In-Demand It support officer Jobs in Adelaide, Sa

IT Support Officer
Northline —Greater Adelaide SA
- $76,515 - $86,515 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Service Support Officer
UnitingCare Wesley Bowden —Bowden SA
- $80.98 an hour
- Overtime
- Remote
- Microsoft Office
- Work from home
- Parental leave
11d
Personnel Security Officer
ASC Pty Ltd —Osborne SA
- Full-time
- Administrative experience
- Construction experience
- Communication skills
- Parental leave
13d
Mobile Patrol Officer
FSR Group Services —Mawson Lakes SA
- $32.78 - $72.11 an hour
- Full-time
- Writing skills
- First Aid Certification
- In-person
Quick Apply
Allied Health Assistant - Administrative officer
North Adelaide Podiatry Clinic —North Adelaide SA
- $23 - $30 an hour
- Administrative experience
- In-person
Quick Apply
WHS Officer
Lutheran Disability Services —Payneham SA
- Part-time
- Management
- Analysis skills
- Presentation skills
Quick Apply
Administration Officer
AnglicareSA —Adelaide SA
- Choose your own hours
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Quick Apply
Aviation Cargo Examination Officer - Adelaide
Trident Services Australia —Adelaide Airport SA
- Weekend availability
- Free parking
Quick Apply
Spatial Information Coordinator
Flinders University —Bedford Park SA
- $94,456 - $100,710 a year
- Full-time
- CAD
- University
12d
Supply Chain Support Officer - Afternoon Shift
DuluxGroup —Beverley SA
- Full-time
- ERP systems
- Microsoft Office
- Agile
- Parental leave
- Employee assistance program
12d
Executive Assistant to the CEO/ Receptionist Duties- Part Time
Community Support Incorporated —Wayville SA
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
Tenant Review & Engagement Officer - Part Time Role
Believe Housing Australia —Regency Park SA
- Part-time
- Organisational skills
- Communication skills
- Health insurance
- Parental leave
Quick Apply
Accounts Officer
Farquhar Group of Companies —Adelaide SA
- Full-time
- ERP systems
- Communication skills
- Time management
- Employee discount
Quick Apply
4d
ADMINISTRATION COORDINATOR
TAFE SA —Greater Adelaide SA
- $82,212 - $86,180 a year
- Full-time
- Management
- Administrative experience
- Supervising experience
- Parental leave
- Employee assistance program
9d
Accounts Receivable Officer
Philmac Pty Ltd (Australia) —North Plympton SA
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Organisational skills
- Parental leave
- Employee assistance program
Client Support Officer (After Hours)
AusHealth —Adelaide SA
- Part-time
- Customer service
- Databases
- Administrative experience
Quick Apply
4d
Admin Officer (Casual Pool) - Acute & Urgent Care Program, CALHN
SA Health —Adelaide SA
- $30.01 - $32.28 an hour
- Microsoft Office
- Communication skills
- Employee assistance program
Accounts Payable Officer
Baptistcare SA —Greater Adelaide SA
- Full-time
- Administrative experience
- Health insurance
- Employee assistance program
Quick Apply
Stock Controller/Administrator
Mobility and Wellness —Salisbury Plain SA
- Full-time
- Customer service
- Microsoft Office
- POS
Quick Apply
Schools Engagement Program Leader SA/NT
The Salvation Army —Fullarton SA
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Employee assistance program

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IT Support Officer

Northline -
Greater Adelaide SA

Apply Now

Job Details

Permanent | Full-time
$76,515 - $86,515 a year

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
IT support
Organisational skills
Communication skills
Time management

Full Job Description

One Northline

Our people are more than our best asset. With 13 depots across the nation, we operate through a combination of employees and full-time subcontractors in all mainland capitals and many key regional centres. As a privately owned and operated business, we work as one large family and our down to earth culture reflects this. Communication is key to our success and everyone at Northline has a voice. Through coaching and development, we not only develop individual skills but also enhance Northline’s culture and expertise.

All of our employees are trained in the most efficient and effective methods of secure handling, from container loads to fragile product to doorstep deliveries.

IT Support Officer

Job no: 495320
Work type: Permanent Full Time
Location: SA - Adelaide
Categories: Help Desk & IT Support

About the role

As our next IT Support Officer, you will play a key role in ensuring Northline employees have reliable access to core technology systems, enabling them to work safely, efficiently and with minimal disruption to operations.

In this office-based role, you will deliver first-level technical support through the IT Service Desk, managing day-to-day incidents and service requests, user access administration, and standard device configuration. You will help maintain stable, secure and well-documented IT environments across the business.

Working closely with the ICT Infrastructure and Security Manager, vendors and internal stakeholders, you will communicate clearly, set expectations and contribute to the continuous improvement of IT service delivery across Northline.

This role is offering a salary between $76,515 to $86,515 plus superanuation.

Key Responsibilities

Deliver first-level technical support for incidents and service requests via the IT Service Desk, ensuring timely logging, prioritisation and resolution in line with agreed procedures and service standards.

Provide professional, helpful support to end users via phone, email and self-service portals, offering clear guidance to restore system access and functionality.

Manage user accounts and access in Active Directory and related systems, including user creation, modification, disabling and access changes in accordance with approved requests and security controls.

Maintain endpoint devices such as desktops, laptops, mobile devices and peripherals, coordinating standard installation, configuration, updates and replacements.

Support core business applications, including Microsoft 365 and key line-of-business systems, documenting issues and escalating to senior team members or vendors when required.

Perform daily system checks and monitoring activities, documenting outcomes, identifying variances and escalating issues that may impact services or users.

Coordinate IT equipment repairs, replacements and warranty services with external providers and internal stakeholders to minimise business disruption.

Document procedures, work instructions, standard device builds and knowledge base articles to support consistent incident resolution and user self-service.

Assist with planned changes, upgrades and small IT projects by preparing equipment, updating system records and supporting basic testing activities.

Support IT asset management by maintaining accurate hardware, software and licence records throughout the asset lifecycle.

Comply with Northline IT, cyber security, privacy and acceptable use policies, reporting any suspected security incidents promptly.

Participate in after-hours incident response and critical maintenance activities as required to ensure continuity of key IT services.

Contribute to continuous improvement by identifying recurring issues and recommending improvements to systems, processes or tools.

Communicate regularly with internal customers, providing clear updates on ticket progress and explaining technical issues in simple, non-technical terms.

About you

To succeed in this role, you will have a strong interest in information technology, a customer-focused mindset and the ability to support users with professionalism, patience and clarity.

You thrive in a fast-paced support environment, can manage competing priorities effectively and enjoy solving problems while following established procedures and best practices.

You are a collaborative team player with a strong work ethic, attention to detail and a willingness to continuously learn and adapt to new technologies.

You will also be able to demonstrate your:

Experience in an IT support, service desk or customer service environment (or transferrable experience).

Foundational knowledge of Microsoft Windows operating systems, Microsoft 365 and standard desktop hardware.

Strong communication and listening skills, with the ability to explain technical issues to non-technical users.

Excellent time management and organisational skills.

High attention to detail and accurate record keeping.

Professional attitude with a positive, solutions-focused approach.

Ability to follow procedures and work instructions consistently.

Commitment to teamwork, collaboration and continuous improvement.

Proficiency in Microsoft Office applications (Word, Excel and Outlook).

Advertised: 11 May 2026 Cen. Australia Standard Time
Applications close:

Apply Now

Refine Your Search

it support officer jobs in adelaide, sa

IT Support Officer

Service Support Officer

Personnel Security Officer

Mobile Patrol Officer

Allied Health Assistant - Administrative officer

WHS Officer

Administration Officer

Aviation Cargo Examination Officer - Adelaide

Spatial Information Coordinator

Supply Chain Support Officer - Afternoon Shift

Executive Assistant to the CEO/ Receptionist Duties- Part Time

Tenant Review & Engagement Officer - Part Time Role

Accounts Officer

ADMINISTRATION COORDINATOR

Accounts Receivable Officer

Client Support Officer (After Hours)

Admin Officer (Casual Pool) - Acute & Urgent Care Program, CALHN

Accounts Payable Officer

Stock Controller/Administrator

Schools Engagement Program Leader SA/NT

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One Northline

IT Support Officer

About the role

Key Responsibilities

About you

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