In-Demand Senior training consultant Jobs in Melbourne City Centre Vic

Senior Training Consultant
Australian Financial Complaints Authority —Melbourne VIC
- Full-time
- Hybrid work
- AI
Expression of Interest: Senior Consultant or Manager, Digital Advisory
BDO —Melbourne VIC
- Full-time
- Communication skills
- Health insurance
- On-the-job training
Senior Training Consultant
AFCA —Melbourne VIC
- Full-time
- Hybrid work
Quick Apply
Expression of Interest: Consultant - Director, Project & Infrastructure Advisory
BDO —Melbourne VIC
- Full-time
- Business development
- Health insurance
- On-the-job training
Senior NetSuite Consultant
Appficiency Inc. —Melbourne VIC
- Full-time
- CRM software
- ERP systems
- Master's degree
Quick Apply
Data & Analytics Management Consultant (Senior Consultants/Engagement Manager)
Ember Advisors —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Analysis skills
Quick Apply
Expressions of Interest | Senior Consultant to Senior Manager | Value Creation Services
BDO —Melbourne VIC
- Full-time
- Health insurance
- On-the-job training
WebMethods Consultants (Junior and Senior roles)
iGreenData —Melbourne VIC
- Full-time
- Agile
- Health insurance
Senior Heritage Consultant
FYFE —Melbourne VIC
- Management
- Budgeting
- Communication skills
- Parental leave
- Employee assistance program
Senior Consultant - Internal Audit
RSM —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Consultant - Risk Advisory
Ashurst LLP —Melbourne VIC
- Writing skills
- Communication skills
- Health insurance
- On-the-job training
Senior Workplace Relations Consultant
Department of Education —Melbourne City Centre VIC
- Full-time
- Analysis skills
- AI
- Leadership
Organizational Change Manager
Infosys Singapore & Australia —Melbourne VIC
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- Psychology
Quick Apply
Senior Consultant, Braze (12 month contract) - Credera
Altcom —Melbourne VIC
- Contract
- CRM software
- No degree
- APIs
8d
Senior Consultant, Client Solutions
FactSet Research Systems —Melbourne VIC
- Full-time
- Finance
- Bachelor's degree
- Financial services
- Disability insurance
- Health insurance
Banking Platforms Consultant (all levels)
Accenture —Melbourne VIC
- Full-time
- Leadership
- On-the-job training
- Parental leave
Senior Solutions Consultant
ELMO Software Pty Ltd —Melbourne VIC
- Full-time
- Hybrid work
- ERP systems
- APIs
- AI
- Parental leave
- Employee assistance program
Quick Apply
2h
AI Process Transformation Senior Consultant
Accenture —Melbourne VIC
- Full-time
- Education
- Bachelor's degree
- AI
- On-the-job training
- Parental leave
10d
Senior Workplace Relations Consultant
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Analysis skills
- AI
- Leadership
Senior consultant
Infosys —Melbourne VIC
- $108,571 - $119,893 a year
- Azure
- Communication skills
- Health insurance
- Parental leave
5d

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Senior Training Consultant

Australian Financial Complaints Authority -
Melbourne VIC

Apply Now

Job Details

Full-time

Qualifications

Learning technology
Adobe Creative Suite
Scalability
AI
Camtasia

Full Job Description

Company Description

Fairness feels good

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first.

Job Description

Design learning that empowers people. Build capability that protects consumers. Help deliver one of Australia's most significant consumer protection reforms.

At AFCA, we're preparing to deliver scam-related dispute resolution under the new Scams Prevention Framework (SPF), a world-leading initiative designed to strengthen protections for Australian consumers and small businesses. This is a rare opportunity to join a high-profile transformation program and play a pivotal role in building the capability that will support its success.

The Opportunity

As the Senior Training Consultant, Scams, you'll lead the design and delivery of an enterprise-wide learning strategy that supports a major organisational transformation. Working alongside a talented team of change professionals, SMEs and project specialists, you'll create engaging learning experiences that prepare our people to confidently navigate new processes, systems and ways of working.

This isn't a traditional training role. We're looking for someone who can think strategically, innovate learning solutions and bring complex concepts to life through compelling, practical and engaging experiences.

What You'll Be Doing

Develop and execute a comprehensive learning strategy and training roadmap for a significant enterprise initiative.
Conduct training needs analysis and translate business requirements into effective learning solutions.
Design and deliver engaging face-to-face, virtual and hybrid learning experiences.
Partner with Subject Matter Experts to convert complex knowledge into scalable, practical learning outcomes.
Create a diverse range of learning assets including eLearning modules, videos, guides, toolkits, workshops and digital resources.
Drive continuous improvement through stakeholder feedback, testing and evaluation.
Champion modern instructional design approaches that support learning transfer and lasting behavioural change

This is initially a 12-month contract role.

Ready to Make an Impact?

If you're passionate about creating exceptional learning experiences and want to play a key role in shaping how AFCA responds to one of Australia's fastest-growing consumer issues, we'd love to hear from you.

Join us and help build the capability behind Australia's next generation of scam protections

Qualifications

What You'll Bring

You are a creative and commercially minded learning professional who thrives in fast-paced transformation environments.

You'll bring:

Extensive experience developing end-to-end learning strategies, training plans and learning roadmaps.
Strong instructional design expertise across both digital and instructor-led learning environments.
Experience designing engaging learning assets including eLearning, videos, job aids, toolkits and blended learning programs.
Proven success delivering training programs within large-scale transformation or change initiatives.
Exceptional stakeholder engagement skills and the ability to influence across all levels of an organisation.
Experience with learning technologies and authoring tools such as Articulate Storyline, Adobe Creative Suite, Camtasia, Snagit or similar platforms.
A proactive, self-starting approach and the ability to juggle multiple priorities while maintaining high quality outcomes.

Additional Information

Gold AWEI Accreditation 2025 – Recognised for LGBTQ+ workplace inclusion.
Accredited Family Friendly Workplace – Supporting work-life balance and inclusivity.
Hybrid working – Flexible arrangements with two days a week in our modern offices designed for collaboration and wellbeing.
Additional and inclusive leave options – Flexible public holidays, gender affirmation leave, women’s health leave, and bonus paid time off over the end of year holiday period.

To apply

If you’re passionate about fairness and believe your skills align with this role, we encourage you to apply even if you don’t meet every single criterion.

We welcome applications from people of all backgrounds, cultures, abilities, sexual orientations, and gender identities. If you require any accessibility support during the recruitment process, please reach out to our team at [email protected].

We believe fairness starts with people. That’s why we don’t use AI or automated tools to screen candidates. As a result, our processes may take a little longer, and we thank you for your patience.

About AFCA

The Australian Financial Complaints Authority (AFCA) was established in 2018 as a private not-for-profit ombudsman service providing free, fair and independent help with financial disputes. The original team has grown to over 1600 dedicated professionals. Since 2018, AFCA has received more than 634,000 complaints, helping to secure $2.1 billion in compensation for consumers.

AFCA is a 2026 Circle Back Initiative Employer - we are committed to responding to every applicant.

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply

Apply Now

Refine Your Search

senior training consultant jobs in melbourne city centre vic

Senior Training Consultant

Expression of Interest: Senior Consultant or Manager, Digital Advisory

Senior Training Consultant

Expression of Interest: Consultant - Director, Project & Infrastructure Advisory

Senior NetSuite Consultant

Data & Analytics Management Consultant (Senior Consultants/Engagement Manager)

Expressions of Interest | Senior Consultant to Senior Manager | Value Creation Services

WebMethods Consultants (Junior and Senior roles)

Senior Heritage Consultant

Senior Consultant - Internal Audit

Senior Consultant - Risk Advisory

Senior Workplace Relations Consultant

Organizational Change Manager

Senior Consultant, Braze (12 month contract) - Credera

Senior Consultant, Client Solutions

Banking Platforms Consultant (all levels)

Senior Solutions Consultant

AI Process Transformation Senior Consultant

Senior Workplace Relations Consultant

Senior consultant

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