In-Demand Program manager Jobs in Docklands, Vic

Program Manager, ReLo, L5, Supply Chain AU
Amazon Commercial Services Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Excel
- SQL
- Bachelor's degree
Program Administrator - PEP Specialist
The Royal Australian College of General Practitioners (RACGP) —Melbourne VIC
- $79,959 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
7d
Warranty Service Programs Administrator
AIG Australia Limited —Docklands VIC
- Full-time
- Customer service
- Time management
Quick Apply
Security Program Manager
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
Climate Project Manager
Coles Group —Hawthorn East VIC
- Full-time
- Communication skills
- Free parking
- Employee stock purchase plan
Injurynet Program Administrator
AKG Australia —Southbank VIC
- Full-time
- Hybrid work
- Administrative experience
- Annual leave
- Parental leave
5d
Program Manager High & Low Voltage
Australia Pacific Airports (Melbourne) —Melbourne VIC
- Full-time
- Hybrid work
- Engineering
- No degree
- Communication skills
- Employee assistance program
Program Director, International Terminals Expansion Landside
Australia Pacific Airports (Melbourne) —Melbourne VIC
- Full-time
- Hybrid work
- Engineering
- Leadership
- Employee assistance program
Programme/Project Director
Victoria Police —Melbourne VIC
- Full-time
- Agile
- Leadership
- Communication skills
10d
Loss Prevention Program Manager
Officeworks —Chadstone VIC
- Leadership
- Communication skills
- Employee assistance program
11d
Senior Program Manager, HRIS & Payroll Compliance
Yooralla —Melbourne City Centre VIC
- Full-time
- Hybrid work
- Communication skills
7d
Curriculum and ExCEL Program Leader
Parade College —Bundoora VIC
- Full-time
- Microsoft Excel
- University
- Leadership
Program Management & Branch Sppt Officer
Department of Families, Fairness and Housing —Melbourne City Centre VIC
- Full-time
- Administrative experience
- Recruiting
13d
Head of Programme
Kapitol —Melbourne VIC
- Full-time
- Construction experience
- AI
- Leadership
3d
Medical Program Lead
Gallagher Bassett —Melbourne VIC
- Hybrid work
- Management
- Analysis skills
- Recruiting
- Employee stock purchase plan
- Health insurance
4d
Manager, Community Programs and Partnerships
Department of Energy, Environment and Climate Action —Melbourne VIC
- $142,790 - $191,804 a year
- Full-time
- Hybrid work
16h
Client-Side Project Manager (Construction) - Darwin NT
SwitchCo Australia Pty Ltd —West Melbourne VIC
- $130,000 - $180,000 a year
- Full-time
- Engineering
- Education
- Construction experience
Quick Apply
Senior Manager, Learning Strategy & Programs – AU Operations, Learning Strategy & Programs – AU Operations
Amazon Commercial Services Pty Ltd —Melbourne VIC
- Full-time
- Master's degree
- Team management
- Business Administration
Technical Program Lead
Kraken —Melbourne VIC
- Full-time
- Hybrid work
- Agile
- AI
Quick Apply
3d
Program Manager (Anko Retail) - 2 Year FTC
Kmart —Chadstone VIC
- Merchandising
- AI
8d

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Program Manager, ReLo, L5, Supply Chain AU

Amazon Commercial Services Pty Ltd -
Melbourne VIC

Apply Now

Job Details

Full-time

Qualifications

Microsoft Excel
Logistics
SQL
Bachelor's degree
Forecasting

Full Job Description

DESCRIPTION

Reverse Logistics Program Manager

We are seeking an experienced Reverse Logistics Program Manager to join our Supply Chain team. This role will be responsible for optimizing the end-to-end reverse logistics process, ensuring efficient handling of customer returns, vendor returns, and removal volumes while maintaining operational excellence across our fulfillment network.

Key job responsibilities

Design and implement reverse logistics programs that optimize end-to-end returns processing, including customer returns, vendor returns, and removals, while establishing and monitoring key performance indicators (KPIs) to drive continuous improvement in processing time, costs, and customer experience.

Develop capacity planning models and forecasting tools to predict return volumes, inform labor planning requirements, and maintain optimal backlog levels through proactive demand management and workforce planning strategies.

Partner with Fulfillment Center operations, Returns teams, Stores stakeholders, and Workforce Management to streamline returns intake, processing workflows, and inventory disposition strategies while ensuring adequate staffing levels and storage capacity for unsellable inventory.

Analyze returns data to identify trends, bottlenecks, and root causes, then implement automation, technology solutions, and process improvements that increase processing speed, accuracy, and operational efficiency across the fulfillment network.

Create executive-level reports and dashboards that communicate program performance, forecast accuracy, labor productivity metrics, and cost savings while providing insights and recommendations to leadership on strategic decisions.

A day in the life
As a Program Manager in Reverse Logistics, you will start your day reviewing backlog metrics and labor utilization rates across multiple fulfillment centers. You might spend your morning analyzing return volume trends and adjusting capacity forecasts, then meet with FC operations teams to discuss process improvements for returns intake. In the afternoon, you could be collaborating with Workforce Management to align staffing schedules with forecasted demand, or presenting program performance updates to senior leadership. You will regularly engage with cross-functional partners including Finance, Transportation, and Sustainability teams to optimize disposal programs and reduce costs. Throughout the day, you will balance strategic planning activities with tactical problem-solving, whether that's developing contingency plans for peak periods or implementing new standard operating procedures (SOPs) to improve processing efficiency. This role offers the opportunity to drive meaningful impact on customer experience while contributing to Amazon's sustainability initiatives through efficient inventory disposition strategies.

About the team
The Reverse Logistics team plays a critical role in Amazon's supply chain by ensuring efficient handling of returned products and unsellable inventory. Our team works at the intersection of customer experience, operational efficiency, and sustainability, developing innovative solutions that reduce waste and optimize costs. We collaborate closely with Fulfillment Centers, Returns operations, Stores teams, and various corporate functions to continuously improve our processes. Our culture values data-driven decision making, creative problem solving, and collaborative partnerships. We are committed to building an inclusive environment where diverse perspectives drive innovation and operational excellence. Team members have opportunities to work on high-visibility projects, implement automation solutions, and influence strategic decisions that impact millions of customers and thousands of associates across our fulfillment network.

BASIC QUALIFICATIONS

5+ years of program or project management experience
3+ years of working cross functionally with tech and non-tech teams experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Bachelor's degree
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

program manager jobs in docklands, vic

Program Manager, ReLo, L5, Supply Chain AU

Program Administrator - PEP Specialist

Warranty Service Programs Administrator

Security Program Manager

Climate Project Manager

Injurynet Program Administrator

Program Manager High & Low Voltage

Program Director, International Terminals Expansion Landside

Programme/Project Director

Loss Prevention Program Manager

Senior Program Manager, HRIS & Payroll Compliance

Curriculum and ExCEL Program Leader

Program Management & Branch Sppt Officer

Head of Programme

Medical Program Lead

Manager, Community Programs and Partnerships

Client-Side Project Manager (Construction) - Darwin NT

Senior Manager, Learning Strategy & Programs – AU Operations, Learning Strategy & Programs – AU Operations

Technical Program Lead

Program Manager (Anko Retail) - 2 Year FTC

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