Manager
Solenis —Perth WA
- Full-time
- CRM software
- Sales
- Salesforce
Technical Account Manager
Michelin —Kewdale WA
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Wellness program
- Parental leave
6d
Operational Purchasing Specialist
Metso —West Perth WA
- Hybrid work
- Salesforce
- Time management
- Health insurance
Sales Delivery Representative (6 Months Fixed Term)
Capricorn Society Limited —Perth WA
- Contract
- Hybrid work
- CRM software
- Sales
- Microsoft Office
- Wellness program
- Parental leave
CRM Functional Consulting Manager
Avanade —Perth WA
- Azure
- Sales
- Customer service
3d
Account Manager
Cockburn Cement —Kwinana WA
- Full-time
- Sales
- Microsoft Office
- Business development
4d
Salesperson
Ingersoll Rand —Welshpool WA
- Sales
- Maintenance
- Analysis skills
National Account Manager, Mining West
REXEL —Welshpool WA
- Full-time
- CRM software
- Microsoft Office
Quick Apply
Customer Service Officer
Metcash —Canning Vale WA
- Part-time
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
- Parental leave
Internal Sales Representative
WesTrac —Perth WA
- CRM software
- Sales
- Customer service
- Employee stock purchase plan
- Parental leave
11d
Key Account Manager
ARB Corporation —Welshpool Dc WA
- Full-time
- CRM software
- Management
- Communication skills
- Employee discount
Business Analyst
Illuminance Solutions —Perth WA
- CRM software
- Writing skills
- DevOps
Senior / Sales Engineer, Western Australia
IMI Plc - Legacy Precision —Perth WA
- Full-time
- CRM software
- Sales
- Salesforce

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crm solution jobs near cockburn wa

Customer Service Specialist - Call Centre

MyIntegra -
Rockingham WA

Quick Apply

Job Details

Full-time
5 days ago

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Call centre
Salesforce
Communication skills
Time management

Full Job Description

Job Description

About the Role

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Quick Apply

Refine Your Search

crm solution jobs in cockburn wa

Customer Service Specialist - Call Centre

Systems Analyst

Business Development Manager

CRM Solution Architect

Senior Business Development Manager

Customer Service Specialist

Human Resources Coordinator / Officer

Business Development Manager

Technical Account Manager

Operational Purchasing Specialist

Sales Delivery Representative (6 Months Fixed Term)

CRM Functional Consulting Manager

Account Manager

Salesperson

National Account Manager, Mining West

Customer Service Officer

Internal Sales Representative

Key Account Manager

Business Analyst

Senior / Sales Engineer, Western Australia

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