JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this job involves:
As a Facilities Manager at JLL, you'll take full ownership of managing and maintaining a diverse portfolio of owned properties and leased premises across the NSW/ACT region. This role places you at the heart of day-to-day operations, ensuring exceptional service delivery for our client while maintaining the highest standards of compliance and performance. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and you'll embody this through your proactive approach to facilities management. You'll oversee site budgets, accounting and finance functions, maintenance and operations, contract services, and procurement of materials, equipment, and supplies. Your portfolio will span approximately 90 retail sites and 2 major commercial/corporate properties, including prestigious corporate head offices. Based at the client's corporate office at Darling Park, Sydney, you'll be the trusted partner who ensures every facility operates seamlessly, every day. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, giving you the platform to make a meaningful impact across a significant and varied property portfolio.
What your day-to-day will look like:
Lead and inspire your facilities team, fostering a collaborative environment where everyone is empowered to deliver their best work
Partner closely with clients and stakeholders, building trusted relationships and ensuring their needs are met with professionalism and care
Oversee comprehensive site budgets, financial reporting, and analysis to ensure cost-effective operations and budget compliance
Manage vendor relationships and procurement processes, ensuring quality service delivery and value for money across all contracted services
Conduct regular site inspections across retail and commercial properties, identifying opportunities for improvement and ensuring operational excellence
Ensure strict compliance with occupational health and safety requirements, implementing proactive risk management strategies to protect all building occupants
Oversee critical building systems including CRAC units, chiller systems, fire protection, mechanical and electrical systems, and BMS platforms
Manage occupancy services and helpdesk operations, ensuring responsive and efficient support for all facility users
Monitor and interpret commercial contracts, ensuring all parties meet their obligations and service levels are maintained
Required qualifications:
Proven experience in facilities management, property management, or a related field with a track record of delivering best practice outcomes
Demonstrated people management skills with the ability to inspire, develop, and lead high-performing teams
Experience working in corporate environments, including direct dealings with executive-level stakeholders
Strong knowledge of local occupational health and safety requirements and compliance frameworks
Understanding of critical facilities operations and infrastructure management
Technical knowledge of building systems including CRAC, chillers, fire protection, mechanical and electrical systems, and BMS platforms
Proven ability to understand, interpret, and manage commercial contracts effectively
Strong budget management and financial analysis capabilities
Current and valid driver's license with willingness to travel, including interstate when required
Preferred qualifications:
Tertiary qualification in facilities management, property management, engineering, or related discipline
Experience managing mixed-use portfolios including both retail and commercial properties
Demonstrated experience managing large-scale corporate head office environments
Vendor management experience for specialized technical services
Certification in facilities management (e.g., FMA, IFMA) or project management
Advanced proficiency in CAFM (Computer-Aided Facilities Management) systems and financial management software
Benefits:
Great employee discounts off fitness, wellbeing & other renowned brands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ525708
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
