In-Demand Technical program manager, data center delivery Jobs in Brookvale, Nsw

Senior Manager - Customer Support (Service Delivery)
BEUMER Group —Belrose NSW
- Urgently hiring
- Hybrid work
- Bachelor's degree
Quick Apply
Digital Enablement Manager, Fundraising
Cerebral Palsy Alliance —Allambie Heights NSW
- Full-time
- Management
- Marketing
- Salesforce
- Parental leave
- Employee assistance program
13d
Assistant Building Manager | Strata (North West Portfolio/Parramatta Region)
Synergy —Parramatta NSW
- $75,000 - $85,000 a year
- Full-time
- Google Suite
- Management
- In-person
- Professional development assistance
- Referral program
Quick Apply
10d
AI Localisation Program Manager - 12 Month Contract
Canva —Sydney NSW
- Full-time
- Master's degree
- AI
Quick Apply
Change Manager
BMP Technologies —Sydney NSW
- $101,292.72 - $125,720.00 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
5d
Technical Project Manager
Endeavour Group —Sydney NSW
- Contract
- Hybrid work
- Google Suite
- Computer science
- Azure
Quick Apply
12d
Program Manager - Asset Recovery
Dell Technologies —Chatswood NSW
- Full-time
- Remote
- Bachelor's degree
- Communication skills
- Negotiation
4d
Manager, Technical Solutions
Virgin Australia —Sydney NSW
- Full-time
- Hybrid work
- Leadership
- Work from home
Change Manager
Endeavour Group —Barangaroo NSW
- Contract
- Hybrid work
- ERP systems
- AI
Quick Apply
Senior Manager Geospatial Delivery
Transport For NSW —Macquarie Park NSW
- Full-time
3d
Project Manager - Global Services | Sydney
Schneider Electric —Macquarie Park NSW
- Full-time
- Hybrid work
- Annual leave
- Opportunities for advancement
6d
Program Manager – 12 Month Fixed Term Contract
Nuix —Sydney NSW
- Contract
- Hybrid work
- Product management
- Organisational skills
- Software development
Manager, Systems
Department of Education —Inner West NSW
- $154,231 - $178,369 a year
- Full-time
- Computer science
- Management
- No degree
- Opportunities for advancement
8d
PeopleSoft Consultant
Delivery Centric Technologies —Sydney NSW
- Full-time
- ERP systems
- Databases
- SQL
Quick Apply
ICT Academic Partnerships Project Manager
Wix —Sydney NSW
- Full-time
- AI
Quick Apply
11d
CWS Field Service Manager
KION Group AG —Belrose NSW
- Full-time
- Leadership
- Health insurance
- Parental leave
Building Manager | Multi-Site Portfolio (Inner West)
Synergy —Balmain NSW
- $90,000 a year
- Full-time
- Hospitality
- Google Suite
- Management
- Professional development assistance
- Referral program
Quick Apply
10d
SVP Client Delivery & Regional Lead APAC
Accommodations Plus International —Mascot NSW
- Full-time
- Bilingual
- Sales
- Marketing
Quick Apply
Change Manager
NSW Department of Communities and Justice —Parramatta NSW
- $133,348 - $146,945 a year
- Full-time
- Hybrid work
- Research
- Microsoft Office
- SharePoint
- Employee assistance program
6d
Project Coordinator
Standards Australia —Sydney NSW
- Full-time
- Organisational skills
- Agile
- Communication skills
Quick Apply

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Senior Manager - Customer Support (Service Delivery)

BEUMER Group -
Belrose NSW

Quick Apply

Job Details

Full-time

Qualifications

ITIL Certification
Mechanical Engineering
Logistics
Bachelor's degree
Materials handling
Lean Six Sigma Certification

Full Job Description

Company Description

Conveying, loading, palletising, packing, sorting and distributing - BEUMER Group develops and produces technically leading intralogistics systems for the global market. Our employees are characterised by excellent know-how and a strong will to consistently develop themselves further. We do our utmost to promote this claim: within the framework of a family-like cooperation characterised by high mutual esteem and a culture of trust that creates stability and security. Our common goal: to implement outstanding and innovative projects worldwide.

Job Description

At BEUMER Group, we deliver innovative automated systems that keep airports, logistics operations, and critical supply chains moving. We are seeking an experienced and technically capable leader to join our Customer Support team as Senior Manager – Customer Support (Service Delivery).

This is a key leadership role responsible for the delivery of technical customer support services across Australia and New Zealand, leading engineering and service delivery teams to ensure exceptional operational performance, customer satisfaction, and long-term system reliability. The role combines technical leadership, operational excellence, and strategic stakeholder management across airport and logistics environments.

As the Senior Manager – Customer Support (Service Delivery), you will lead a diverse team of field service, resident site, mechanical, and commissioning engineers, ensuring the successful delivery of maintenance, troubleshooting, system optimisation, and lifecycle support activities.

You will work at the intersection of engineering, operations, and customer support, driving service excellence while developing strong customer relationships and continuously improving performance across the ANZ region

Key Responsibilities

Lead and develop technical service delivery teams across Australia and New Zealand.
Oversee maintenance, fault diagnosis, troubleshooting, and performance of installed systems.
Ensure service delivery meets contractual obligations, service level agreements (SLAs), and uptime targets.
Act as the escalation point for complex technical and operational issues.
Monitor and improve service performance metrics, operational KPIs, and system reliability.
Drive continuous improvement initiatives to enhance service quality, efficiency, and customer outcomes.
Support upgrades, retrofits, and optimisation programs throughout the system lifecycle.
Partner with engineering, project, supply chain, sales, and customer stakeholders to deliver integrated outcomes.
Lead, coach, and develop technical leaders and specialists across the Customer Support function.
Support resource planning, financial performance, and operational efficiency initiatives.
Ensure compliance with all safety, quality, and company standards.

Qualifications

About You

You are a proven technical services leader who combines strong engineering knowledge with the ability to build high-performing teams and strong customer relationships.

Qualifications & Experience

Bachelor's degree in Engineering (Mechanical, Electrical, Mechatronics or similar preferred).
5–10 years' experience in technical service delivery, field service, engineering operations, or similar environments.
Demonstrated experience leading engineering or technical teams.
Experience within industrial automation, logistics, material handling, airport systems, or related industries is highly desirable.
Strong understanding of service delivery, maintenance, reliability, and operational performance management.
Experience managing customer-facing operations and complex stakeholder environments.
Project management, ITIL, Lean, Six Sigma, or similar certifications are advantageous

Key Capabilities

Service Delivery Management
Technical Leadership
Field Service Operations
Maintenance & Reliability Management
Customer Relationship & Stakeholder Management
Performance & KPI Management
Continuous Improvement
Financial & Commercial Acumen
Strategic Problem Solving
Change Leadership

Additional Information

Why Join BEUMER?

At BEUMER Group, we design and deliver innovative engineering and automation solutions that support some of the world’s most critical infrastructure. Our teams are driven by collaboration, integrity, and a strong commitment to customer outcomes.

What we offer:

A leadership opportunity within a global organisation with a strong presence across Australia and New Zealand
The ability to influence service delivery outcomes for some of the region's most complex airport and logistics automation systems
Responsibility for leading and developing high-performing engineering and technical teams across multiple locations
Exposure to local, regional, and international stakeholders across operations, engineering, projects, and customer support
The opportunity to drive continuous improvement, operational excellence, and customer success in a critical service environment
A collaborative and values-driven culture that prioritises safety, innovation, accountability, and teamwork
Long-term career development opportunities within a global engineering and technology business

If you're an experienced service delivery or engineering leader looking to make a meaningful impact in a technically complex and customer-focused environment, we'd love to hear from you.

Immediate Start Available

If you're ready to take the next step in your leadership career, we encourage you to apply today.

Quick Apply

Refine Your Search

technical program manager, data center delivery jobs in brookvale, nsw

Senior Manager - Customer Support (Service Delivery)

Digital Enablement Manager, Fundraising

Assistant Building Manager | Strata (North West Portfolio/Parramatta Region)

AI Localisation Program Manager - 12 Month Contract

Change Manager

Technical Project Manager

Program Manager - Asset Recovery

Manager, Technical Solutions

Change Manager

Senior Manager Geospatial Delivery

Project Manager - Global Services | Sydney

Program Manager – 12 Month Fixed Term Contract

Manager, Systems

PeopleSoft Consultant

ICT Academic Partnerships Project Manager

CWS Field Service Manager

Building Manager | Multi-Site Portfolio (Inner West)

SVP Client Delivery & Regional Lead APAC

Change Manager

Project Coordinator

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