In-Demand Helpdesk support Jobs in Australia

Junior IT Support Officer
Flower Power —Erskine Park NSW
- Full-time
- Azure
- Microsoft Office
- University
- Travel reimbursement
Quick Apply
5h
Customer Care Officer
ALFRESCO EMPORIUM —Brookvale NSW
- $75,000 - $85,000 a year
- Urgently hiring
- Communication skills
- Employee discount
Quick Apply
4h
Manager, Procurement, Clerk Grade 9/10 - Parliament of NSW - Sydney
Department of Parliamentary Services —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- No degree
- Communication skills
4d
Remote Mechanical Diagnostic Technician
Smart AVR —Nerang QLD
- Full-time
- Remote
- Office
- Analysis skills
- Computer skills
14d
National Alliance Program Manager
Logicalis —New South Wales
- Full-time
- Sales
- Communication skills
- Parental leave
- Employee assistance program
Security Officer - QLD TAFE Southbank
Downer Group —South Brisbane QLD
- Full-time
- Writing skills
- University
- Education
- Employee assistance program
11d
Handy Person
BGIS —Brisbane Airport QLD
- Overtime
- Customer service
- Senior Secondary Certificate of Education
- Plumbing
- Parental leave
- Referral program
11d
ICT Daily Operations Manager
Plenty Valley Christian College —Doreen VIC
- $90,000 - $110,000 a year
- Full-time
- Management
- Customer service
- Leadership
Quick Apply
7d
Solutions Engineer
Epic IT —North Perth WA
- Full-time
- Azure
- Writing skills
- Microsoft Office
- Work from home
Quick Apply
Cook
Amentum —Alice Springs NT
- Full-time
- Hospitality
- Bachelor's degree
- Business
Help Desk and Training Team Lead
ITW —Dandenong VIC
- Full-time
- Construction experience
- Manufacturing
- Communication skills
12d
Commercial Account Executive- Customer Growth
Klaviyo —Sydney NSW
- $110,000 a year
- AI
- Marketing
Quick Apply
11d
Lvl 2 Systems Engineer
Troppus IT & Management —Kewdale WA
- Urgently hiring
- Management
- Organisational skills
- Communication skills
SAP Consultants - Australia
Capgemini Sogeti —Sydney NSW
Services Support Officer | Full-time Temporary with a Possibility of Permanency
Justice and Community Safety —Canberra ACT
- $86,750 - $93,416 a year
- Temporary
6d
Service Management Platform Lead – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney
Department of Parliamentary Services —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Management
- No degree
- Analytics
1d
Facilities Manager
JLL —Sydney NSW
- Management
- Health insurance
- Parental leave
Project Analyst
Victorian Government —Bendigo VIC
- $44.03 an hour
- Full-time
6d
Senior Contracts & Governance Paralegal
Logicalis —Victoria
- $125,000 - $145,000 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Parental leave
- Employee assistance program
Regional Operations Director
JLL —Sydney NSW
- Engineering
- Bachelor's degree
- Business
- Health insurance
- Parental leave

I want to receive the latest job alert for helpdesk support in australia

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk support jobs near australia

SAP Consultant jobs in Sydney NSW

Account Executive jobs in Sydney NSW

Executive Support Officer jobs in Canberra ACT

Facilities Manager jobs in Sydney NSW

Transformation Manager jobs in Pakenham Vic

Manager jobs in Melbourne Vic

Care Manager jobs in Doncaster Vic

System Engineer jobs in Prestons Nsw

System Engineer jobs in Canberra Act

Entry Level ,civil Engineer jobs in Sydney Nsw

System Engineer jobs in Perth Wa

System Engineer jobs in Victoria

Customer Care Specialist jobs in Sydney Olympic Park Nsw

No Experience Required Aged Care jobs in Gosnells Wa

Customer Care Specialist jobs in Browns Plains Qld

Customer Care Specialist jobs in Sydney Nsw

Customer Care Specialist jobs in Mornington Vic

Customer Service jobs in Sydney Nsw

Urgent Care Paramedic jobs in New South Wales

Customer Service Consultant Aged Care jobs in Melbourne Vic

Junior IT Support Officer

Flower Power -
Erskine Park NSW

Quick Apply

Job Details

Full-time
5 hours ago

Benefits

Travel reimbursement

Qualifications

Azure
Microsoft Office
Driver Licence
IT support
POS
Communication skills
Intune
Time management
Help desk

Full Job Description

Flower Power is Australia's largest Garden & Landscape centre group with retail andwholesale operations throughout the Sydney metropolitan area. Our people arecommitted to delivering the best service to our customers!

Are you a young tech-savvy Junior seeking a rewarding opportunity to launch into an IT career in a fast-paced, high-performing retail organisation? Look no further! We are currently searching for a dedicated and passionate Junior IT Support Officer to join our diverse and innovative team as we go through our Digital Transformation Journey. As an integral member of our company, you'll have the chance to work in an environment where you will be educated on supporting our systems and broadening your technical skills whilst making a significant impact on our operations.

What we will need from you

Work 5 days from Sunday - Thursday
Work on Public Holidays (Time in Lieu in return)
Work from a Western Sydney Location Full-Time
Have your own car and valid Driver Licence ( business use will be reimbursed)
Travel between 10 Sydney stores as required.
Willingness to learn!

Role Responsibilities

Provide exceptional Level 1 - 3 support to staff, both remotely and onsite, ensuringadherence to service level agreements for various systems including POS, ERP,Telephony, Hardware, Software, Servers, Cloud Solutions, and Mobile Devices.
Offer day-to-day support for Microsoft server operating systems, MS Office 365,Active Directory (Azure/On-Prem), Intune, and Defender environments.
Conduct training sessions for store, wholesale departments, and head office staff onPOS and Head Office systems as needed.
Actively participate in key initiatives aimed at digital transformation, processautomation, and improving the user experience.
Implement and enforce IT security policies and procedures, contributing to securityrisk assessments, vulnerability assessments, and penetration testing.
Proactively identify potential issues, propose solutions to mitigate risks, and identifyopportunities for continuous improvement.
Monitor Information Security risks, ensuring adequate protection for Flower Power, including risks associated with third-party suppliers and outsourcing.
Collaborate with Flower Power IT staff, programmers, and other business personnelto efficiently provide support for IT platforms and applications.
Develop and maintain comprehensive technical documentation as required.
Demonstrate productivity and effective time management skills with minimalsupervision, utilising job tracking systems.
Provide after-hours IT support as part of the IT team's after-hours support roster.

About You

As Flower Powers preferred Candidate you will have:

Full Australian working rights
Currently studying IT at TAFE/University or have recently completed an ITTraineeship or have equivalent work experience.
The ability to handle multiple IT helpdesk and support enquiries both remotely andin person including but not limited to laptops, Points of Sale, PC's, printers,telephone systems, alarm systems and Network Infrastructure.
Strong technical aptitude and a genuine passion for technology.
A willingness to learn and go above and beyond to grow your technical skills.
Strong problem-solving and decision-making skills.
An ability to work independently and collaboratively as part of a team.
Flexibility to provide occasional after-hours support to address urgent outage issues.
Have outstanding communication skills and attention to detail whilst managing multiple demands.
Applicants with any knowledge of PowerShell, Windows Operating Systems, Microsoft 365 Suite, and Active Directory will be highly regarded.

Only suitable candidates will be contacted – Salary negotiable based on experience.

Flower Power Group is an equal opportunity employer.

We just don't grow plants - we grow our People!

Application Question(s):

Do you have experience using point of sale (POS) software?
Which of the following Microsoft Office products are you experienced with?

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

helpdesk support jobs in australia

Junior IT Support Officer

Customer Care Officer

Manager, Procurement, Clerk Grade 9/10 - Parliament of NSW - Sydney

Remote Mechanical Diagnostic Technician

National Alliance Program Manager

Security Officer - QLD TAFE Southbank

Handy Person

ICT Daily Operations Manager

Solutions Engineer

Cook

Help Desk and Training Team Lead

Commercial Account Executive- Customer Growth

Lvl 2 Systems Engineer

SAP Consultants - Australia

Services Support Officer | Full-time Temporary with a Possibility of Permanency

Service Management Platform Lead – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney

Facilities Manager

Project Analyst

Senior Contracts & Governance Paralegal

Regional Operations Director

I want to receive the latest job alert for helpdesk support in australia

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected