In-Demand Customer relations representative Jobs

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Retail Manager - Shopping Centres

CBRE -
Frankston VIC

Apply Now

Job Details

Full-time

Benefits

Parental leave

Qualifications

Management
Administrative experience
Organisational skills
AI

Full Job Description

Help drive a recently redeveloped major shopping centre in Melbourne's south east through its next chapter
Portfolio role supporting quality retail assets across the region on behalf of IFM Investors, a major institutional owner
Brand new dining and entertainment precinct, a genuinely exciting asset to manage
Hands on variety across operations, retailer relations, marketing and events
Be part of CBRE, the world's leading commercial real estate services firm
Melbourne's South East Land of the Bunurong People
CBRE is the global leader in commercial real estate services. We have an exciting opportunity for a Retail Manager to help drive the day to day operations of a major community shopping centre in Melbourne's south east. Fresh from a significant redevelopment including a new dining and entertainment precinct, this asset is entering an exciting growth phase, and you will support a broader portfolio of quality retail assets across the region on behalf of our valued client, IFM Investors.
This role is perfect for a retail property professional who loves being visible on the centre floor and wants to make their mark on an asset with real momentum.

In this role, you will:
Support the daily operations of the centre, keeping presentation, safety and compliance standards high and resolving issues as they arise
Build strong relationships with retailers, supporting onboarding, lease administration and compliance with lease terms, and managing arrears
Collaborate with the marketing team on campaigns, social media and community events that capitalise on the redevelopment and drive foot traffic
Drive casual mall leasing and identify new income opportunities across the centre
Assist with budgets, expense monitoring and monthly owner reporting, with a focus on operational efficiency and centre performance
About You
You are a customer focused property professional who loves being out on the centre floor as much as behind the numbers.
Experience in retail property, centre administration or shopping centre operations, with a desire to grow into broader centre management
Strong organisational skills with the ability to juggle competing priorities under pressure
Confident communicator who builds rapport easily with retailers, customers, contractors and internal teams
Current Victorian Agent's Representative certificate, or willingness to obtain
Why CBRE?
Learn every facet of retail property management, from operations to leasing to marketing, with clear pathways to step up
Exposure to institutional clients and quality assets that strengthen your CV
A people first culture with wellbeing programs, paid parental leave and employee benefits
Access to global learning platforms and a national network of retail property specialists
Can we inspire you to join us? At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.
We welcome and encourage First Nations People to apply. Be inspired to elevate your career to new heights. We look forward to hearing from you! #WeAreCBRE
Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider. Applicant AI Use Disclosure: We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Apply Now

Refine Your Search

customer relations representative jobs

Retail Manager - Shopping Centres

Site Manager

Inspector (Roadworks)

Customer Care Executive

Brand, Communications & Partnerships Manager

Psychologist or Counsellor

Project Revenue Officer

Service Coordinator

Senior Educational Quality Officer

Service Delivery Manager - Secure Power : New South Wales

Co-worker Relations Specialist

Shift Operations Manager

EHS & Compliance Advisor/ Officer (Australia)

Cargo Operations Manager

Surface Drilling Consumables Support

Service Delivery Manager - Power Systems : New South Wales

Podiatrist

HR Business Partner

Senior Solution Consultant (Supply Chain Planning), Pre-sales

Registered Nurse

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