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Regional WA Coordinator

Australia Post -
Perth WA

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Job Details

Permanent | Part-time
$33.80 an hour
1 day ago

Benefits

Uniform provided
On-site parking

Qualifications

Customer service
Salesforce
Communication skills

Full Job Description

General information

Name

Regional WA Coordinator

Site / Location

Perth Road Facility

Ref #

12385366

Entity

Star Track Express PL

Opening Date

15-Jul-2026

Suburb

Perth Airport

State

Western Australia

Work Type

Permanent Part Time

Weekly Hours

Description & Requirements

Being in a business support role at Australia Post means helping our people deliver for every Australian. Just like our Posties, you’re still the people behind every parcel. Whatever your team or role, you’re helping grow our people, grow our business and making a lasting impact on the Australian community. You’ll find a culture of connection in our great people and the flexibility to balance work with life outside of it.

About the opportunity

Our StarTrack Facility based at Perth Airport is looking for an enthusiastic and organised Regional WA Coordinator to support our Regional Agent network and help deliver exceptional service outcomes across the country.

In this role, you'll provide administrative and operational support to approximately 160 Regional Agents, ensuring the accurate processing of Proof of Delivery (POD) documentation, invoice administration, Salesforce enquiry management and operational reporting. Your contribution will help drive service excellence, compliance and operational efficiency while supporting our commitment to customers and communities.

You'll also

Support the Regional Agent network with daily administration
Maintain POD records and operational reporting
Resolve Salesforce enquiries promptly and accurately
Process invoices and maintain operational data
Build strong relationships with key stakeholders
Manage customer collection enquiries and communications
Produce operational reports and insights
Support safety, compliance and business standards
Drive continuous improvement initiatives

What's in it for you?

Be part of a trusted Australian brand that connects communities every day
Work within a collaborative and supportive team environment
Enjoy a varied role where no two days are the same
Develop your operational, customer service and stakeholder management skills
Join an organisation that prioritises safety, wellbeing, inclusion and continuous improvement
Enjoy PostPerks offering discounts and cash back offers on hundreds of goods and services
Onsite parking, uniform provided, weekly pay - current pay rate is $33.80 per hour plus 12% super and overtime rates apply on approved overtime.

About you

You'll be a proactive and customer-focused professional with:

Excellent organisational and time management abilities
Strong attention to detail and a commitment to accuracy
Effective communication and interpersonal skills
The ability to work independently while contributing positively to a team

Most importantly, you'll be reliable, professional and committed to delivering great service while supporting a safe, compliant and positive workplace culture.

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected] or on 03 8737 9415.

Apply Now

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