In-Demand Sr security engineer, region services Jobs in Waterloo, Nsw

Technical Support & Onsite Services Officer
ICS —Caringbah NSW
- $80,000 - $85,000 a year
- Full-time
- Software troubleshooting
- Bachelor's degree
- In-person
Quick Apply
9d
IT Field Technician – Flexible Hours & Growth
Nimble Nerds —Sydney NSW
- $50 an hour
- On call
- English
- POS
- Power tools
- Travel reimbursement
- Fuel card
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12d
SVP Client Delivery & Regional Lead APAC
Accommodations Plus International —Mascot NSW
- Full-time
- Bilingual
- Sales
- Marketing
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ICT Business Analyst
RackCorp —Sydney NSW
- $70,000 - $90,000 a year
- Full-time
- Bachelor's degree
- No degree
- In-person
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Senior Client Coordinator - Sydney Region
Prestige Inhome Care —Bondi Junction NSW
- $75,000 - $82,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance program
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10d
Cafe Operations Manager
XS Espresso Franchising Pty Ltd —Greater Sydney NSW
- $85,000 - $90,000 a year
- Full-time
- Maintenance
- Recruiting
- In-person
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5d
Field Supervisor
BSA Limited —Lidcombe NSW
- $135,000 a year
- Full-time
- Supervising experience
- In-person
- Leadership
- Parental leave
- Referral program
Quick Apply
Building Manager | Multi-Site Portfolio (Inner West)
Synergy —Balmain NSW
- $90,000 a year
- Full-time
- Hospitality
- Google Suite
- Management
- Professional development assistance
- Referral program
Quick Apply
Authorised Officer
Transdev —Sydney NSW
- 8 hour shift
- Customer service
- Microsoft Office
- First Aid Certification
Assistant Building Manager | Strata (North West Portfolio/Parramatta Region)
Synergy —Parramatta NSW
- $75,000 - $85,000 a year
- Full-time
- Google Suite
- Management
- In-person
- Professional development assistance
- Referral program
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Leading Hand - Newington
Achieve Australia —Sydney Olympic Park NSW
- Full-time
- First Aid Certification
- Warehouse experience
- Annual leave
9d
Head of Market Access ANZ
Viatris —Sydney NSW
- Full-time
- Medicine
- Health insurance
- Parental leave
11d
Site Service Technician
Rylock Pty Ltd —Alexandria NSW
- From $39.84 an hour
- Overtime
- Customer service
- Warehouse
- Construction experience
- Professional development assistance
Quick Apply
10d
Relationship Manager - NSW
Prestige Inhome Care —Sydney NSW
- Full-time
- Management
- Sales
- Business development
- Employee assistance program
Quick Apply
11d
Community Care / Support Worker professionals
[email protected] —Sydney NSW
- $32 - $42 an hour
- CPR Certification
- Medication administration
- Administrative experience
- Professional development assistance
Quick Apply
10d
Business Manager
APM Group —Epping NSW
- Full-time
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Senior Project Manager APAC
Aptitude Software —Sydney NSW
- Hybrid work
- PMP
- In-person
- Health insurance
- Parental leave
State Manager | NSW & ACT
The Athletes Foot —Sydney NSW
- Full-time
Quick Apply
Direct Care Coordinator
Baptcare —Sydney NSW
- $18,500 a year
- Full-time
- Hybrid work
- Organisational skills
- In-person
- Office experience
- Work from home
Technical Facilities Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Engineering
- Administrative experience
- Analysis skills
- Health insurance
- Parental leave
Quick Apply

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sr security engineer, region services jobs near waterloo, nsw

Technical Support & Onsite Services Officer

ICS -
Caringbah NSW

Quick Apply

Job Details

Full-time
$80,000 - $85,000 a year
9 days ago

Qualifications

TCP
Software troubleshooting
LAN
Technical support
Bachelor's degree
IT support
Communication skills
Help desk
Information Technology

Full Job Description

About the Business

Inventory Control Systems Pty Ltd, based in Caringbah NSW, provides inventory and asset management technology solutions to businesses across Australia and the wider Australasian region. The company supplies, installs and supports CribMaster inventory management systems, including software platforms, RFID technology, electronic lockers, vending and automated dispensing equipment.

Its services include system installation and configuration, hardware and software integration, onsite implementation, troubleshooting, maintenance, user support and technical servicing. The business supports customers throughout the lifecycle of installed systems, from initial deployment through to ongoing fault diagnosis, system testing and onsite technical support.

About the Role:

ICS is seeking a full-time Technical Support & Onsite Services Officer to provide technical support for its software, hardware and inventory management solutions. The role involves diagnosing and resolving technical issues, undertaking onsite installations and maintenance, configuring systems and associated equipment, and assisting customers with the effective operation of CribMaster solutions.

The position combines remote technical support with onsite service delivery and requires regular interaction with customers, distributors, internal teams and external service providers. The successful candidate will be responsible for ensuring technical issues are investigated and resolved efficiently while maintaining reliable operation of customer systems and equipment.

Salary: AUD $80,000 - $85,000 plus superannuation

Employment Type: Full-time, 38 hrs per week

Tasks and Responsibilities:

Technical Support

· Provide technical support to customers and distributors.

· Diagnose and resolve hardware, software and connectivity issues.

· Respond to support requests through the organisation's ticketing system.

· Troubleshoot CribMaster and associated applications.

· Escalate complex technical issues where required.

· Maintain accurate records of incidents, troubleshooting and resolutions.

2. Onsite Services

· Attend customer sites to install, configure, maintain and troubleshoot equipment.

· Configure computers, scanners, RFID equipment, dispensing machines and other related hardware.

· Perform hardware replacements, upgrades and preventative maintenance.

· Conduct onsite system testing and validation.

· Provide customer training and technical guidance.

3. System Administration & Configuration

· Configure user accounts, system settings and application functionality.

· Assist with customer data changes and system configuration requests.

· Perform system testing following configuration changes.

· Assist with software updates and deployment activities.

4. Customer Service

· Provide professional and timely communication to customers.

· Keep customers informed about progress and expected resolution times.

· Provide technical guidance in a clear and understandable manner.

· Maintain professional relationships with key customer contacts.

5. Documentation

· Maintain technical documentation, procedures and knowledge-based articles.

· Document recurring issues and recommended solutions.

· Assist with developing user manuals and training materials.

Qualifications and Work Experience Required:

· Bachelor’s degree in Business Information Systems, Information Technology, Computer Science, Information Systems, or another closely related discipline.

· Minimum 3 years of relevant experience working with CribMaster software and hardware solutions, including system configuration, troubleshooting and customer support.

· Demonstrated experience in an IT technical support, service desk or field support environment, providing support for both software and hardware issues.

· Practical experience diagnosing and resolving issues involving Windows operating environments, application software, peripheral devices and network connectivity.

· Sound understanding of networking fundamentals, including TCP/IP, LAN connectivity and basic network troubleshooting.

· Experience undertaking onsite technical support, equipment installation, system testing and preventative maintenance is highly regarded.

· Strong written and verbal communication skills, with the ability to explain technical matters clearly to customers and non-technical users.

· Ability to work independently at customer sites, manage competing support priorities and travel to customer locations as required.

Application Process

Applicants who meet the above criteria are encouraged to apply and provide a detailed outline of their suitability for the position.

Applications will be accepted for four (4) weeks from the date of advertisement.

Only shortlisted candidates will be contacted.

Pay: $80,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

sr security engineer, region services jobs in waterloo, nsw

Technical Support & Onsite Services Officer

IT Field Technician – Flexible Hours & Growth

SVP Client Delivery & Regional Lead APAC

ICT Business Analyst

Senior Client Coordinator - Sydney Region

Cafe Operations Manager

Field Supervisor

Building Manager | Multi-Site Portfolio (Inner West)

Authorised Officer

Assistant Building Manager | Strata (North West Portfolio/Parramatta Region)

Leading Hand - Newington

Head of Market Access ANZ

Site Service Technician

Relationship Manager - NSW

Community Care / Support Worker professionals

Business Manager

Senior Project Manager APAC

State Manager | NSW & ACT

Direct Care Coordinator

Technical Facilities Manager

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