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Business Manager

Ventia Pty Limited -
Southbank VIC

Apply Now

Job Details

Permanent | Full-time | Contract
11 days ago

Qualifications

Customer service
Logistics
Communication skills

Full Job Description

reqId: 167761

Category: Professional Services

Location: Melbourne, Victoria, 3006

Permanent

About the role

With the recent award of the Defence Clothing Stores (DCS) contract, we are excited to have an open opportunity for a Business Manager to manage the Business Support stream of services inclusive of HR, ICT, commercial, finance, training and quality.

Ventia is fully accountable for delivering end‑to‑end clothing capability for Defence which includes clothing design, supply, warehousing, distribution, and store services across Australia.

This role is a Permanent Full-Time position offering hybrid working based Victoria, although we are open to applications from other states.

Other responsibilities include:

Contract and operational compliance
Consistency in service delivery across all sites reflecting the national approach
Application and monitoring of Ventia and Defence policy and procedure to ensure contractual compliance
Promote and role model a customer centric culture that is responsive and proactive in its approach to customer service
Analyse performance and recommend improvement strategies
Point of escalation for issue resolution
Drive a culture of delivering customer service and positive experience
Positively contribute to a diverse, inclusive and fair work environment, free from discrimination, bullying and harassment.
Carry out all work activities upholding compliance, quality and improvement

About you

To be successful in your application, you will have qualifications the areas of supply chain management, logistics, project management accompanied with experience working within a logistics environment.

You will also possess:

Experience working in a similar role, ideally in a large complex environment
Ability to access and operate mandated Defence systems including PIMS and MILIS (Military Integration Logistic Information System)
Required to liaise with clients/staff and respond to specific deadlines
Excellent communication and problem-solving skills

In this contract, you will be required to obtain and a Defence Security Clearance and be an Australian Citizen.

About Ventia
As a leading services provider, we maintain, operate, and manage the essential infrastructure that makes modern life possible across Australia and New Zealand. With more than 35,000 employees and subcontractors across 400 sites, joining Ventia means becoming part of a team that values its people, supports career growth, and helps everyone go further towards their full potential.

Our commitment to Fairness, Inclusion and Respect shapes how we lead, collaborate, hire and support one another. We welcome applications from people of all ages, abilities and backgrounds, including Aboriginal and Torres Strait Islander peoples, and people of all genders, identities, sexual orientations, beliefs and caring responsibilities. We are dedicated to providing an accessible recruitment process and encourage you to request adjustments at any stage.

How to apply
Click the Apply Now button to start the journey to find your further with Ventia.

Position Reference Number: 167761

Apply Now

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