In-Demand Program administrator Jobs in Campbellfield, Vic

Quality Assurance Specialist - Victorian Workers Compensation
Gallagher Bassett —Melbourne VIC
- Organisational skills
- Communication skills
- Time management
3d
RSA Support Specialist
Defence Bank —Melbourne VIC
- Full-time
- Administrative experience
- Organisational skills
- Financial services
Quick Apply
5h
Contracts Administrator
Hickory —Southbank VIC
- Engineering
- Bachelor's degree
- Construction experience
- Parental leave
- Employee assistance program
Warranty Clerk
Autoleague —Essendon Fields VIC
- Full-time
- Administrative experience
- Communication skills
- Time management
- Employee assistance program
Quick Apply
SHEQ Administrator
CPB Contractors —Melbourne VIC
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
ELK Administrator
Accenture —Melbourne VIC
- Full-time
- Parental leave
5d
Junior Practice Administrator
Wotton Kearney —Melbourne VIC
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
- Parental leave
- Employee assistance program
APAC Contracts Leader
GE Vernova —Melbourne VIC
- Full-time
- Engineering
- English
- Bachelor's degree
5d
Claims Delivery Enablement Specialist Hybrid
Hostplus —Melbourne VIC
- Full-time
- Management
- Administrative experience
- Communication skills
- Wellness program
- Parental leave
Senior Personal Assistant - Orthopaedic Services
St Vincent's Health Australia —Melbourne VIC
- $74,448.40 - $82,305.60 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Senior Project Manager
Beca —Melbourne VIC
- Full-time
- Administrative experience
- Leadership
- Communication skills
- Parental leave
5d
Delivery Practice Analyst (Jira Admin)
Australia Post —Richmond VIC
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- Agile
- Work from home
3d
Contracts Administrator
CPB Contractors —Melbourne VIC
- Full-time
- Administrative experience
- Construction experience
- Budgeting
Contract Administrator - Vaughan Constructions
Ahrens Pty Ltd —Port Melbourne VIC
- Administrative experience
- Organisational skills
- Construction experience
- Health insurance
- Parental leave
Facade Administrator
Hickory —Southbank VIC
- Office
- Administrative experience
- Analysis skills
- Parental leave
- Employee assistance program
4d
Project Manager
Austin Health —Heidelberg VIC
- Full-time
- Construction experience
- Communication skills
- Negotiation
- Health insurance
7d
Senior Systems Administrator
NTT —Melbourne VIC
- Contract
- Administrative experience
Quick Apply
10d
SENIOR DIRECTOR, COMMUNICATIONS, MARKETING, MEMBER & STAKEHOLDER ENGAGEMENT
SHK Asia Pacific —Melbourne VIC
- CRM software
- Marketing
14d
Head of Omnichannel Transformation
Link Group —Docklands VIC
- CRM software
- Analysis skills
- Financial services
- Parental leave
- Employee assistance program
Lease Administrator
CBRE —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Parental leave
13d

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Quality Assurance Specialist - Victorian Workers Compensation

Gallagher Bassett -
Melbourne VIC

Apply Now

Job Details

3 days ago

Qualifications

Organisational skills
Communication skills
Time management

Full Job Description

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

About us

Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co.

Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way – values lived daily by our people.

In addition to flexible working options, we also offer supportive learning and career pathways and provide ongoing access to training and career development. We invest in our people through strong succession planning and have a number of mentoring and training programs available.

The Opportunity

There are some great things happening at GB and, we want YOU to be a part of it all!

We are excited to be offering a new vacancy within our National Legal, Risk, Audit and Compliance function, for an experienced candidate to join, and partner with claims teams to undertake quality assurance and promote best practice across the Victorian Workers Compensation business. This function aims to support the delivery of strategic objectives and meet the obligations of all relevant industry regulators and licensing/claim management regimes. The Operational Risk – Personal Injury stream is a component of the broader team and is responsible for all audit and assurance activity, as well as the management of operational risks relating to our national personal injury business.

Contributing to the performance uplift and risk culture of the function, this role provides a unique opportunity to support our business to meet contractual obligations related to audit and assurance activities and support the uplift of performance including the completion of Health Checks through:

How you'll make an impact

Complete audits and Health Checks within the required timeframes and providing insights to Operations to assist in uplifting performance;
Share management of the compliance inbox, including coordination and communication with WorkSafe on upcoming audits;
Coordinate responses from Operations to address potential non-compliance/audit fails identified by WorkSafe through audit/health check activity within the required timeframes and using WorkSafe systems;
Summarise and disseminate audit and health check results to Operations, ensuring that insights are meaningful to assist with improvement activities;
Lead close out meetings where required, guiding Operations in the development of remediation plans and tracking completion of actions to improve audit outcomes;
Deliver audit and assurance results with Senior Leaders, Branch and Team Managers to promote continuous improvement;
Provide training, as part of the Case Management school, alongside the Quality Assurance Team, in relation to the Quality Assurance program of work and attend Team Toolboxes as Subject Matter Expert;
Assist with the completion of regular reporting including quarterly reporting to WorkSafe;
Contribute to relevant performance meetings at both a Quality Assurance team and Operations level to understand issues within the broader business and the importance of audit and health check activity;
Foster open, transparent and trusting relationships with our internal and external clients.

About you

Extensive experience in the workers compensation claims management space, with strong legislative and procedural knowledge;
Understanding of best practice claims management;
Exceptional time management and organisational skills;
Effective coaching ability;
Highly developed communication skills, with the ability to engage and influence at all levels of organisation;
A strategic mindset and approach to work;
A strong sense of team and collaboration.

To be considered for this opportunity you must have right to live and work in Australia when applying.

Unsolicited agency applicants will not be considered for this position.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Apply Now

Refine Your Search

program administrator jobs in campbellfield, vic

Quality Assurance Specialist - Victorian Workers Compensation

RSA Support Specialist

Contracts Administrator

Warranty Clerk

SHEQ Administrator

ELK Administrator

Junior Practice Administrator

APAC Contracts Leader

Claims Delivery Enablement Specialist Hybrid

Senior Personal Assistant - Orthopaedic Services

Senior Project Manager

Delivery Practice Analyst (Jira Admin)

Contracts Administrator

Contract Administrator - Vaughan Constructions

Facade Administrator

Project Manager

Senior Systems Administrator

SENIOR DIRECTOR, COMMUNICATIONS, MARKETING, MEMBER & STAKEHOLDER ENGAGEMENT

Head of Omnichannel Transformation

Lease Administrator

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