In-Demand Desktop support Jobs in Parramatta, Nsw

ICT and Operations Support Officer
Lead College Pty Ltd —Parramatta NSW
- $80,000 - $100,000 a year
- Full-time
- Computer Science
- Master's degree
- Organisational skills
Quick Apply
12h
IT Support Engineer
Gardner Smith IT —Sydney NSW
- $40 - $50 an hour
- Part-time
- Microsoft Office
- In-person
Quick Apply
1d
Desktop Support Officer (Analyst)
NSW Health —Camperdown NSW
- $1,943.36 - $2,266.35 a week
- Temporary
- Management
- Microsoft Office
- Administrative experience
- Parental leave
- Employee assistance program
3d
Datacenter IT Technician Trainee (6 months), Data Centre Operations, Sydney
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- AWS
- Bachelor's degree
10d
IT Services Technician
MCH Corporate Services Pty Ltd —Sydney NSW
- $80,000 - $85,000 a year
- Full-time
- Azure
- Analysis skills
- SharePoint
Quick Apply
7d
IT Support/Helpdesk
Supaglu —Sydney Western Suburbs NSW
- Contract
- Customer service
- Organisational skills
- IT
10d
Service Desk Analyst
Fujitsu —Sydney NSW
- Weekend availability
- Software troubleshooting
- Customer service
- Communication skills
Service Desk Specialist - HOYTS
HOYTS —Sydney NSW
- Weekend availability
- Azure
- Microsoft Office
- POS
22h
Laptop Repair Technician - Need soldering
1Repairs —Chatswood NSW
- $30 - $40 an hour
- Part-time
- In-person
- Communication skills
Quick Apply
10d
Retail Sales Consultant – Bambu Lab Store (Chatswood)
3D BRO PTY LTD —Chatswood NSW
- $33 - $38 an hour
- Weekend availability
- Laboratory
- Sales
- Customer service
- Employee discount
- Professional development assistance
Quick Apply
5d
Service Desk Analyst
Avant —Sydney NSW
- Full-time
- Microsoft Access
- Customer service
- Communication skills
5d
End User Computing Analyst
NextSense —Macquarie Park NSW
- From $67,846 a year
- Contract
- Communication skills
- Annual leave
- Parental leave
IT Support Specialist - ANZ
Arthrex —Sydney NSW
- Computer science
- Management
- Customer service
- Health insurance
11d
RPA Developer & Support
KG Talent —Sydney NSW
- Full-time
- Hybrid work
- ERP systems
- SQL
- Scripting
Quick Apply
IT Operations Technician
Lifebyte Systems —Sydney NSW
- Full-time
- Management
- Computer Science
- Bachelor's degree
Quick Apply
Senior Desktop Support Analyst - 2 Year Fixed Term
Reserve Bank of Australia —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
3d
Systems and Infrastructure Administrator
Finity —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Customer service
- Administrative experience
10d
IT Operations Technician
TMGM —Sydney NSW
- Full-time
- Management
- Computer Science
- Bachelor's degree
Quick Apply
Global Markets IT Application Support Analyst (Temporary)
BNP Paribas —Sydney NSW
- Full-time
- Analysis skills
- Bachelor's degree
- Agile
Desktop Support Engineer
Brennan IT —Sydney NSW
- Full-time
- Microsoft Office
- Analysis skills
- IT

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ICT and Operations Support Officer

Lead College Pty Ltd -
Parramatta NSW

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year
12 hours ago

Qualifications

Computer Science
Master's degree
Organisational skills
LMS
Communication skills
Help desk
Information Technology

Full Job Description

Lead College is a Registered Training Organisation committed to delivering quality vocational education and training. We focus on compliance, innovation and student-centred learning while maintaining reliable technology systems that support our staff, trainers and students.

We are seeking a skilled and motivated ICT and Operations Support Officer to provide technical assistance, user guidance and operational ICT support across the College. The successful candidate will help maintain computer infrastructure, software applications, learning platforms and peripheral equipment while diagnosing and resolving technical issues.

Salary Range: $80,000 - $100,000 per annum

Role: Full time

Location: Parramatta NSW 2150

Key Responsibilities:

· Respond to staff and student enquiries regarding computer hardware, software, email, network access and system-related problems.

· Diagnose and resolve technical issues affecting desktops, laptops, printers, peripheral equipment and software applications.

· Determine hardware and software requirements and recommend suitable solutions.

· Install, configure, update and maintain approved software, operating systems and computer equipment.

· Create and manage user accounts, passwords, permissions and access to authorised systems.

· Provide technical support for the Student Management System, Learning Management System and other digital platforms.

· Guide and educate users on the effective and secure use of ICT systems, applications and equipment.

· Monitor ICT support requests, maintain service records and escalate complex technical issues when required.

· Assist with maintaining network connectivity, internet access, shared drives and communication systems.

· Coordinate the repair or replacement of faulty computer equipment and peripherals.

· Support data backup, cybersecurity, system access and information-protection procedures.

· Maintain ICT asset registers, software licence records and technical documentation.

· Assist with website and online platform maintenance where required.

· Liaise with external ICT service providers regarding technical faults, system upgrades and equipment procurement.

Skills & Qualifications:

· Master’s degree in information technology, Computer Science, Networking, Systems Administration or a related field.

· At least two years of relevant professional experience in ICT customer support, help desk support or a similar technical role.

· Sound knowledge of computer hardware, software applications, operating systems, networks and peripheral equipment.

· Experience diagnosing and resolving hardware, software, user-access and connectivity issues.

· Familiarity with Microsoft 365, user-account administration, learning platforms and help desk systems.

· Strong technical troubleshooting, communication and organisational skills.

· Ability to explain technical information clearly to non-technical users.

· Ability to manage multiple support requests and maintain accurate ICT records.

· Experience within an education provider or RTO will be highly regarded.

Australian citizens/permanent residents preferred. Only shortlisted candidates will be contacted.

Pay: $80,000.00 – $100,000.00 per year

Application Question(s):

1. Do you have the right to work in Australia?

2. Do you have 2 year of relevant experience in ICT customer support, help desk support or a similar technical role?

Work Location: In person

Quick Apply

Refine Your Search

desktop support jobs in parramatta, nsw

ICT and Operations Support Officer

IT Support Engineer

Desktop Support Officer (Analyst)

Datacenter IT Technician Trainee (6 months), Data Centre Operations, Sydney

IT Services Technician

IT Support/Helpdesk

Service Desk Analyst

Service Desk Specialist - HOYTS

Laptop Repair Technician - Need soldering

Retail Sales Consultant – Bambu Lab Store (Chatswood)

Service Desk Analyst

End User Computing Analyst

IT Support Specialist - ANZ

RPA Developer & Support

IT Operations Technician

Senior Desktop Support Analyst - 2 Year Fixed Term

Systems and Infrastructure Administrator

IT Operations Technician

Global Markets IT Application Support Analyst (Temporary)

Desktop Support Engineer

I want to receive the latest job alert for desktop support in parramatta, nsw

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