In-Demand Client service Jobs in Castle Hill Nsw

Customer Support & Administration Officer - Allied Health Practice
Grace Children's Therapy —Castle Hill NSW
- Full-time
- Customer service
- Administrative experience
- Computer skills
Quick Apply
Store Team Member - Castle Towers
Universal Store —Castle Hill NSW
- Customer service
Mortgage Broker
Award Mortgage —Sydney NSW
- $110,000 - $160,000 a year
- Contract
- Hybrid work
- Sales
- Customer service
- Communication skills
- Work from home
- Professional development assistance
Quick Apply
9d
Domestic Cleaner
Iron Group Solutions —Kellyville NSW
- From $37 an hour
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
8d
NDIS Casual Cleaner
Smurfettes Service Pty Ltd —Castle Hill NSW
- $33.84 an hour
- Customer service
- Organisational skills
- Cleaning
Quick Apply
Property Contracts Administrator
Infinity Group Coaching Pty Ltd —Norwest NSW
- $90,000 a year
- Full-time
- Sales
- Administrative experience
- Construction experience
Quick Apply
Customer Service Officer
NSW Department of Communities and Justice —Parramatta NSW
- $78,000 - $84,799 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
12d
Volunteer Psychology Student
Creating Change Psychology & Counselling —Bella Vista NSW
- Part-time
- Private practice
- Experience working with children
- Psychology
Quick Apply
Project Administrator
Infinity Group Enterprises Pty Ltd —Mount Druitt NSW
- $79,500 - $85,000 a year
- Full-time
- In-person
Quick Apply
Regional Support Coordinator
MyIntegra —Castle Hill NSW
- Full-time
- Remote
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Quick Apply
Claims Assistant
SCCR Restorations Pty Ltd —Castle Hill NSW
- From $35 an hour
- Part-time
- Customer service
- Administrative experience
- In-person
Quick Apply
8d
Child Protection Social Worker - Supervised Contact for Families
Supervised Contact Worker —Sydney NSW
- $35 - $65 an hour
- Weekend availability
- Experience working with children
- First Aid Certification
- Conflict management
Quick Apply
Mortgage Broker Trainee - Mentorship Program (Commission Only) - Chatswood
Wonderful Global Pty Ltd —Chatswood NSW
- $10,000 - $150,000 a year
- Part-time
- Sales
- Customer service
- Finance
Quick Apply
Customer Service Representative/Administrator
SCCR Restorations Pty Ltd —Castle Hill NSW
- $35 an hour
- Full-time
- Customer service
- Administrative experience
- In-person
Quick Apply
3d
Customer Service Representative
Silverchain —Bella Vista NSW
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Computer skills
8d
Admin Assistant - Visas | Sydney, NSW
Skillverse Education and Migration Pty Ltd —Parramatta NSW
- $49,900.00 - $85,591.96 a year
- Full-time
- Office
- Microsoft Office
- Organisational skills
- Health insurance
Quick Apply
9d
Customer Care Consultant
NEX Building Group —Norwest NSW
- Weekend availability
- CRM software
- Customer service
- Microsoft Office
- Health insurance
- Parental leave
Receptionist
Employees Only Australia —Eastern Creek NSW
- From $70,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- In-person
Quick Apply
NDIS Local Area Coordinators
Uniting —Baulkham Hills NSW
- $46.70 an hour
- Full-time
- Customer service
- Communication skills
- Time management
- Employee discount
- Referral program
Attendant Care Worker
CSS - Care & Support Services Pty Ltd —Baulkham Hills NSW
- From $36.08 an hour
- 10 hour shift
- In-person
Quick Apply
14d

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Customer Support & Administration Officer - Allied Health Practice

Grace Children's Therapy
Castle Hill NSW

Quick Apply

Job Details

Full-time

Qualifications

Customer service
Certificate III
Administrative experience
Driver Licence
Computer skills
Typing
Working with Children Check
Office experience

Full Job Description

We are a busy occupational therapy practice and looking for a fulltime administration support officer with experience in customer service and administration to join our allied health practice.

The successful applicant will work as an important member of the team by providing administrative support to our friendly therapy team and assisting with coordinating our client appointments, processing transactions, invoicing and ad-hoc admin tasks. A pivotal component of this role will be keeping our database up to date and providing phone support to our clients, including onboarding clients into our practice and updating therapist diaries.

Knowledge of the National Disability Insurance Scheme and medical referral process is beneficial as a large part of your role is providing information to clients and coordinating calendars, however we are willing to provide training to the right person.

You will be working within a team of administration support officers, therefore, it's essential to be a team player and you would report directly to the practice manager and the company director.

The applicant needs to be well presented and enjoys working in a busy environment, as well as, have a good eye for detail and excellent customer service skills. Being able to build rapport with parents is essential as you will be a point of call for families that attend the practice. We mostly work with young children with varying disabilities therefore you need to be a person of integrity, patience and understanding.

This role requires you to be able to work unsupervised and complete duties independently and on a timely basis. This job role requires a person who is a logical thinker and able to multi-task and manage their time efficiently. Accuracy and attention to data entry is a requirement.

We are completely paperless, and utilise a number of apps and platforms to streamline all our systems therefore you need to be trained in using our software platforms.

The duties include:

Maintain accurate client records.
Process invoices and payments through our gateway.
Handle correspondence and communication with clients
Support the team with various administrative duties as needed
Opening and closing the clinic
Transactions, including emailing invoices and receipts and processing payments.
Answering the phone and coordinating appointments
Keeping our client database up to date.
Setting up client profiles in the system
Liaison with clients and following up on documentation
Processing, scanning incoming and outgoing correspondence (as we are paperless) to the database.
Following up daily on payments and reconciling transactions to ensure the day is balanced.

Essential Criteria:

Certificate III or above in office administration/business or similar work experience in administration.
Experience processing and reconciling invoices.
Attention to detail.
Being able to work independently and autonomously is essential.
Being able to prioritise workflow and manage time to ensure invoicing is completed by the end of the day.
Be willing to learn how to use our Practice Management Software
Experience working in with allied health or medical sector is highly regarded.
Understanding the NDIS process is beneficial as a large portion of our work is with NDIS participants however, training will be provided.
Experience with the Medicare scheme is beneficial
Working with Children Check is mandatory (willing to obtain one)
NDIS Worker Screener is mandatory (willing to obtain one)
High level of computer skills with adequate typing speed of 35-40 wpm
Attention to detail and meticulous data entry is essential
Be reliable and possess a strong work ethic
Ability to work in a face-paced environment
A fast learner with using a variety of apps and platforms
Being punctual is important as the opener for the day.
NSW Drivers Licence and own vehicle required

Hours:

Need to be available to work up to 7pm

Fulltime position available - 40 hours per week.

Operation hours:

Tuesday, Wednesday, Thursday - 10am to 7pm
Friday 9am to 6pm
Saturday 7:30am to 1:30pm

Commencement Date: August 2026

Quick Apply

Refine Your Search

client service jobs in castle hill nsw

Customer Support & Administration Officer - Allied Health Practice

Store Team Member - Castle Towers

Mortgage Broker

Domestic Cleaner

NDIS Casual Cleaner

Property Contracts Administrator

Customer Service Officer

Volunteer Psychology Student

Project Administrator

Regional Support Coordinator

Claims Assistant

Child Protection Social Worker - Supervised Contact for Families

Mortgage Broker Trainee - Mentorship Program (Commission Only) - Chatswood

Customer Service Representative/Administrator

Customer Service Representative

Admin Assistant - Visas | Sydney, NSW

Customer Care Consultant

Receptionist

NDIS Local Area Coordinators

Attendant Care Worker

I want to receive the latest job alert for client service in castle hill nsw

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