In-Demand Customer excellence representative Jobs in Parramatta, Nsw

Customer Service Representative
Valvoline Global Operations —Baulkham Hills NSW
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance program
Quick Apply
12d
APAC Business Development Representative (BDR) Manager
Fivetran Data Australia Pty Ltd. —Sydney NSW
- $72,000 - $90,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
Quick Apply
Business Development Representative
Legora —Sydney NSW
- Full-time
- Sales
- Salesforce
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Medical Sales Representative - Primary Care (GP)
Bayer —Pymble NSW
- Full-time
- CRM software
- Sales
- Marketing
13d
Business Development Representative
Intercom —Sydney NSW
- Hybrid work
- Sales
- Salesforce
- Bachelor's degree
- Health insurance
- Annual leave
2d
Demand Generation Sales Leader, Growth team
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- CRM software
- Management
- Sales
12d
Head of Sales, Extremities & Trauma, Australia
Arthrex —Sydney NSW
- Management
- Sales
- Bachelor's degree
Director - Novated Leasing & Salary Packaging
FleetPartners —Sydney NSW
- Hybrid work
- Sales
- Leadership
- Annual leave
- Parental leave
Quick Apply
9d
Senior Business Development Representative
ShipBob, Inc. —Sydney NSW
- Full-time
- Sales
- Research
- Business development
Quick Apply
Head of Sales, Total Shoulder Arthroplasty, Australia
Arthrex —Sydney NSW
- Sales
- Bachelor's degree
- Business
Senior People Generalist / HR Manager
Xpansiv —Sydney NSW
- $135,000 - $150,000 a year
- Full-time
- Human resources
Fashion Advisor
Chanel —Chatswood NSW
- Full-time
- Sales
- Customer service
- Communication skills
- Parental leave
9d
Building Analytics Engineer
Johnson Controls —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Supervising experience
6d
Quality Control Manager - Electronics Manufacturing
Advanced Navigation —Sydney NSW
- Bachelor's degree
- Software development
- Manufacturing
Senior Cost Accountant
Anduril Industries —Sydney NSW
- Full-time
- ERP systems
- Finance
- Bachelor's degree
Quick Apply
Senior Pharmacovigilance Specialist
AbbVie —Sydney NSW
- Full-time
- Hybrid work
- English
- Communication skills
2d
Senior Director, Marketing APAC
Hourglass Cosmetics —Sydney NSW
- Leadership
- Communication skills
- Marketing
Quick Apply
Shift Technician
CBRE —Sydney NSW
- 12 hour shift
Licensed Roof Plumber/Metal Roofer
On Top Roofing Solutions Pty Ltd —Sydney NSW
- Up to $120,000 a year
- Full-time
- Supervising experience
- Plumbing
- In-person
Quick Apply
11d
Customer Service Representative
Innovation Collective Pty Ltd —Silverwater NSW
- $30.00 - $33.71 an hour
- Part-time
- Customer service
- Warehouse
- Organisational skills
- Employee discount
Quick Apply

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Customer Service Representative

Valvoline Global Operations -
Baulkham Hills NSW

Quick Apply

Job Details

12 days ago

Benefits

Employee assistance program

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Communication skills

Full Job Description

Why Valvoline Global Operations?

At Valvoline Global Operations, we’re proud to be The Original Motor Oil, but we’ve never rested on being first. Founded in 1866, we introduced the world’s first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate of Aramco, one of the world’s largest integrated energy and chemicals companies, we are driven by innovation and committed to creating sustainable solutions for a better future.

With a global presence, we develop future-ready products and provide best-in-class services for our partners around the world. For us, originality isn’t just about where we began; it’s about where we’re headed and how we’ll lead the way. We are originality in motion.

Our corporate values—Care, Integrity, Passion, Unity, and Excellence—are at the heart of everything we do. These values define how we operate, how we treat one another, and how we engage with our partners, customers, and the communities we serve. At Valvoline Global, we are united in our commitment to:

Treating everyone with care.
Acting with unwavering integrity.
Striving for excellence in all endeavors.
Delivering on our commitments with passion.
Collaborating as one unified team.

When you join Valvoline Global, you’ll become part of a culture that celebrates creativity, innovation, and excellence. Together, we’re shaping the future of automotive and industrial solutions.

Job Purpose

We have a fantastic opportunity for a Customer Service Representative to join our team in Baulkham Hills.

In this role you will ensure that you perform your duties in an efficient and timely manner. This includes answering phone calls and emails, processing orders and transactions, responding to customer questions and complaints, resolving issues, and answering questions about Valvoline products or services.

How You Make An Impact (Job Accountabilities)

Answering inbound phone calls and providing phone support for the business including providing price and availability of stock to customers
Providing first resolution customer service to Valvoline’s customers
Retrieving PO’s and uploading invoices to customer portals as required
Responding to email orders and enquiries from customers in a timely manner
Offering current promotions to customers to increase product range
Processing sales accurately and liaising with branch customer service, warehouses, accounts team, sales team, and technical teams
Assisting customers to determine the ETA of orders and delivery
Processing distributor and normal credits in a timely manner
Price variation request (PVR) processing for the company, override orders and second approval for pricing daily
Data entry for stock take count sheets and variance updates

What You Bring to the Role

Minimum 2 years of customer service experience
Great communication and organisation skills

Competencies Desired

A proactive and positive attitude with the ability to use initiative
High attention to detail and ability to complete multiple tasks simultaneously
The ability to quickly reach an understanding of customers’ requirements and provide a solution accordingly
Previous phone-based customer service experience will be highly regarded
Ability to function constructively within a team environment
A strong work ethic with a dedicated sense of achievement
The ability to be computer savvy, including proficiency in Microsoft Office applications, particularly Word and Excel

Benefits Of Joining The Valvoline Team

Competitive Remuneration Package: Generous base salary + 12% super + bonus incentive program & 20% annual leave loading
Wellbeing: 2 paid wellness days per year & access to our Employee Assistance Program
Recognition Programs: Annual ANZ Award Ceremony & Hands on Expertise Awards quarterly
Endless Opportunities: Global career opportunities, ongoing training & development & access to LinkedIn Learning

Additional Information

Applicants should submit a current resume and cover letter
The successful candidate must complete a pre-employment background/criminal history checks for any items which may be relevant to the duties of the role
Applicants must be authorised to work in Australia, and must live in the geographical location of the position

Valvoline Global is an equal opportunity employer. We are dedicated to fostering an environment where every individual feels valued, respected, and empowered to contribute their unique perspectives and skills. We strictly prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other legally protected characteristic.

We are committed to ensuring accessibility throughout our recruitment process. If you require a reasonable accommodation to participate in any stage of the recruitment or selection process, please contact us at:.

Email: [email protected]

This contact information is solely for accommodation requests. For inquiries about application status, please use the appropriate channels listed in your application materials.

Are You Ready to Make an Impact?

At Valvoline Global, we’re looking for passionate and talented individuals to join our journey of innovation and excellence. Are you ready to shape the future with us? Apply today.

Requisition ID: 2521

Quick Apply

Refine Your Search

customer excellence representative jobs in parramatta, nsw

Customer Service Representative

APAC Business Development Representative (BDR) Manager

Business Development Representative

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Business Development Representative

Demand Generation Sales Leader, Growth team

Head of Sales, Extremities & Trauma, Australia

Director - Novated Leasing & Salary Packaging

Senior Business Development Representative

Head of Sales, Total Shoulder Arthroplasty, Australia

Senior People Generalist / HR Manager

Fashion Advisor

Building Analytics Engineer

Quality Control Manager - Electronics Manufacturing

Senior Cost Accountant

Senior Pharmacovigilance Specialist

Senior Director, Marketing APAC

Shift Technician

Licensed Roof Plumber/Metal Roofer

Customer Service Representative

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