In-Demand Senior service optimisation analyst Jobs in Sydney Nsw

Organisation and Methods Analyst
AI Talent —Barangaroo NSW
- $70,000 - $120,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- PMP
- Data analysis skills
- Work from home
Quick Apply
Senior Service Optimisation Analyst
Transport For NSW —Mascot NSW
- $141,678 - $158,677 a year
- Full-time
- Research
- Analysis skills
11h
Senior Business Analyst
Royal Rehab —Milsons Point NSW
- Full-time
- Microsoft Office
- Analysis skills
- No degree
- Health insurance
- Employee assistance program
6d
Senior Manager Optimisation & AI Enablement
MinterEllison —Sydney NSW
- AI
7d
Business Analyst
I Mantra Pvt Ltd —Parramatta NSW
- $75,000 - $82,000 a year
- Temporary
- Hybrid work
- Education
- Bachelor's degree
- Business
- Relocation assistance
- Work from home
Quick Apply
Senior Digital Health Analyst - Ancillary & Specialties - Single Digital Patient Record
Single Digital Patient Record Implementation Authority —Sydney NSW
- $137,525 - $156,231 a year
- Weekend availability
- Hybrid work
- Epic
- AI
- Annual leave
9d
Technology Business Senior Manager
Accenture —Sydney NSW
- Full-time
- Analysis skills
- Presentation skills
- Agile
- On-the-job training
- Parental leave
Workday Integration Manager (AU Citizen for Security Clearance)
Accenture —Sydney NSW
- Full-time
- APIs
- Leadership
- Communication skills
- On-the-job training
Financial Analyst (Management Accountant)
Secure Parking —North Sydney NSW
- From $100,000 a year
- Full-time
- Microsoft Excel
- Finance
- Analysis skills
Quick Apply
4d
Senior Rewards Specialist
Capgemini —Sydney NSW
- Microsoft Excel
- Analysis skills
- Communication skills
14d
Senior Data Engineer (AWS / Spark)
Novon —Sydney NSW
- Full-time
- AWS
- Analysis skills
- Financial services
Quick Apply
Senior Rewards Specialist
Capgemini Sogeti —Sydney NSW
- Microsoft Excel
- Analysis skills
- Communication skills
14d
Service Owner, Pricing Model Devpt & Optimisation
Westpac Group —Sydney NSW
- Full-time
- Hybrid work
- Leadership
- Analytics
- Parental leave
13d
Senior Developer
Apex Group —Sydney NSW
- Full-time
- Azure
- Computer Science
- DevOps
Analyst - Renewable Energy Investments & Portfolio Management
Aula Energy —Sydney NSW
- Hybrid work
- Microsoft Excel
- Analysis skills
- AI
- Parental leave
16h
Senior Analyst – Financial Crime Transaction Monitoring & Analytics – 9 Month Fixed Term Contract
Macquarie Group Limited —Sydney NSW
- Contract
- Analysis skills
Pega Senior Decision Architect
Tata Consultancy Services —Sydney NSW
- Analysis skills
- Business
11d
Reporting Analyst - Data Warehouse - Hybrid
Unity Bank —Sydney NSW
- Full-time
- Hybrid work
- Azure
- DevOps
- SQL
Oracle Enterprise Architect - Supply Chain & Manufacturing
Accenture —Sydney NSW
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
- On-the-job training
Sales Intelligence Specialist (A&D Specifications)
Hunter Douglas —Rydalmere NSW
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick Apply

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senior service optimisation analyst jobs near sydney nsw

Organisation and Methods Analyst

AI Talent
Barangaroo NSW

Quick Apply

Job Details

Permanent | Full-time
$70,000 - $120,000 a year

Benefits

Visa sponsorship
Work from home

Qualifications

Six Sigma Certification
Power BI
Microsoft Excel
PMP
Business analysis
Data analysis skills
Visio
Bachelor's degree
PMI Certification
Business
Communication skills
Lean Six Sigma Certification
Business process improvement
PRINCE2 Certification

Full Job Description

About the Role

We are currently seeking an experienced Organisation and Methods Analyst to join our team and lead process improvement and organisational optimisation initiatives. This role is ideal for someone with a keen eye for operational efficiency, systems design, and change management who thrives in dynamic, cross-functional environments.

You will work closely with senior leadership, department heads, and operational teams to evaluate current organisational systems, structures, and methods—proposing changes that drive sustainable growth, resource optimisation, and enhanced service delivery.

Key Responsibilities

Analyse organisational systems, processes, workflows, and structures to identify inefficiencies, redundancies, or compliance issues.
Consult with internal stakeholders to understand existing challenges and gather input on improvement opportunities.
Develop detailed process maps, system diagrams, and documentation to visualise and communicate current state and proposed future state.
Evaluate performance data, reports, and job descriptions to identify gaps, bottlenecks, and risks.
Recommend actionable solutions to improve productivity, restructure workflows, enhance accountability, and support strategic goals.
Prepare and present proposals for changes to procedures, job functions, and resource allocation.
Assist with the implementation of new procedures or organisational structures, including issuing revised manuals and training documentation.
Monitor compliance with new procedures and assess their impact on performance and service outcomes.
Support change management efforts by facilitating stakeholder workshops, coaching team leads, and managing communication plans.
Collaborate with IT and HR teams where technology or staffing intersects with proposed organisational changes.

Essential Skills & Experience

Bachelor’s degree in Business, Commerce, Organisational Development, Industrial Engineering, or related discipline.
Minimum 5 years of experience in business analysis, process improvement, organisational development, or consulting.
Strong capability in mapping and redesigning workflows using tools such as Visio, Lucidchart, or BPMN tools.
Proficiency in gathering, interpreting, and presenting qualitative and quantitative organisational data.
Demonstrated ability to manage stakeholder relationships and facilitate workshops or interviews.
High-level written and verbal communication skills with the ability to translate technical findings into actionable business insights.
Understanding of project management, change management, and continuous improvement methodologies (e.g., Lean, Six Sigma, Agile).

Desirable Qualifications & Certifications

Lean Six Sigma Green/Black Belt Certification
Prosci Change Management Certification
PRINCE2 or PMP Certification
Advanced Excel or Power BI skills for reporting and data analysis

What We Offer

Exposure to high-impact organisational transformation projects
A collaborative team environment that values innovation and insight
Career development opportunities and professional upskilling
Flexible working arrangements and a strong focus on work–life balance

Pay: AU$70,000.00 – AU$120,000.00 per year

Job Types: Full-time, Permanent

Pay: $70,000.00 – $120,000.00 per year

Benefits:

Work from home

Application Question(s):

Are you currently in Australia?
Are you looking for visa sponsorship?
How many years of experience do you have?

Work Location: Hybrid remote in Barangaroo NSW 2000

Quick Apply

Refine Your Search

senior service optimisation analyst jobs in sydney nsw

Organisation and Methods Analyst

Senior Service Optimisation Analyst

Senior Business Analyst

Senior Manager Optimisation & AI Enablement

Business Analyst

Senior Digital Health Analyst - Ancillary & Specialties - Single Digital Patient Record

Technology Business Senior Manager

Workday Integration Manager (AU Citizen for Security Clearance)

Financial Analyst (Management Accountant)

Senior Rewards Specialist

Senior Data Engineer (AWS / Spark)

Senior Rewards Specialist

Service Owner, Pricing Model Devpt & Optimisation

Senior Developer

Analyst - Renewable Energy Investments & Portfolio Management

Senior Analyst – Financial Crime Transaction Monitoring & Analytics – 9 Month Fixed Term Contract

Pega Senior Decision Architect

Reporting Analyst - Data Warehouse - Hybrid

Oracle Enterprise Architect - Supply Chain & Manufacturing

Sales Intelligence Specialist (A&D Specifications)

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