In-Demand Relationship specialist the gap Jobs in Bowen Hills, Qld

Customer Relationship Specialist - The Gap
Bank of Queensland —The Gap QLD
- Full-time
- Customer service
- Parental leave
- Employee assistance program
Assistant Director
The Creche and Kindergarten Association —Ferny Hills QLD
- $40.90 - $42.23 an hour
- 8 hour shift
- First Aid Certification
- Leadership
- Employee assistance program
8h
Executive Manager Operational Communications
Queensland Government —Brisbane QLD
- Weekend availability
5d
Client Manager, APAC
Symplicity Corporation —Brisbane QLD
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
Senior HR Consultant
Avant —Brisbane QLD
- Full-time
- Microsoft Office
- Human resources
13d
2026/27 Student Engineer - Digital (Brisbane)
Hatch —Brisbane QLD
- Master's degree
- Internship
- Communication skills
Quick Apply
Reach Legal Consultant | Property/Land Access Lawyer | Brisbane
Ashurst LLP —Brisbane QLD
- Full-time
- Communication skills
- Negotiation
8d
Reach Legal Consultant | Corporate and Commercial Lawyer | Brisbane
Ashurst LLP —Brisbane QLD
- Full-time
- Analysis skills
- Negotiation
6d
Infrastructure Manager
Queensland Government —Brisbane QLD
- ERP systems
- Construction experience
Lead Educator
The Creche and Kindergarten Association —Arana Hills QLD
- $35.79 - $40.15 an hour
- Part-time
- CPR Certification
- First Aid Certification
- Employee assistance program
1d
Reach Legal Consultant | Corporate Commercial Lawyer | Brisbane
Ashurst LLP —Brisbane QLD
- Full-time
- Negotiation
5d
Early Childhood Pedagogy Advisor
The Creche and Kindergarten Association —Kedron QLD
- Full-time
- Bachelor's degree
- Teaching
- Health insurance
- Employee assistance program
Reach Legal Consultant | Privacy Lawyer | Brisbane
Ashurst LLP —Brisbane QLD
- Full-time
- Financial services
- Communication skills
- Time management
3h
Frame & Truss Manager - Finlayson's
Metcash —Zillmere QLD
- Full-time
- Budgeting
- Leadership
- Communication skills
- Annual leave
- Parental leave
2IC
Uniting Church in Australia Queensland Synod —The Gap QLD
- Part-time
- CPR Certification
- First Aid Certification
- Computer skills
- Parental leave
- Referral program
Quick Apply
Experienced Career Medical Officers, General Practitioners and Other Medical Specialists - Medical Care at Home
St Vincent's Health Australia —Brisbane QLD
- Part-time
- Administrative experience
- Patient care
- Discharge planning
- Employee assistance program
8d

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relationship specialist the gap jobs near bowen hills, qld

Customer Relationship Specialist - The Gap

Bank of Queensland -
The Gap QLD

Apply Now

Job Details

Full-time

Benefits

Parental leave
Employee assistance program
Salary packaging
Insurance services

Qualifications

Customer service

Full Job Description

About the Role

As a Customer Relationship Specialist, you’ll be the welcoming face of BOQ in The Gap branch.

You’ll work closely with the Branch Manager and a supportive team to deliver exceptional service by identifying and responding to customers’ financial needs.

Your day-to-day will involve engaging customers in meaningful conversations to uncover their current and future goals, then matching them with the right banking solutions. You’ll manage loan maintenance requests such as top-ups, pricing adjustments, and variations, ensuring a smooth and transparent experience for the customer.

You’ll also play a key role in identifying opportunities for referrals to specialist teams, including Home Lending and Business Banking, to ensure customers receive the most comprehensive support. As part of your proactive rhythm, you’ll maintain regular contact with new and existing customers, manage leads, and book appointments to deepen relationships and drive retention.

In addition to customer-facing responsibilities, you’ll support the development of your team by coaching Customer Service Officers on quality conversations, lead identification, and service excellence.

You’ll also champion digital banking tools, helping customers build confidence in managing their finances online.

This role is a launchpad for a future in lending, with structured training in lending fundamentals and a clear pathway toward becoming a Lending Specialist.

About You

You’re a confident communicator with a genuine passion for helping people.

You’ll thrive in this role bringing previous experience in customer service, ideally within banking or financial services. Exposure to consumer lending is a plus.

You approach challenges with a proactive, solutions-focused mindset and a “can-do” attitude.

Your attention to detail and ability to navigate financial systems with ease will help you succeed, along with a collaborative spirit and a drive to go above and beyond for customers and colleagues.

Most importantly, you’ll be part of a transformation journey that’s reshaping the future of banking.

If you're ready to dive in and make a real impact, we’d love to hear from you!

About us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our perks

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

Flexible working arrangement - Balance your work and personal life with ease.
Discounted financial products - Enjoy exclusive rates on our financial services across the Group.
Salary sacrificing options - Maximise your take-home pay with our salary packaging options.
Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.
Purchase additional annual leave - Need more time off? You can buy extra leave days.
Discounted private health insurance plan - Take care of your health with our special rates.
Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family
Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!

How to apply

To apply for this role, follow the links.

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.

Apply Now

Refine Your Search

relationship specialist the gap jobs in bowen hills, qld

Customer Relationship Specialist - The Gap

Assistant Director

Executive Manager Operational Communications

Client Manager, APAC

Senior HR Consultant

2026/27 Student Engineer - Digital (Brisbane)

Reach Legal Consultant | Property/Land Access Lawyer | Brisbane

Reach Legal Consultant | Corporate and Commercial Lawyer | Brisbane

Infrastructure Manager

Lead Educator

Reach Legal Consultant | Corporate Commercial Lawyer | Brisbane

Early Childhood Pedagogy Advisor

Reach Legal Consultant | Privacy Lawyer | Brisbane

Frame & Truss Manager - Finlayson's

2IC

Experienced Career Medical Officers, General Practitioners and Other Medical Specialists - Medical Care at Home

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