In-Demand Services officer Jobs in Gold Coast, Qld

Client Services Officer
United Disability Care —Robina QLD
- From $80,006.68 a year
- Full-time
- Administrative experience
- Organisational skills
- SharePoint
Quick Apply
13d
Court Services Officer
Queensland Government —Gold Coast QLD
- Temporary
Disability Services Officer
Happy Days Support Service —Carrara QLD
- $75,000 - $83,000 a year
- Weekend availability
- CPR Certification
- Management
- Medication administration
Quick Apply
12d
Business Services Officer
Bond University —Robina QLD
- $74,096.61 a year
- Full-time
- University
- Business
- Free parking
- Work from home
Store Services and Compliance Officer
Woolworths Metro —Mermaid Beach QLD
- Full-time
- Parental leave
Placements Officer
Griffith University —Southport QLD
- $82,415 - $92,456 a year
- Full-time
- University
- No degree
- Recruiting
- Work from home
Quick Apply
11d
Coordinator, Admissions
Bond University —Robina QLD
- $99,108.89 a year
- Full-time
- Administrative experience
- University
- Communication skills
- Free parking
- Work from home
Operational Services Officers (Food Services) - Expression of Interest
Queensland Government —Gold Coast QLD
- Temporary
- Hospitality
- Communication skills
Security Officers
Compass Group Australia —Gold Coast QLD
- 12 hour shift
- First Aid Certification
Customer Contact Officer
Serco Plc —Varsity Lakes QLD
- $35.76 an hour
- No weekends
- Remote
- Communication skills
- Work from home
- Employee assistance program
HR Assistant
Elite Disability Support Gold Coast Pty Ltd —Southport QLD
- $65,000 - $100,000 a year
- Part-time
- Hybrid work
- Communication skills
Quick Apply
13d
Patient Transport Officer
GenesisCare —Southport QLD
- Part-time
- Customer service
- Clinic
- First Aid Certification
2d
Rental Sales Agent
Europcar —Southport QLD
- Weekend availability
- Sales
- Customer service
- Communication skills
- Health insurance
- Employee assistance program
Rental Sales Officer - Gold Coast Airport
Redspot Car Rentals —Gold Coast QLD
- Temporary
- Sales
- Customer service
- No experience needed
- Health insurance
- Gym membership
Quick Apply
IT Support Officer
Buildsafe —Arundel QLD
- Full-time
- Software troubleshooting
- Customer service
- Office
- Employee assistance program
- Gym membership
Quick Apply
12d
GIM - Data Processing Officer
Grace Removals —Molendinar QLD
- Urgently hiring
- Data entry
- Wellness program
- Employee assistance program
Residential Rostering Officer
BlueCare —Arundel QLD
- Full-time
- Management
- Administrative experience
- Computer skills
- Health insurance
- Parental leave
Accounts & Client Support Officer
Sparrow Insurance —West Burleigh QLD
- From $70,000 a year
- Full-time
- Customer service
- Administrative experience
- Computer skills
Quick Apply
Administration Officer - Assets
Queensland Government —Gold Coast QLD
- Temporary
9d
Customer Service Officer - Southport
Bank of Queensland —Southport QLD
- Full-time
- Sales
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
10d

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Client Services Officer

United Disability Care -
Robina QLD

Quick Apply

Job Details

Full-time
From $80,006.68 a year
13 days ago

Benefits

Salary packaging

Qualifications

Pricing
Certificate IV
Certificate III
Administrative experience
Driver Licence
Organisational skills
SharePoint
Payroll
Financial services
Business Administration
Financial management
Business
Communication skills

Full Job Description

Make a Difference Every Day with United Disability Care (UDC)

At United Disability Care (UDC), we're passionate about empowering people living with disability to love their lives and live their dreams.

We're looking for a highly organised, financially minded Client Services Officer to join our Robina team. This is much more than an administration role—you'll play a key part in managing participant funding, ensuring NDIS compliance, and supporting exceptional client outcomes.

Working closely with clients, Support Coordinators, Plan Managers and our Service Delivery team, you'll ensure participant funding is effectively managed, services remain financially sustainable, and every client receives the highest level of support.

If you enjoy analysing budgets, forecasting expenditure, solving problems and delivering outstanding customer service, we'd love to hear from you.

About the Role

As the Client Services Officer, you'll support participants throughout their entire journey—from initial enquiry and onboarding through to plan reviews and client exits.

This role combines customer service, financial management and operational coordination, ensuring participant funding is maximised, services remain compliant, and operational teams have the information they need to deliver exceptional supports.

Key Responsibilities

Financial & Funding Management

Manage participant funding requests, budgets and expenditure forecasting.
Prepare accurate quotes, Service Agreements and Programs of Support.
Monitor funding utilisation and identify potential over or underspend.
Ensure services remain within approved NDIS budgets.
Maintain SIL billing, participant funding records and financial reports.
Support plan reviews and communicate funding changes to relevant stakeholders.

Client Services & Operations

Manage the client journey from enquiry through to service commencement.
Build strong relationships with participants, families and stakeholders.
Maintain participant records within Carelink and SharePoint.
Implement approved supports into master rosters.
Monitor NDIS Provider Portal bookings and maintain compliance.
Work collaboratively with Service Leaders and Area Managers to support quality service delivery.

What We're Looking For

This role would suit someone with strong financial capability who enjoys working with people.

Essential Skills

Strong financial literacy and confidence managing budgets.
Ability to analyse funding and accurately forecast expenditure.
Excellent analytical and problem-solving skills.
High attention to detail and numerical accuracy.
Outstanding communication and stakeholder engagement skills.
Strong organisational skills with the ability to manage competing priorities.
Proficiency in Microsoft 365.

Highly Desirable Experience

Finance, accounting support, bookkeeping or payroll.
Financial administration or budget management.
NDIS funding management or disability services.
Health administration, banking or financial services.
Knowledge of NDIS Pricing Arrangements and funding guidelines.
Experience with Carelink or similar client management systems.

Qualifications

Minimum two years' experience in administration, financial administration, bookkeeping, accounting support or a similar role.
Certificate III or IV in Business Administration, Finance, Accounting or a related discipline (desirable).
Current Driver Licence.
NDIS Worker Screening Check (or willingness to obtain).

Why Join United Disability Care?

At UDC, our people make the difference.

We offer:

Purpose-driven work that changes lives.
A supportive and collaborative team culture.
Hybrid work flexibility following your six-month training and probation period.
SCHADS Award Level 3 remuneration - $80,006.68 per annum.
Salary packaging of up to $15,990 tax free plus a Meal & Entertainment Card.
Ongoing professional development and the opportunity to build specialist expertise in NDIS funding and participant financial management.

How to Apply

If you're passionate about delivering exceptional client service and have a strong financial mindset, we'd love to hear from you.

Please submit your Resume and a brief Cover Letter outlining why you'd be a great fit for the role to [email protected].

United Disability Care is an Equal Opportunity Employer. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people living with disability, culturally and linguistically diverse communities, and LGBTQIA+ individuals. We are committed to creating an inclusive workplace and providing reasonable adjustments throughout the recruitment process.

Pay: From $80,006.68 per year

Benefits:

Salary packaging

Work Location: In person

Quick Apply

Refine Your Search

services officer jobs in gold coast, qld

Client Services Officer

Court Services Officer

Disability Services Officer

Business Services Officer

Store Services and Compliance Officer

Placements Officer

Coordinator, Admissions

Operational Services Officers (Food Services) - Expression of Interest

Security Officers

Customer Contact Officer

HR Assistant

Patient Transport Officer

Rental Sales Agent

Rental Sales Officer - Gold Coast Airport

IT Support Officer

GIM - Data Processing Officer

Residential Rostering Officer

Accounts & Client Support Officer

Administration Officer - Assets

Customer Service Officer - Southport

I want to receive the latest job alert for services officer in gold coast, qld

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