In-Demand Customer success officer Jobs in Milton, Qld

Customer Service Officer
Certis Group —Brisbane QLD
- Weekend availability
- Customer service
- Organisational skills
- Communication skills
- Employee assistance program
- Employee discount
Freight Air Cargo Examination Officer - Brisbane, Gold Coast & Redbank
ISS —Brisbane QLD
- Rotating roster
- On-the-job training
- Employee assistance program
Customer Success Officer
Codafication —Fortitude Valley QLD
- Urgently hiring
- Hybrid work
- Customer service
Quick Apply
Project Officer - Economic Development
City of Moreton Bay —Strathpine QLD
- $87,301 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Time management
- Work from home
13d
IT Support Officer - Contract
Centorrino Technologies —Brisbane QLD
- $65,000 - $75,000 a year
- Contract
- Communication skills
Quick Apply
11d
Administration Officer
Queensland Government —Brisbane QLD
- Data entry
- Medical terminology
- Communication skills
7d
Service Experience Manager
First Focus —Brisbane QLD
- Up to $160,000 a year
- Hybrid work
- Leadership
- Communication skills
Quick Apply
Neighbourhood Administration Officer
BlueCare —Wynnum West QLD
- Full-time
- Management
- Microsoft Office
- Communication skills
- Health insurance
- Parental leave
6d
Executive Assistant, CEO & Leadership Team
Megaport —Brisbane QLD
- Full-time
- Hybrid work
- Organisational skills
- AI
- Communication skills
4d
Senior Digital Marketing Specialist
Simple Online Healthcare —Ascot QLD
- $150,000 - $180,000 a year
- Remote
- CRM software
- Parental leave
Office Assistant
Witthoft Engineering —Fortitude Valley QLD
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Project Officer
Queensland Government —Brisbane QLD
- Temporary
- Communication skills
13d
Member Services Officer
Hostplus —Brisbane QLD
- Full-time
- Customer service
- Administrative experience
- Financial services
- Wellness program
- Parental leave
Accounts Payable Officer
Auto & General Holdings —Toowong QLD
- Microsoft Word
- Microsoft Excel
- Management
- Work from home
- Parental leave
Quick Apply
Client Services Officer
Findex —Brisbane QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Administration Officer
Boral —Brisbane QLD
- Full-time
- Administrative experience
- Employee assistance program
2d
Accounts Payable Officer
SunPork Group —Eagle Farm QLD
- $75,000 - $85,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Communication skills
3d
Applications Officer
Queensland Government —Brisbane QLD
- Temporary
- Management
- Communication skills
11d
Credit Services Officer
Great Southern Bank —Brisbane QLD
- Financial services
- Communication skills
6d
QA/Software Support Officer
Bas-X —Brisbane QLD
- $50,000 - $65,000 a year
- Full-time
- Oracle
- Microsoft Office
- SQL

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Customer Service Officer

Certis Group -
Brisbane QLD

Apply Now

Job Details

Benefits

Employee assistance program
Employee discount
Opportunities for advancement

Qualifications

RSA
Customer service
Driver Licence
Organisational skills
Security
Security Licence
Communication skills

Full Job Description

At Certis Security Australia, our mission is to make our world safer, smarter and better. As Australia’s only next-generation security company operating at scale, we deliver exceptional customer experiences through professional, customer-focused people who help create safe, successful and memorable events.

Job Impact

As a Customer Service Officer, your mission is to ensure every attendee leaves with a smile.

You'll be the go-to person for all things customer-related, from answering enquiries to escalating issues on the spot. Your role is pivotal in making each event a resounding success through stellar communication, quick problem-solving, and seamless teamwork. Join us and be the heartbeat of our events, making every moment count.

About the Role

This is a dynamic, customer-facing role where no two events are the same. You will work closely with event coordinators and team members to support the successful delivery of events while providing exceptional service to attendees.

Your ability to communicate effectively, resolve issues quickly, and create positive customer experiences will be key to ensuring every event runs smoothly and successfully.

Key Responsibilities

Primary duties include but are not limited to:

Greet and assist event attendees with a warm and professional demeanour.
Address and resolve customer enquiries and escalate issues promptly and efficiently.
Support the planning and execution of events, ensuring all customer-related aspects run smoothly.
Collect and analyse customer feedback to improve future events.
Maintain accurate documentation of customer interactions and transactions.
Work closely with event coordinators and team members to deliver outstanding event experiences.
Contribute to creating a welcoming, professional, and enjoyable environment for attendees.

About You

Strong communication and interpersonal skills.
Excellent customer service skills with a professional and positive attitude.
Ability to think on your feet and resolve issues effectively.
Strong attention to detail and organisational skills.
Ability to work collaboratively within a team environment.
Physically capable of standing and walking for extended periods.
Available to work days, weekends, and weeknights.

Desirable

Current RSA.
Current Driver's Licence is beneficial but not essential; however, you must be able to travel to various locations as required.

Benefits & Culture

Friendly and inclusive work environment.
Career progression opportunities and emphasis on learning and development.
Access to a bespoke high-potential development program, including exposure to executive leadership and overseas projects.
Employee discount program offering savings at over 400 retailers Australia-wide.
Well-being program providing advice and support for mental, physical, and financial wellbeing.
Employee Assistance Program (EAP) available to employees and their families.
Cultural diversity is valued and supported.

Why Join Certis

Be part of a values-driven organisation focused on delivering exceptional customer experiences.
Access ongoing training, development opportunities, and career pathways.
Work alongside experienced professionals in a supportive team environment.
Enjoy a rewarding role where every event brings new opportunities and challenges.
Employee benefits including retail discounts, annual awards, employee engagement initiatives, and a Reward & Recognition Framework.

Next Steps

Once you've submitted your application, the next step is to complete a virtual interview with Certis.

This is an important part of our hiring process and must be completed for your application to be considered further.

After you've finished your virtual interview, our hiring managers will review all candidates. If you're successful in progressing to the next stage, we'll be in touch to let you know what's next.

Diversity Statement

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered.

We actively encourage First Nations and Torres Strait Islander peoples, veterans and candidates from diverse backgrounds to apply.

Certis Security Australia – Master Licence Details

Sydney Night Patrol & Inquiry Co Pty Ltd

NSW 400674602
ACT 17501220
QLD 41315
WA SA48240
NT 345
SA ISL 178143
TAS 3020

Certis Security Australia Pty Ltd

NSW 405149073
ACT 17501742
QLD 3158254
WA SA 72311
SA ISL 235794
VIC Z05 798 61S
VIC Z05 798 40S
NT 1093
TAS 458596293

Video

Apply Now

Refine Your Search

customer success officer jobs in milton, qld

Customer Service Officer

Freight Air Cargo Examination Officer - Brisbane, Gold Coast & Redbank

Customer Success Officer

Project Officer - Economic Development

IT Support Officer - Contract

Administration Officer

Service Experience Manager

Neighbourhood Administration Officer

Executive Assistant, CEO & Leadership Team

Senior Digital Marketing Specialist

Office Assistant

Project Officer

Member Services Officer

Accounts Payable Officer

Client Services Officer

Administration Officer

Accounts Payable Officer

Applications Officer

Credit Services Officer

QA/Software Support Officer

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