We're on the lookout for a reliable, adaptable, and tech-savvy individual to join our growing team. If you can juggle customer emails like a pro while keeping our warehouse from turning into a game of Tetris gone wrong, this role is for you.
This is a varied, hands-on position combining customer support with stock control and warehouse coordination. Think of it as the Swiss Army knife of jobs—never a dull moment, always something different, and (honestly) pretty satisfying when everything runs smoothly.
KEY RESPONSIBILITIES (including but not limited to)
- Respond to customer enquiries via phone and email
- Place and follow up on stock orders with suppliers
- Update inventory systems and online product listings
- Assist with incoming stock deliveries and maintain a tidy, organised warehouse
- Maintain accurate records and follow internal procedures
SKILLS & EXPERIENCE
✅ Proven experience in customer service, stock control, warehouse, or e-commerce roles
✅ Excellent communication skills with strong attention to detail
✅ Highly organised with strong time management skills
✅ High-level computer skills, including proficiency in Microsoft Office, email, and web-based systems
✅ High level of multitasking skills, with the ability to manage multiple priorities in a fast-paced environment
✅ Ability to work both independently and collaboratively as part of a team
✅ Physically fit and comfortable with manual handling tasks
✅ (Preferred) Experience with POS or inventory systems like Retail Express, ClickUp, or similar
WHY JOIN US?
- Work with a small, motivated team where your contribution genuinely matters (no getting lost in the crowd here)
- Enjoy a varied Monday–Friday role with plenty of opportunities to learn and grow
- Be part of a positive, team-focused workplace with great culture
- Stable, full-time position with a company that's actually going places
HOW TO APPLY
Ready to take the next step? Send your resume and a brief cover letter to:
[email protected]
Subject: "Stock Control & Customer Service Officer Application"
Only successful candidates will be contacted.
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
