Being in a business role at Australia Post means helping our people deliver for every Australian. Just like our Posties, you’re still the people behind every parcel. Whatever your team or role, you’re helping grow our people, grow our business and making a lasting impact on the Australian community. You’ll find a culture of connection in our great people and the flexibility to balance work with life outside of it.
About the opportunity
Join Australia Post’s Freight Services team in a pivotal role that helps shape the future of Parcel Products. As a Product Venture Lead, you'll identify and accelerate new product and service opportunities that improve customer outcomes, drive commercial value, and support Australia Post’s strategic priorities. Working across a wide range of stakeholders including from partnering entities, you'll take ideas from discovery through to launch, influencing meaningful change across one of Australia's most trusted organisations.
You’ll also
- Identify and develop new product and service opportunities aligned to customer needs and business strategy.
- Lead venture initiatives from discovery and validation through to MVP delivery and launch.
- Build business cases, investment proposals and commercial recommendations to support decision-making.
- Use customer insights, data and experimentation to shape product direction and improve outcomes.
- Collaborate across teams to align priorities, manage risks and ensure successful delivery and benefits realisation.
About you
You’re a curious and commercially minded problem-solver who thrives in collaborative environments and enjoys turning ideas into real customer outcomes. You bring a customer-first mindset, strong stakeholder engagement skills and a willingness to challenge the status quo to deliver meaningful change. Comfortable navigating complexity, you work effectively across teams, use data to inform decisions.
You’ll also need:
- Experience in product management, product strategy, innovation, venture delivery or digital services development within a large and complex organisation.
- Previous experience or exposure to freight, transportation, logistics, warehousing or eCommerce is highly appreciated.
- Demonstrated success delivering customer-focused products, services or initiatives from concept and discovery through to launch or implementation.
- Strategic mindset, ability to structure complex problems, understand cause-effect, recommend and defend a course of action.
- Strong experience using customer research, insights, experimentation and data to inform decisions and shape product outcomes.
- Proven ability to work collaboratively across cross-functional teams, take feedback and engage stakeholders to achieve shared objectives.
- Well-developed written, verbal and presentation skills, with the ability to communicate ideas and recommendations clearly to diverse audiences.
What else is in it for you?
- Bring your whole self to work every day and be met by a welcoming bunch of people who respect and support you
- Flexible and hybrid working arrangements, like the opportunity to work from home two days per week
- Opportunities for growth and development through formal programs or mentorship
- Exclusive team member discounts and offers for more cash in your pocket, evolving policies for flexible working, leave types and access to health and wellbeing resources
All walks, one route
It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.
We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected] or on 03 8737 9415.
