In-Demand It support Jobs in Alexandria Nsw

IT Officer (ICT Help Desk Officer)
Expert Education and Visa Services —Parramatta NSW
- $80,000 - $85,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- In-person
- Paid training
Quick Apply
IT Support Representative
King Living —Turrella NSW
- Full-time
- Software troubleshooting
- Customer service
- Communication skills
Quick Apply
IT Support
Harry Design Studio —Maroubra NSW
- $55,015.65 - $99,539.00 a year
- Part-time
- Microsoft Outlook
- Microsoft Office
- IT
Quick Apply
ICT Support Officer
Prime Group Hygiene Solutions Pty Ltd —Strathfield South NSW
- $80,000 - $85,000 a year
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Quick Apply
10d
ICT Support Engineer
AAA Radiator Specialists Pty Ltd —Croydon Park NSW
- $80,000 - $95,000 a year
- Full-time
- Databases
- Bachelor's degree
- APIs
Quick Apply
IT Support Analyst
AC3 —Sydney NSW
- $70,000 a year
- Full-time
- Remote
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
ICT Support Technician
B2B BARBER Pty Ltd —Queen Victoria Building NSW
- $75,000 - $85,000 a year
- Full-time
- Computer Science
- Customer service
- Bachelor's degree
Quick Apply
IT Support Officer
Fulcrum —Sydney NSW
- $79,900 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick Apply
14d
ICT Customer Support Officer
AI Talent —Barangaroo NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Computer Science
- Software troubleshooting
- Engineering
- Work from home
Quick Apply
2d
Junior IT Support Analyst
Havas Group —Sydney NSW
- Full-time
- Customer service
- Administrative experience
- Analysis skills
- Parental leave
- Employee assistance program
13d
IT Support Officer
All In IT Solutions —Stanmore NSW
- Full-time
- Microsoft Office
Associate Technical Support Specialist
Milestone Technologies, Inc. —Sydney NSW
- Management
- Customer service
- AI
10d
Service Desk Analyst
Torrens University Australia —Surry Hills NSW
- $80,000 a year
- Full-time
- Customer service
- Microsoft Office
- University
4d
Desktop Support Officer
Avant —Sydney NSW
- Full-time
- Hybrid work
- Management
- Customer service
- Administrative experience
4d
IT Help Desk Support Analyst
BGIS —Sydney NSW
- $70,000 - $75,000 a year
- Full-time
- Azure
- Computer Science
- Customer service
- Employee assistance program
- Employee discount
5d
IT Support
Shift —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Parental leave
3d
IT Support Coordinator - Hybrid
Oscar Wylee —Sydney NSW
- Hybrid work
- Administrative experience
- Communication skills
Quick Apply
IT Desktop Support Technician
Live Nation —Sydney NSW
- Full-time
- Microsoft Office
- AI
Desktop Support Officer
AARNet —Sydney NSW
- Full-time
- Annual leave
- Parental leave
IT Administrator
IREN —Sydney NSW
- Full-time
- Management
- Computer Science
- Administrative experience
- Annual leave

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it support jobs near alexandria nsw

IT Officer (ICT Help Desk Officer)

Expert Education and Visa Services
Parramatta NSW

Quick Apply

Job Details

Full-time
$80,000 - $85,000 a year

Benefits

Employee rewards program
Paid training

Qualifications

Computer Science
VoIP
Bachelor's degree
Communication skills
Information Technology

Full Job Description

Company: EEVS PARRAMATTA PTY LTD t/a Expert Education and Visa Services Parramatta

Location: Parramatta, NSW

Work Type: Full-time, 38 hours per week

Salary on offer: $80,000 to $85,000 per annum plus superannuation

About us and the role:

Expert Education is a Leading Education and Migration Consulting Institution with a global presence in 24 countries. We provide honest, credible, and authentic counselling for studying in Australia, Canada, the US, the UK and many other destinations. We are currently seeking an IT Officer (ICT Help Desk Officer) to join our team. At Expert Education, you will meet a qualified circle of consultants offering access to our global education partners. Through our 91 offices, spanning five continents and 24 nations, we’ve helped over 150,000 students achieve their academic goals abroad.

Task & responsibilities

Providing high-quality, first-level IT support to internal staff, quickly diagnosing and resolving a
wide range of hardware, software, networking, and user access issues.
Handling the deployment, installation, ongoing maintenance, and active monitoring of workplace operating systems and business applications.
Managing user accounts, permissions, and access control within Google Workspace and other business systems.
Providing application support, including configuration of business applications and internal systems like, CRM.
Maintaining, troubleshooting IT equipment including VOIP communication endpoints, networked printers, multi-function scanners, desktops, and local network devices.
Perform basic network troubleshooting including connectivity issues, switch ports, and local network access.
Monitoring incoming incidents and using sound judgment to escalate complex technical errors or high-level network outages to service providers or external vendors when required.
Providing user onboarding and offboarding support, including account provisioning, access management, and software setup.
Building out a clear knowledge base of technical documentation, standard operating instructions, and user guides designed for staff.
Keeping a close eye on ticket queues and ensuring timely resolution in line with internal service expectations, and generating basic reports on outstanding or delayed requests.

Qualification & experience

At least two years of proven experience working as a Service Desk Analyst, IT Support Officer, or in a similar Help Desk environment and a bachelor's degree or equivalent in information technology, Computer Science, or a related field.
A strong operational background working under structured SLA targets, with the comfort and capability of working as a primary tech resource for a fast-paced office space.
Hands-on experience with operating system installations, basic network troubleshooting (switches, user access, connectivity), physical office hardware, and standard ticketing tools.
Sound verbal and written English communication skills; you must be able to translate complex technical concepts into user-friendly guidance for non-technical team members.

We Offer

A healthy work-life balance with a great supportive team environment.
Complimentary tea, coffee and refreshments.
Positive workplace culture with opportunities to participate in company sporting activities and team-building events.
Employee recognition and reward initiatives.
Paid training and industry certification support.
Superannuation, leaves and other benefits as of Award benchmarks.
Annual performance and salary reviews.

Pay: $80,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

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it support jobs in alexandria nsw

IT Officer (ICT Help Desk Officer)

IT Support Representative

IT Support

ICT Support Officer

ICT Support Engineer

IT Support Analyst

ICT Support Technician

IT Support Officer

ICT Customer Support Officer

Junior IT Support Analyst

IT Support Officer

Associate Technical Support Specialist

Service Desk Analyst

Desktop Support Officer

IT Help Desk Support Analyst

IT Support

IT Support Coordinator - Hybrid

IT Desktop Support Technician

Desktop Support Officer

IT Administrator

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