In-Demand Program analyst Jobs in Inala, Qld

Service Desk Analyst (QLD)
St Vincent's Health Australia —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Communication skills
- Employee assistance program
Junior Cyber Security Analyst
Bank of Queensland —Newstead QLD
- Full-time
- Management
- Parental leave
- Employee assistance program
2d
Business Analyst
Auto & General Holdings —Toowong QLD
- Management
- Communication skills
- Parental leave
- Gym membership
Quick Apply
1d
Systems Support - Systems Analyst - South Bank, QLD
Global Supply —South Bank QLD
- Full-time
- Customer service
- Communication skills
- Health insurance
- Parental leave
6h
Analyst, Logistics & Industrial
JLL —Brisbane QLD
- Sales
- Microsoft Office
- Finance
Principal Business Analyst
Queensland Government —Brisbane QLD
- Communication skills
14d
Change Delivery Manager
Auto & General Holdings —Toowong QLD
- Agile
- Parental leave
- Gym membership
Quick Apply
Product Owner - Product Division
Auto & General Holdings —Toowong QLD
- Agile
- Financial services
- Work from home
- Parental leave
Quick Apply
7h
Functional Analyst SAP
UnitingCare —Brisbane QLD
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Health insurance
- Parental leave
Project Risk Adviser
Queensland Rail —Brisbane QLD
- $135,199 a year
- Management
- Construction experience
- Communication skills
- Employee assistance program
10h
Product Owner - Project Portfolio Management
Queensland Government —Brisbane QLD
- Temporary
- Construction experience
- Manufacturing
- Communication skills
10d
Commercial Analyst - Supply Finance- South Bank, QLD
Finance, Procurement, Legal, Privacy, Property —South Bank QLD
- Full-time
- Microsoft Excel
- Communication skills
- Health insurance
- Parental leave
10d
AML Operations Analyst
Queensland Country Bank —Brisbane QLD
- Full-time
- Office experience
- Wellness program
- Health insurance
3d
Data Engineer
Vivanti Consulting —Brisbane QLD
- $90,000 - $130,000 a year
- Full-time
- Microsoft Word
- Azure
- Computer Science
- Employee assistance program
Quick Apply
1d
Senior Finance Systems Analyst
Thiess —Brisbane QLD
- Full-time
- Hybrid work
- ERP systems
- Communication skills
8d
Senior Test Analyst (D365 and Supplychain)
KJR —Brisbane QLD
- Azure
- DevOps
- ERP systems
11d
Axiomatics Analyst / Developer (Authorisation Platform)
Accenture —Brisbane QLD
- Full-time
- APIs
- On-the-job training
- Parental leave
Financial Viability Analyst
Equifax —Brisbane QLD
- Full-time
- Hybrid work
- Business
- Accounting
- Employee assistance program
5d
Junior Integration Developer- AU Citizen with Security Clearance
Accenture —Brisbane QLD
- Full-time
- Azure
- Analysis skills
- APIs
- On-the-job training
- Parental leave
Senior Market Analyst
CIMIC Group —Brisbane QLD
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
6d

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program analyst jobs near inala, qld

Service Desk Analyst (QLD)

St Vincent's Health Australia -
Brisbane QLD

Apply Now

Job Details

Full-time

Benefits

Employee assistance program
Salary packaging
Insurance services

Qualifications

ITIL Certification
Management
Telecommunication
Communication skills

Full Job Description

Job Description:

Respectfully - No Recruitment Agencies Please.

We draw on the talents of our people and collaborate with others who share our vision and values to continue the pioneering spirit of Mary Aikenhead and the Sisters of Charity. We are committed to providing compassionate and innovative care, enabling hope for those we serve.

We are actively sourcing an experienced Service Desk Analyst to join our Service Desk Teams within St Vincent’s. Reporting to the Service Desk Team Leader in your area, you will deliver prompt and effective resolution through the provision of first level technical phone and ticket support related to computer systems, software and hardware. With a true passion for customer service, you will be committed in providing high quality technical support across all areas of the organisation.

This is a Permanent Full-Time position based from our Group Head Office in Bown Hills. Hybrid work model in this role is encouraged.

Key responsibilities of the role:

Provide outstanding technical support to users - respond to incoming requests via phone and ticketing system in an efficient and effective manner
Diagnose and troubleshoot hardware, software, and network issues, and guide users through resolution steps
Liaise with vendors to escalate tickets where required, research solutions, and regularly review and update knowledge base articles
Assist and advise users on appropriate action and educate or coach where necessary
Install software on user’s device remotely and perform any basic administration tasks such as password resets, account creations etc.
Proactively track, manage, resolve and complete requests and incidents within agreed service levels and maintaining customer satisfaction
Manage tasks in service request queue, resolve or triage incidents and requests within appropriate timeframe
Create and administer various shared network resources, provide permissions to software, drives and accounts and other general administrative needs

Things that work for us:

Tertiary qualification with some experience in Information Technology or qualified by experience in this field
Excellent written and verbal communication skills as well as strong problem solving and troubleshooting skills and a keen eye for attention to detail
Strong technical proficiency in Windows operation systems, remote desktop services, networking, hardware, telecommunications, and internet service troubleshooting
Demonstrated knowledge of Microsoft Platform, O365 services, cloud systems and prior experience with remote management and ticket management tools
Knowledge or experience within the healthcare or similar large scale, complex environment
ITIL v4 Certification – desirable
Ability to deal with conflict resolution, as well as collaborate and support on multiple priorities simultaneously and seamlessly while maintaining attention to detail in a high pressure environment
Proven personal management skills; self-enforcing punctuality, attendance, presentation and administration in all aspects and duties of the role

Things that work for you:

Ability to visibly see your impact on the business and its service
Competitive salary packaging options
Discounted private health insurance
Employee Assistance Program for staff and their families
Access to the Fitness Passport (FP)

Why become part of St Vincent’s Health Australia? Because there is so much heart here. Everywhere you go. You’ll see and feel it across St Vincent’s. At St Vincent’s we value inclusivity and diversity and acknowledge the important of creating a work environment that is welcome, safe, fair and impartial and invite people from all backgrounds to join our caring St Vincent’s family – better and fairer care, always.

Reconciliation Action Plan As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit http://www.svha.org.au/about-us/reconciliation

This position is subject to Commonwealth and State government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements.

Interested? Apply today and please note - we will be progressing applications throughout the advertising period.

Closing Date:

29 June 2027 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

Apply Now

Refine Your Search

program analyst jobs in inala, qld

Service Desk Analyst (QLD)

Junior Cyber Security Analyst

Business Analyst

Systems Support - Systems Analyst - South Bank, QLD

Analyst, Logistics & Industrial

Principal Business Analyst

Change Delivery Manager

Product Owner - Product Division

Functional Analyst SAP

Project Risk Adviser

Product Owner - Project Portfolio Management

Commercial Analyst - Supply Finance- South Bank, QLD

AML Operations Analyst

Data Engineer

Senior Finance Systems Analyst

Senior Test Analyst (D365 and Supplychain)

Axiomatics Analyst / Developer (Authorisation Platform)

Financial Viability Analyst

Junior Integration Developer- AU Citizen with Security Clearance

Senior Market Analyst

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