In-Demand Program administrator Jobs in Cheltenham, Vic

Member Services Officer
Hostplus —Melbourne VIC
- Full-time
- Customer service
- Administrative experience
- Financial services
- Wellness program
- Parental leave
Administration Lead
The Royal Children's Hospital —Parkville VIC
- $87,003.80 - $96,181.28 a year
- Full-time
- Administrative experience
- EMR systems
3d
Order Management Administrator
Wesco —Melbourne VIC
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance program
Administration Co-Ordinator
Aeralife —Northcote VIC
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
- Employee discount
6d
Compliance Administrator - Facilities and Infrastructure
Peninsula Health —Frankston VIC
- Weekend availability
- Microsoft Office
- Administrative experience
- Analysis skills
- Employee assistance program
10d
HR Administrator
Clarity Health Care —Fitzroy VIC
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
13d
Injurynet Program Administrator
AKG Australia —Southbank VIC
- Temporary
- Administrative experience
- Communication skills
Contracts Administrator
ADCO Constructions —Melbourne VIC
- Construction experience
- Negotiation
- Employee assistance program
Delivery Practice Analyst (Jira Admin)
Australia Post —Richmond VIC
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- Agile
- Work from home
2d
Elective Surgery Administration Officer
Monash Health —Clayton VIC
- Part-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Employee assistance program
11d
Customer Support Officer
Compass Education —Hawthorn VIC
- Full-time
- Hybrid work
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
9d
CRN - Mobility Administrator
Grace Removals —Mount Waverley VIC
- Full-time
- Microsoft Excel
- Administrative experience
- Organisational skills
- Employee assistance program
Management Assistant
Glen Eira City Council —Caulfield VIC
- $42.69 an hour
- Part-time
- Microsoft Excel
- Management
- Customer service
3d
Senior Contracts Administrator
CPB Contractors —Melbourne VIC
- Full-time
- Administrative experience
- Budgeting
- Construction Management
Contracts Administrator
Hickory —Southbank VIC
- Engineering
- Bachelor's degree
- Construction experience
- Parental leave
- Employee assistance program
Director of Engineering
Synch Solutions Pty Ltd —Melbourne VIC
- $150,000 - $180,000 a year
- Full-time
- CRM software
- Management
- PMP
Quick Apply
10d
Senior Systems Administrator
NTT —Melbourne VIC
- Contract
- Administrative experience
Quick Apply
9d
Commercial and Contracts Administrator
City FM Australia —Mulgrave VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Finance
- Business
- Work from home
Quick Apply
Branch Administrator - Mulgrave
Crown Equipment —Mulgrave VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
- Health insurance
- Employee assistance program
Quick Apply
Facade Administrator
Hickory —Southbank VIC
- Office
- Administrative experience
- Analysis skills
- Parental leave
- Employee assistance program
3d

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Member Services Officer

Hostplus -
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

Wellness program
Complimentary flu shots
Parental leave
Employee assistance program

Qualifications

Financial planning
Customer service
Administrative experience
Financial services
Communication skills

Full Job Description

LocationMelbourne VIC, Australia

Work TypeFull time

Positions2 Positions

Published At:20 days ago

Category: ServicePlus Centre, Member Service Officer

As a Member Services Officer, you will be the face of Hostplus and a trusted first point of contact for our members. Working within our ServicePlus Centre network, you will deliver exceptional service and support across a broad range of enquiries including superannuation, insurance, retirement and account-related matters.

Through face-to-face, phone and digital interactions, you will help members navigate important financial decisions, support them through key life events and deliver outcomes that make a genuine difference. You will also contribute to the ongoing success of the ServicePlus Centre by maintaining high service standards, building strong member relationships and identifying opportunities to enhance the member experience.

This role is an excellent opportunity for someone looking to establish a long-term career within the superannuation and financial services industry. You'll receive ongoing training, exposure to a wide range of member needs and the opportunity to develop specialist knowledge while being part of a growing national team.

How will you make an impact?

Do you want a career where the work you do every day helps Australians retire with confidence?

As a Member Services Officer, you'll play an important role in delivering the outstanding service and support that Hostplus is known for. Every interaction is an opportunity to build trust, provide guidance and help members make informed decisions about their superannuation journey. By supporting members through key life events, navigating complex processes and delivering exceptional service, you'll contribute directly to positive member outcomes and help bring the Hostplus brand to life.

The opportunity

This is an exciting opportunity to join our growing ServicePlus Centre network and build a rewarding career within the superannuation industry.

As a Member Services Officer, you will:

Support members across a wide range of enquiries including superannuation, insurance, retirement and account transactions.
Deliver exceptional service through face-to-face, phone and digital interactions.
Assist members to navigate complex processes, providing clear information and support throughout their journey.
Work closely with a collaborative national team focused on member outcomes and service excellence.
Develop specialist industry knowledge and gain exposure to broader areas of the fund.

Whether you're already working within financial services or looking to transition into industry superannuation, this role provides an excellent platform for growth and development within Hostplus.

About you

We're looking for someone who genuinely enjoys helping people and delivering exceptional customer experiences.

You will bring:

Administrative or support experience in superannuation, financial planning or a similar field will be highly regarded but is not essential.
Outstanding communication and interpersonal skills.
A strong customer service mindset and ability to build rapport with a diverse range of people.
Curiosity, learning agility and the ability to quickly understand new concepts and processes.
Strong attention to detail and the ability to manage competing priorities.
A proactive and team-oriented approach to work.
Resilient, adaptable, and comfortable working in a fast-paced customer-focused environment.
Given the collaborative nature of the role, the successful candidate will be required to work onsite five days per week.

Experience in superannuation, insurance or financial services will be highly regarded but is not essential. We would also love to hear from candidates with experience as a Client Service Officer (CSO), Advice Administrator, Practice Support Officer or similar customer-focused roles who are looking to take the next step in their career.

Most importantly, we're looking for individuals with the right attitude, a willingness to learn and a passion for making a difference for our members.

What can we offer you?

Our employees are passionate about what we do and are proud to be part of an organisation which helps everyday Australians achieve a brighter future. We value diversity of thought and have an open and flexible workplace. Some industry leading benefits we offer include:

We contribute 3% more to your super on top of the standard employer amount
Dedicated per person development budget to support your growth
Additional paid leave over Christmas and New Year
Additional 5 days paid “flex leave”, so that you can take time out when you need it
20 weeks paid parental leave
Total Wellness Program, including benefits such as free flu shots, comprehensive EAP support, access to medical experts and wellness related events throughout the year
Community service leave
Salary continuance insurance
Access to long service leave at 5 years
Access to subsidised financial advice

Just to name a few!

About us

At Hostplus, we passionately provide around 1.9 million members with the best possible service; constantly looking for new ways to deliver better value while helping members get the most out of their super. We are inspired to help our members achieve greater security for their future and ensure they retire with dignity.

Your role at Hostplus will make a difference, whether you're in marketing, financial advice, operations or any of our other divisions - you'll be contributing to ensuring our members retire with the best possible outcomes, and what better feeling is there than knowing your role helps someone to retire with dignity and security?

Our commitment to diversity and inclusion

We are dedicated to creating an inclusive workplace where everyone feels valued and appreciated for being their authentic selves. We celebrate diversity and believe that different backgrounds and experiences enrich our relationships and bring meaningful benefits to our people, our members, and the communities we serve.

We welcome applications from everyone and if you require any adjustments made during the recruitment process, we encourage you to reach out to us at [email protected] and to let us know how we can support.

How do I apply?

If you are interested in this opportunity, please follow the prompts to make an application.

We have a responsibility to act in the best interests of our members. As part of this, all employment offers are subject to the successful completion of pre-employment screening requirements. These include, but are not limited to, a National Police Check, Bankruptcy and Insolvency Check, and verification of qualifications and professional credentials.

Applicants must also have current and unrestricted work rights in Australia, as sponsorship is not available for this role.

Published on 03 Aug 2026, 9:42 PM

Apply Now

Refine Your Search

program administrator jobs in cheltenham, vic

Member Services Officer

Administration Lead

Order Management Administrator

Administration Co-Ordinator

Compliance Administrator - Facilities and Infrastructure

HR Administrator

Injurynet Program Administrator

Contracts Administrator

Delivery Practice Analyst (Jira Admin)

Elective Surgery Administration Officer

Customer Support Officer

CRN - Mobility Administrator

Management Assistant

Senior Contracts Administrator

Contracts Administrator

Director of Engineering

Senior Systems Administrator

Commercial and Contracts Administrator

Branch Administrator - Mulgrave

Facade Administrator

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