In-Demand Technical support Jobs in Braeside, Vic

IT Support Consultant
Southern Metropolitan Cemeteries Trust —Springvale VIC
- Part-time
- Azure
- Customer service
- Administrative experience
- Parental leave
11h
HVAC Technical Service & Support Specialist | Office-Based Position
Katz Recruitment —Melbourne VIC
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- Office
- HVAC
- Office experience
Quick Apply
8d
Revenue Operations Systems Administrator
Fresho —South Melbourne VIC
- $90,000 - $105,000 a year
- Hybrid work
- Sales
- Salesforce
- SQL
- Annual leave
- Work from home
Systems and Support Engineer
Pedders Suspension & Brakes —Dandenong VIC
- Hybrid work
- Azure
- Computer Science
- Customer service
- Employee assistance program
- Referral program
Service Desk & Desktop Analyst
MEGT Australia —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Customer service
- Communication skills
- Health insurance
- Parental leave
IT Service Desk Analyst - Level 2
Mecca Brands Pty Ltd —Richmond VIC
- Full-time
- Microsoft Outlook
- Management
- POS
IT Systems Administrator
ASSA ABLOY —Oakleigh VIC
- Full-time
- Azure
- Administrative experience
- In-person
People Systems Administrator
Metricon —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14d
Service Desk Manager
First Focus —Melbourne VIC
- $110,000 - $145,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Communication skills
- Paid training
Quick Apply
Service Desk Analyst
Accent Group —Cremorne VIC
- Full-time
- POS
Quick Apply
eLearning Engagement & IT Support Officer
Acknowledge Education —Melbourne VIC
- Full-time
- Customer service
- Working with children
- Organisational skills
- Health insurance
Quick Apply
System Administrator - 12 mth FTC
The Argyle Network —Melbourne VIC
- $90,000 a year
- Full-time
- Hybrid work
- Azure
- Administrative experience
- AWS
Network Administrator
FinXL —Melbourne VIC
- Full-time
- Bachelor's degree
- Financial services
- AI
12d
IT Support/System Engineer
Johns Lyng Group —Melbourne VIC
- Urgently hiring
- Azure
- Customer service
- Administrative experience
- Free parking
7d
Service Desk Specialist
WorkJam, Inc. —Melbourne VIC
- On call
- Bilingual
- Software troubleshooting
- Customer service
- Referral program
Senior Desktop Support Analyst
Corrs Chambers Westgarth —Melbourne VIC
- Full-time
- Communication skills
- Time management
- Parental leave
11d
Part Time - Field Computer/IT Technician
ITSOFT —Melbourne VIC
- Up to $25 an hour
- Part-time
- Sales
- Employee discount
Quick Apply
12d
Service Desk Support Officer
Department of Justice and Community Safety —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Management
- Customer service
- Administrative experience
4d
IT Support
Keywords Studios —Box Hill VIC
- Full-time
- Azure
- Organisational skills
Quick Apply
8d
Service Desk Team Lead - Hybrid
DuluxGroup —Clayton VIC
- Full-time
- Hybrid work
- Agile
- Parental leave
- Employee assistance program
13d

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technical support jobs near braeside, vic

IT Support Consultant

Southern Metropolitan Cemeteries Trust -
Springvale VIC

Apply Now

Job Details

Part-time | Full-time
11 hours ago

Benefits

Parental leave

Qualifications

Network administration
System administration
Azure
Customer service
Administrative experience
Driver Licence
IT support
VMWare
Communication skills
Help desk

Full Job Description

About Us:

We create extraordinary experiences. We create memories, we take care of our shared heritage. This means careers where we have to innovate and always push for better, and where your perspective is always valued. This is a world where we bring together our love for the natural environment and our care for one another to make a real difference. This is a world where you’ll discover something new, every day.

Join our IT Team and help drive our evolution, as an innovative, modern sector leader. In a business with a $80 million revenue, and an employee engagement score of 87%, you’ll bring commercial knowledge to an essential community focused, purpose driven organisation that is driven by values.

The Role:

We are seeking an IT Support Consultant to provide timely, accurate and customer focused IT support across SMCT employees and sites. Reporting to the IT Operations Lead, you will work as part of the Helpdesk team to manage incoming service desk requests, provide Level 1 and Level 2 support and contribute to the smooth operation of SMCT’s IT environment. This is a varied role supporting desktop, network, Microsoft 365, AV, printing and systems administration activities, while maintaining a strong focus on service delivery, communication and continuous improvement

Responsibilities:

Manage incoming IT Service Desk tickets, enquiries and escalations, ensuring requests are actioned within agreed service levels
Provide Level 1 and Level 2 support across desktop, remote, printing, network, communications and AV environments
Support Microsoft 365, Active Directory, Azure and related systems administration activities
Build, install, test and maintain IT hardware, software and services across the desktop and broader IT environment
Monitor ticket trends, asset registers and system performance, preparing reports and recommendations for improvement
Coordinate with vendors and external providers to resolve issues and support operational requirements
Create and maintain IT documentation, knowledge base articles, processes and user support materials
Provide staff inductions, user support and guidance to promote effective use of IT systems and services

Your Profile:

Minimum 2 to 3 years’ experience in a Service Desk, Helpdesk or similar IT support role
Strong capability providing Level 1 and Level 2 IT support and systems administration
Experience with Microsoft desktop environments, Microsoft 365, Active Directory and Azure
Familiarity with Microsoft servers, VMware environments and general network administration
Excellent communication and customer service skills, with the ability to support users at all levels
Strong problem solving skills with the ability to identify recurring issues and recommend improvements
Experience working with external vendors, suppliers or consultants
Current valid driver’s licence and flexibility to attend multiple sites as required

What’s on Offer:

We offer a fulfilling career with exceptional personal and professional growth opportunities, along with a comprehensive range of benefits:

Access to Leadership and Development Programs to foster professional growth and advancement.
Employee Health, Wellbeing and Assistance Programs including complimentary onsite physio services.
Flexible working arrangements.
Immediate access to unpaid parental leave and a short waiting period of only three months for paid parental leave, applicable to both full-time and part-time employees.
The opportunity to purchase additional annual leave.
Discounts available at our employee café and onsite florists.

Don’t meet every requirement? We still encourage you to apply – your unique strengths might be just what we need.

We care for our colleagues and the community we serve. To protect one another it is a requirement that all successful candidates complete background checks.

If you have any access requirements which restrict you from fully participating in our recruitment process, please contact [email protected] so that we can discuss necessary adjustments.

We're reviewing applications as they come in and may remove this ad early once the position is filled, so we encourage you to apply as soon as possible.

For more information on Southern Metropolitan Cemeteries Trust, please visit our website: www.smct.org.au.

SMCT is an equal opportunity employer and a Diversity Council Australia Member.

Job details

Pay type

Salary

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technical support jobs in braeside, vic

IT Support Consultant

HVAC Technical Service & Support Specialist | Office-Based Position

Revenue Operations Systems Administrator

Systems and Support Engineer

Service Desk & Desktop Analyst

IT Service Desk Analyst - Level 2

IT Systems Administrator

People Systems Administrator

Service Desk Manager

Service Desk Analyst

eLearning Engagement & IT Support Officer

System Administrator - 12 mth FTC

Network Administrator

IT Support/System Engineer

Service Desk Specialist

Senior Desktop Support Analyst

Part Time - Field Computer/IT Technician

Service Desk Support Officer

IT Support

Service Desk Team Lead - Hybrid

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