In-Demand Head of Jobs in Brisbane, Qld

Account Manager SME
Virgin Australia —Brisbane QLD
- Full-time
- Hybrid work
- Sales
- Customer service
- Work from home
Manager, Cabin & Inflight Product
Virgin Australia —Brisbane QLD
- Full-time
- Hybrid work
- Work from home
Head of Special Aviation Missions
Metrea Management LLC —Brisbane QLD
- Full-time
- Office
- Budgeting
- Disability insurance
- Health insurance
Head of Strategic Procurement
Griffith University —Nathan QLD
- Full-time
- Hybrid work
- University
- Recruiting
- Leadership
- Work from home
- Parental leave
Quick Apply
11d
Head of Flight Operations
Metrea Management LLC —Brisbane QLD
- Engineering
- Bachelor's degree
- Business Administration
- Health insurance
- Annual leave
Head of Product
aXcelerate —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Product management
- Leadership
- Employee assistance program
Quick Apply
10d
Head of Enterprise Success
Askable —Fortitude Valley QLD
- Research
- Leadership
- Communication skills
- Commuter assistance
- Annual leave
Head of People and Culture
Federal Group —Brisbane QLD
- Full-time
- Parental leave
- Employee assistance program
Head of Operations
Gardenia Early Learning —Brisbane QLD
- Full-time
- Hybrid work
- Leadership
Quick Apply
Head of Mining
Siemens —Bowen Hills QLD
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
13d
Head of Performance Music
Sheldon College —Sheldon QLD
- $125,000 a year
- Full-time
- Master's degree
- Administrative experience
- Experience working with children
- Wellness program
- Health insurance
Quick Apply
4d
Head of Networks
blueAPACHE —Brisbane QLD
- Hybrid work
- Azure
- Master's degree
- AWS
- Work from home
Quick Apply
Head of Operations
Harcourts Pinnacle —Strathpine QLD
- Full-time
- Time management
Head of Service Enablement
Anglicare Southern Queensland —Brisbane QLD
- Full-time
- Analysis skills
Head of Assisted Channels
Bolton Clarke —Brisbane QLD
- Full-time
- Management
- Customer service
- Leadership
- Health insurance
- Employee assistance program
20h
Head of Responsible Wagering
Picklebet —Newstead QLD
- Full-time
- Writing skills
Quick Apply
Head of Enterprise Portfolio Governance Office
UnitingCare —Brisbane QLD
- Full-time
- Leadership
- Health insurance
- Parental leave
4d
Head of Department, Department of Management
Griffith University —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Research
- University
Quick Apply
Head of School (Junior Phase)
Padua College —Kedron QLD
- $148,360 a year
- Full-time
- Master's degree
- Employee assistance program
- Employee discount
Quick Apply
4h
Head of Logistics Optimisation
Super Retail Group —Strathpine QLD
- Full-time
Quick Apply

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Account Manager SME

Virgin Australia -
Brisbane QLD

Apply Now

Job Details

Permanent | Full-time

Benefits

Onsite gym
Work from home
Insurance services

Qualifications

Sales
Customer service

Full Job Description

510076

Brisbane, QLD, Australia

Full-Time (Permanent)
Max Term

Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

As the Account Manager (Inside Sales), your mission is to be the best point of contact for a portfolio of 180 clients. In this role, you will engage with businesses within your designated portfolio to identify opportunities that enhance member profitability and stimulate growth. You will maintain an unwavering commitment to delivering member value through comprehensive education on Virgin Australia’s Business Flyer program.

In addition, you will:

Achieve sales targets and enhance revenue growth through effective lead follow-up and sales closure.
Develop and execute a comprehensive customer engagement plan to expand the existing client base.
Ensure proactive and productive account management to retain customers and uphold service standards.
Collaborate with stakeholders to optimise customer benefits and ensure maximum service delivery.
Grow existing business of customers through various activities and client engagement.
Maintain daily management of queues and inboxes within specified SLA requirements.
Demonstrate professionalism in handling all customer interactions, prioritizing inquiries, and providing accurate information.
Enhance the business's understanding of customers, including their travel and buying behaviour.

What we're looking for:

Passion for delivering exceptional customer service and building strong relationships with clients.
Demonstrated expertise in customer service, sales, and cultivating client relationships.
Familiarity with a GDS (advantageous)
Ability to manage high volumes of communication via email and phone effectively.
Capacity to prioritise tasks and respond adeptly to high volumes of customer requests and inquiries.
Demonstrated capability to engage with customers at all levels while collaborating with various internal and external stakeholders.
Highly organised and capable of performing effectively under pressure.

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
A flexible, hybrid work style. Work from home and the office
One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road
Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
Cheaper hospitality, retail, technology, beauty and wellness services
Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.

When everyone is included, everyone wins

Virgin Australia prides itself on hiring the right people to meet the challenges ahead. No matter our background or experience, we all share an enormous amount of passion for our guests and ambition to be the most loved airline in Australia.

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. Apply now.

Apply Now

Refine Your Search

head of jobs in brisbane, qld

Account Manager SME

Manager, Cabin & Inflight Product

Head of Special Aviation Missions

Head of Strategic Procurement

Head of Flight Operations

Head of Product

Head of Enterprise Success

Head of People and Culture

Head of Operations

Head of Mining

Head of Performance Music

Head of Networks

Head of Operations

Head of Service Enablement

Head of Assisted Channels

Head of Responsible Wagering

Head of Enterprise Portfolio Governance Office

Head of Department, Department of Management

Head of School (Junior Phase)

Head of Logistics Optimisation

I want to receive the latest job alert for head of in brisbane, qld

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