Being in a business support role at Australia Post means helping our people deliver for every Australian. Just like our Posties, you’re still the people behind every parcel. Whatever your team or role, you’re helping grow our people, grow our business and making a lasting impact on the Australian community. You’ll find a culture of connection in our great people and the flexibility to balance work with life outside of it.
About the opportunity
Join a highly visible strategic role where you'll help shape the future direction of Freight Services through data-led insights, commercial analysis and strategic recommendations. Working across a broad range of stakeholders, you'll influence enterprise decision-making, identify growth opportunities and translate market trends into actionable strategies within Australia's rapidly evolving retail, eCommerce and logistics landscape.
Play a key role in developing executive-ready insights and business cases that support critical business initiatives. You'll combine analytical expertise with commercial acumen to evaluate opportunities, inform investment decisions and drive collaboration across teams to deliver meaningful business outcomes.
You'll also:
- Lead strategic analysis to support enterprise priorities and long-term growth.
- Develop compelling business cases, strategic papers and executive presentations that influence decision-making.
- Conduct market, competitor and commercial analysis, including forecasting, modelling and performance reporting.
- Facilitate strategic workshops and stakeholder discussions to align priorities and shape future initiatives.
- Build strong partnerships across the business, providing trusted advice and thought leadership on industry trends and market opportunities.
About you
You're a commercially minded strategic thinker who enjoys solving complex business challenges and turning data and market insights into clear, actionable recommendations. You build trusted relationships with stakeholders at all levels, influence decision-making through compelling storytelling and bring a collaborative, customer-focused approach.
You'll also need
- Significant experience in strategy, management consulting, supply chain, logistics, retail or eCommerce environments.
- Demonstrated success developing and delivering business, product or commercial strategies that drive measurable outcomes.
- Strong analytical and quantitative modelling capabilities, with the ability to evaluate opportunities and develop evidence-based recommendations.
- Proven experience preparing executive-level presentations, strategic papers and business cases, with the ability to influence senior leaders and C-suite stakeholders.
- Deep understanding of logistics, freight, retail and eCommerce markets, including market trends, competitor analysis and commercial drivers.
- Exceptional stakeholder engagement skills, with experience leading cross-functional initiatives and facilitating strategic workshops across complex organisations.
What else is in it for you?
- Bring your whole self to work every day and be met by a welcoming bunch of people who respect and support you
- Flexible and hybrid working arrangements, like the opportunity to work from home two days per week
- Opportunities for growth and development through formal programs or mentorship
Exclusive team member discounts and offers for more cash in your pocket, evolving policies for flexible working, leave types and access to health and wellbeing resources
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All walks, one route
It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.
We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected] or on 03 8737 9415.
