In-Demand Customer service representative Jobs in Melbourne, Vic

Customer Service Assistant Team Leader
St Vincent's Health Australia —Kew VIC
- Part-time
- Management
- Customer service
- Microsoft Office
- Employee discount
- Gym membership
Membership Consultant - Brunswick
Anytime Fitness —Brunswick VIC
- Temporary
- Sales
- Customer service
- Organisational skills
- Gym membership
Quick Apply
Customer Service Representative
Foundever —Melbourne VIC
- Full-time
- Remote
- Customer service
- Computer skills
- Financial services
Customer Service Coordinator (Custom Design)
Moto Corp Aust Pty Ltd —Moorabbin VIC
- $27 - $30 an hour
- Part-time
- Sales
- Customer service
- Analysis skills
Quick Apply
7d
Customer Service Agent - Travel
Luxury Escapes —Southbank VIC
- $66,000 a year
- Full-time
- Customer service
- Communication skills
- Office experience
- Employee assistance program
- Employee discount
Quick Apply
Office Assistant – Customer Service & Administration
Vibe Caravans —Campbellfield VIC
- From $30 an hour
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick Apply
Membership Consultant - Abbotsford VIC & Richmond VIC
Anytime Fitness —Richmond VIC
- Temporary
- Sales
- Customer service
- Organisational skills
- Gym membership
Quick Apply
Guest Service Agent
Accor Apartments & Realty —Southbank VIC
- Weekend availability
- Hospitality
- Front desk
- Communication skills
Customer Support Officer
Compass Education —Hawthorn VIC
- Full-time
- Hybrid work
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
14d
Membership Advisor
Immersion MMA —Ringwood VIC
- From $30 an hour
- Sales
- In-person
Quick Apply
12d
Receptionist (Guest Service Agent) - Casual
Airport Tourist Village Melbourne —Attwood VIC
- From $33.85 an hour
- Weekend availability
- Hospitality
- Customer service
- Administrative experience
Quick Apply
14d
Premium Membership Coordinator
Essendon Football Club —Melbourne VIC
- Full-time
- Sales
- Parental leave
Quick Apply
Guest Experience Representative - DFO Uni Hill & DFO Essendon
Vicinity Centres —University Hill VIC
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Parental leave
3d
Membership Consultant - Mickleham, Craigieburn, & Epping North
Anytime Fitness —Epping VIC
- Temporary
- CPR Certification
- Sales
- Customer service
- Gym membership
Quick Apply
Customer Service Coordinator- Allied Health & Wellness Services
Regis Aged Care —Mill Park VIC
- Overtime
- Management
- Customer service
- Microsoft Office
- Health insurance
- Annual leave
Customer Service Team Leader
Auto & General Holdings —Malvern VIC
- Customer service
- Office
- In-person
- Parental leave
- Employee discount
Quick Apply
Client Services Representative
Australian Unity —Melbourne VIC
- Contract
- Management
- Financial services
- Health insurance
- Parental leave
Office Administration and Customer Service Representative
Celebrate Event and Party Hire —Moorabbin VIC
- $44 an hour
- Part-time
- Customer service
Quick Apply
8d
Telesales / Call Centre Representative
DELTONE SOLUTIONS PTY LTD —Clayton VIC
- $55,000 - $75,000 a year
- Full-time
- Sales
- Customer service
- Salesforce
Quick Apply
8h
Client Services Coordinator
Gallagher Bassett —Melbourne VIC
- CRM software
- Microsoft Excel
- Salesforce
- Health insurance
- Work from home
1d

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Customer Service Assistant Team Leader

St Vincent's Health Australia -
Kew VIC

Apply Now

Job Details

Part-time

Benefits

Employee discount
Gym membership
Salary packaging

Qualifications

Management
Customer service
Microsoft Office
Administrative experience
Supervising experience
Patient care
Organisational skills
Working with Children Check
Leadership
Medical terminology
Communication skills
Hospital experience
Time management

Full Job Description

Job Description:

Join an Organisation where we Serve Something Greater; See Something Greater; and Strive for Something Greater!

Looking for a role where you can combine leadership with hands-on customer service in a dynamic healthcare environment? This exciting opportunity is for you to join our team at St Vincent’s Private Hospital Melbourne (SVPHM) as a Customer Services Assistant Team Leader.

ABOUT YOUR NEW ROLE:

This is a permanent full-time position (38 hours per week) within the Customer Services team, supporting the day-to-day operations of the department and ensuring a high standard of service delivery across the hospital.

In this role, you will support the Customer Service Team Leader by coordinating workflow, assisting with staff rostering, and providing leadership and guidance to Customer Service Officers. You will act as the first point of escalation for operational or staff-related matters and ensure patients, colleagues, and visitors receive exceptional service both in person and over the phone.

Approximately 60% of your time will be spent performing Customer Service Officer duties, including admissions processes and responding to enquiries, while the remaining time will focus on team coordination, operational support, and leadership responsibilities.

You will be supported by an experienced and collaborative team committed to delivering outstanding service and patient-centred care.

WHY WORK FOR SVPHM:

You will join a high performing team and a workplace with relationships built on mutual trust and respect. We value our staff and offer professional development in a respectful, collaborative and learning environment.

Join the St Vincent’s Health Australia Group, a values-based organisation operating across VIC, NSW and QLD
Salary packaging available (increase your take-home pay)
Access to discounted gym membership through Fitness Passport
Option to join our Give4Good workplace giving program
Work-life balance, including the option to purchase additional leave
Staff discounts on hospital admissions to any SVHA Private Hospital

ABOUT YOU:

To be successful in this role, you will bring strong customer service experience combined with leadership capability and excellent organisational skills.

Your skills and experience will include:

Previous hospital clerical or healthcare administration experience
Demonstrated customer service experience in a fast-paced environment
Team leadership or supervisory experience
Experience with staff rostering and workflow coordination
Understanding of health fund processes and billing enquiries
Knowledge of medical terminology (or relevant certification)
Strong verbal, written and interpersonal communication skills
Excellent time management and organisational skills
Ability to work collaboratively within a multidisciplinary team
Proficiency in Microsoft Office applications
Experience with patient management systems (IBA experience desirable)
Commitment to confidentiality, quality and patient-centred care

ABOUT ST VINCENT’S PRIVATE HOSPITAL MELBOURNE

Our experienced team of clinical professionals, caregivers and support staff are equipped to provide the highest level of therapeutic, medical and surgical services. We work together to ensure patient safety, well-being and recovery.

We are a not-for-profit Catholic private hospital operating across four sites in Fitzroy, East Melbourne, Kew and Werribee. Our services are guided by the values of Compassion, Justice, Integrity and Excellence.

APPLY NOW

If this opportunity aligns with your skills and experience, please click the Apply button and submit your application, including:

Cover Letter
Current Resume

St Vincent’s Health Australia is committed to equal employment opportunity, ethical employment practices, and cultural diversity. We also promote a smoke-free working environment.

St Vincent’s Health Australia is committed to reconciliation and strongly encourages Aboriginal and Torres Strait Islander peoples to apply for all advertised positions. For further information, please visit the SVHA Reconciliation page or contact [email protected].

REQUIREMENTS

Appointment to this role is subject to the completion of the following checks:

National Criminal History Check
Working with Children Check

St Vincent’s Health Australia has a duty of care under work health and safety legislation to minimise the risk of transmission of vaccine-preventable diseases (VPD) in healthcare settings. As such, successful applicants will be required to comply with the SVHA Staff Health Screening Immunisation Policy, which may include mandatory vaccinations (such as influenza).

SVHA generally requires staff to be fully vaccinated against COVID-19. Please contact us if you would like further information.

HAVE A QUESTION AND WANT TO KNOW MORE?

For a confidential discussion about this opportunity, please contact Nicholas at [email protected]

Closing Date:

11 September 2026 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

Apply Now

Refine Your Search

customer service representative jobs in melbourne, vic

Customer Service Assistant Team Leader

Membership Consultant - Brunswick

Customer Service Representative

Customer Service Coordinator (Custom Design)

Customer Service Agent - Travel

Office Assistant – Customer Service & Administration

Membership Consultant - Abbotsford VIC & Richmond VIC

Guest Service Agent

Customer Support Officer

Membership Advisor

Receptionist (Guest Service Agent) - Casual

Premium Membership Coordinator

Guest Experience Representative - DFO Uni Hill & DFO Essendon

Membership Consultant - Mickleham, Craigieburn, & Epping North

Customer Service Coordinator- Allied Health & Wellness Services

Customer Service Team Leader

Client Services Representative

Office Administration and Customer Service Representative

Telesales / Call Centre Representative

Client Services Coordinator