In-Demand Release manager Jobs in Parramatta, Nsw

Change Manager
Ericsson —Sydney NSW
- Engineering
- Analysis skills
- Machine learning
Product Manager
Accenture —Sydney NSW
- Full-time
- Analysis skills
- Product management
- Agile
- Parental leave
Scale Leader, APJC Prototyping and AI Customer Engineering (PACE)
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Management
- Software development
- AI
Director of Engineering | Site Reliability Engineering
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Management
- Systems design
- Master's degree
- Annual leave
- Work from home
10d
Senior Quality Engineer
Corto Pty Ltd —Sydney NSW
- Full-time
- Hybrid work
- AWS
- Scripting
- APIs
- Gym membership
Quick Apply
5d
ICT Systems Test Engineer
Infotrust —Sydney NSW
- $80,000 - $90,000 a year
- Full-time
- Microsoft Access
- Azure
- In-person
- Parental leave
Quick Apply
11d
Director of Product, Platform & Identity
Xero —Sydney NSW
- $195,400 - $244,300 a year
- Full-time
- Hybrid work
- AI
- Business
- Leadership
- Health insurance
- Dental insurance
SAP Test Lead
Tata Consultancy Services —Sydney NSW
- Microsoft Excel
- Azure
- Management
Software Engineering Manager
Honeywell —North Ryde NSW
- Full-time
- Azure
- HVAC
Project Lead - Telepower
Ventia Pty Limited —Arndell Park NSW
- Full-time
- Hybrid work
- Microsoft Office
- Supervising experience
- Electrical experience
Salesforce Solution Architect
Mav3rik —Sydney NSW
- Hybrid work
- Management
- Sales
- Salesforce
- Health insurance
- Annual leave
Product Marketing Manager
Jomablue Pty Ltd —Sydney NSW
- Full-time
- Hybrid work
- Sales
- Salesforce
- Research
Quick Apply
Technical Functional Lead - UKG / Payroll
Endeavour Group —Barangaroo NSW
- Full-time
- Hybrid work
- Management
- APIs
Quick Apply
Lead Mulesoft Developer
Mav3rik —Sydney NSW
- Contract
- Hybrid work
- Management
- Salesforce
- APIs
- Health insurance
- Annual leave
Quality Assurance Engineer
Tecala Group —Sydney NSW
- $80,000 - $85,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- AWS
- Health insurance
- Parental leave
Quick Apply
Endpoint Engineering Specialist
Datacom —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- Parental leave
- Employee discount
Quick Apply
Senior Full Stack Engineer - Hybrid
Sitemate —Sydney NSW
- $160,000 - $200,000 a year
- Full-time
- Hybrid work
- AWS
- Product management
- AI
- Annual leave
- Work from home
4d
Migration Delivery Senior Lead - Marketing Cloud/Revenue Cloud/Tableau
Salesforce —Sydney NSW
- Full-time
- Sales
- Salesforce
- No degree
Sr. Functional Consultant - D365 CE
Hitachi Solutions Asia Pacific —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- Sales
Quick Apply
Senior Product Designer (Expansion & Monetisation)
hipages Group —Sydney NSW
- Hybrid work
- Research
- AI
Quick Apply

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Change Manager

Ericsson -
Sydney NSW

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Job Details

Qualifications

Engineering
IT service management
Analysis skills
Machine learning
Release management
ITIL
Telecommunication
AI
Communication skills

Full Job Description

Join our Team

About this opportunity

Ericsson is introducing an exciting opportunity for a Change Manager. This pivotal role ensures a smooth and efficient approach to modifications across customer services, resources, telecom and IS/IT infrastructure, balancing the need for innovation with minimal disruption and driving the right processes and procedures to support customer satisfaction and service continuity.

In this role, you will act as the single point of contact for the customer, chair CAB calls, drive the Change Management process and ensure activities are compliant with agreed work level agreements and work instructions. You will support the ongoing evolution of the customer’s infrastructure and service portfolio while reducing outages, disruptions, rework, incidents and problems associated with change.

What you will do

Serve as the single point of contact for customers, chair CAB calls and drive the Change Management process.
Receive, analyse, prioritise and properly record Change Requests in the Change Management tool.
Ensure risk and impact assessments are performed, documented and supported by mandatory information, including pre/post‑check evidence, test results and CAB approvals.
Prepare documentation for CAB meetings, identify appropriate CAB members and chair CAB governance discussions.
Manage the Change Schedule in line with CAB definitions and communicate approved and planned changes to the customer and all relevant internal and external stakeholders.
Ensure rollback procedures are included in Change Requests, review and close completed or failed requests, and maintain CMDB updates following network changes.
Review outcomes and recommend process improvements, including continuous service and process improvement strategies to reduce incidents and problems associated with change.
Identify resistance and performance gaps, proposing and executing corrective actions where required.
Advocate for knowledge sharing within the team, provide training when required and support all stakeholders involved in the Change Management process.
Participate in the creation or update of Change Management process documentation and procedures.
Drive Change Management compliance across customers and support KPI fulfilment for the Change Management function.

You will bring

A degree in Engineering, preferably in Electronics, Computer Science, Telecommunications or an equivalent field.
Strong knowledge of the ITSM and ITIL frameworks, including ITIL‑aligned change management processes.
Experience with release management, release and change management, Change Advisory processes and Change Requests.
Understanding of Ericsson Operations Engine mode of operations and MS TOP.
Knowledge of corrective and preventive action, governance, risk and compliance, and technical documentation.
Strong telecommunications fundamentals, including mobile network architecture, network configuration and change management.
Experience with KPI analysis, KPI degradation, troubleshooting and performance improvement.
Strong analytical, problem‑solving and synthesis skills, with the ability to think strategically.
A customer‑oriented and business‑minded approach, with strong stakeholder management capability.
High accountability, integrity and the ability to work proactively under pressure.
Strong communication skills, including the ability to share knowledge, provide training and contribute to a learning culture.
Understanding of machine learning, artificial intelligence and cloud technologies.
A commitment to ethics, compliance, principles and values.

What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: Australia (AU) || Sydney

Apply Now

Refine Your Search

release manager jobs in parramatta, nsw

Change Manager

Product Manager

Scale Leader, APJC Prototyping and AI Customer Engineering (PACE)

Director of Engineering | Site Reliability Engineering

Senior Quality Engineer

ICT Systems Test Engineer

Director of Product, Platform & Identity

SAP Test Lead

Software Engineering Manager

Project Lead - Telepower

Salesforce Solution Architect

Product Marketing Manager

Technical Functional Lead - UKG / Payroll

Lead Mulesoft Developer

Quality Assurance Engineer

Endpoint Engineering Specialist

Senior Full Stack Engineer - Hybrid

Migration Delivery Senior Lead - Marketing Cloud/Revenue Cloud/Tableau

Sr. Functional Consultant - D365 CE

Senior Product Designer (Expansion & Monetisation)

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