What you'll do
As the Administration Officer, you will provide high-level administrative and data entry support within a fast-paced forensic environment, ensuring the accurate and timely processing of sensitive case information, legal documentation, and confidential records. You will support Pathologists and Forensic Pathology staff by monitoring case workflows, coordinating the transfer and registration of cases, and maintaining accurate records to support service delivery and KPI reporting. Working collaboratively with a broad range of stakeholders, including police officers, funeral directors, coroners, court staff, and healthcare professionals, you will build effective relationships and respond professionally to enquiries, including those from potentially distressed relatives and friends of deceased persons. You will contribute to continuous improvement by monitoring internal processes, identifying opportunities to enhance workflow efficiency, maintaining standard operating procedures and training resources, and managing competing priorities to ensure deadlines are met. Your strong attention to detail, customer service focus, and ability to work with a range of computer systems will be essential to supporting the delivery of high-quality forensic pathology services.
About you
We are searching for someone who has:
Demonstrated knowledge of medical terminology and a high level of accurate keyboard and data entry skills.
Well-developed interpersonal, consultation, written and verbal communication skills, in particular, tact, discretion, sensitivity, confidentiality and the ability to communicate clearly and concisely.
Demonstrated ability to problem solve, prioritise tasks and work in a high-volume environment both autonomously and as a team member.
Knowledge of, or ability to acquire knowledge of the relevant policies and processes governed by the Coroners Act 2003.
Knowledge of, or ability to acquire knowledge of a range of software applications that relate to Forensic Pathology.
Why work with us?
Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes
Competitive salaries
12.75% superannuation
17.5% leave loading
Employee wellbeing
Access to 24/7 confidential employee support providers and counsellors including for immediate family members
Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
Professional development
Career progression with more than 300 diverse career pathways and career support to take you further!
Access to a variety of programs and initiatives to support training and career growth.
Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.
Our commitment to equity, diversity and inclusion
At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.
Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.
Ready to apply?
For further information on how to apply please review the attached Role Description.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
