In-Demand Case manager Jobs in Chermside, Qld

Customer Success Manager
Momentus Technologies —Chermside QLD
- Microsoft Outlook
- Salesforce
- AI
Quick Apply
Senior Marketing Manager (Maternity Leave Contract)
Orange Sky Australia —Stafford QLD
- Contract
- Analysis skills
- Recruiting
- Organisational skills
- Parental leave
- Employee assistance program
Inflight Product Experience Lead – Cabin & IFEC
Virgin Australia —Brisbane QLD
- Full-time
- Hybrid work
- Hospitality
- Communication skills
- Work from home
7d
Registered Nurse - Case Manager - Community
Superior Home Health Services —North Lakes QLD
- $105,500 - $110,000 a year
- Part-time
- Nursing
- Bachelor's degree
- First Aid Certification
Quick Apply
Manager, Family Wellbeing Services North
Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited —Coopers Plains QLD
- $128,937 a year
- Full-time
- Management
- Experience working with children
- Bachelor's degree
Quick Apply
12d
Head of Networks
blueAPACHE —Brisbane QLD
- Hybrid work
- Azure
- Master's degree
- AWS
- Work from home
Quick Apply
11d
Injury Management Specialist
EML —Brisbane QLD
- Full-time
- Management
- Communication skills
- Work from home
- Parental leave
Super & Life Admin Officer
EML —Brisbane QLD
- Full-time
- Databases
- Administrative experience
- Case management
- Work from home
- Parental leave
1d
Claims Manager
Linfox —Brisbane QLD
- Full-time
- Case management
- Communication skills
Employee Relations Advisor
Endeavour Foundation —Cannon Hill QLD
- Full-time
- Communication skills
Disability Support Worker - Immediate Start
5 STAR PURPOSEFUL CARE PTY LTD —Redcliffe QLD
- $36 - $40 an hour
- Urgently hiring
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
4d
Bids and Submissions Coordinator
Martinus Rail —Brisbane QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Manager, Cabin & Inflight Product
Virgin Australia —Brisbane QLD
- Full-time
- Hybrid work
- Work from home
7d
Control Systems Project Manager
Infosys —Brisbane QLD
- $123,090 - $138,408 a year
- PMP
- Engineering
- Communication skills
- Health insurance
- Parental leave
8d
Manager Financial Crime Fraud and Scams
Great Southern Bank —Brisbane QLD
- Analysis skills
- Financial services
- Leadership
- Work from home
Senior Safeguarding and Reporting Officer
Kanda —Brisbane QLD
- Full-time
Quick Apply
Manager – Global Mobility Advisory
KPMG —Brisbane QLD
- Full-time
- Master's degree
- Business development
- Leadership
- Parental leave
1d
Desktop Support Engineer
Allied digital service limited —Brisbane QLD
- $50,000 - $55,000 a year
- Full-time
- In-person
Quick Apply
Senior Consultant/ Assistant Manager, Project & Infrastructure Advisory (Expressions of Interest)
BDO —Brisbane QLD
- Full-time
- Business development
- Organisational skills
- Business
- Health insurance
- On-the-job training
Manager – Global Mobility Advisory
KPMG Australia —Brisbane QLD
- Full-time
- Hybrid work
- Master's degree
- Business development
- Leadership
- Parental leave
Quick Apply
1d

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Customer Success Manager

Momentus Technologies -
Chermside QLD

Quick Apply

Job Details

Qualifications

Microsoft Outlook
Enterprise software
Salesforce
B2B
SaaS
AI
Communication skills

Full Job Description

Description:

At Momentus, we empower our customers around the world to bring extraordinary events to life. Our Customer Success team plays a vital role in making this happen, serving as strategic partners to maximize value, foster deep product adoption, and nurture long-term relationships.

As a Customer Success Manager at Momentus, you’ll be at the heart of our customers' journey, building and maintaining strong relationships to ensure their success and satisfaction. You’ll drive product adoption, identify growth opportunities, and serve as a trusted advisor, working closely with customers to understand their goals, support strategic planning, and build executive alignment. Your role is to help customers unlock the full potential of our solutions and maximize their ROI, making a real impact on their success. If you're passionate about empowering customers, driven to add value, and eager to collaborate within a dynamic team, we’d love to see how you can help define the future of Customer Success at Momentus.?

Responsibilities:

Align on strategic goals and establish a mutual success plan that serves as a foundation for long-term customer success and shared outcomes.
Facilitate smooth transitions post-implementation, ensuring KPIs are met and remain relevant throughout the customer journey.
Build strong relationships by understanding customer needs and conducting regular check-ins to monitor satisfaction and account health, including engagement with senior stakeholders and executive sponsors where appropriate.
Develop deep expertise in our solutions to create value for customers, delivering best practices, insights, and ROI-focused guidance while highlighting the benefits of new features and updates.
Demonstrate a commitment to continuous learning and staying current with product innovation, emerging technologies, and AI-driven capabilities.
Identify and act on upsell and cross-sell opportunities, collaborating with teams to drive renewals, manage challenges, and increase retention.
Communicate complex ideas effectively to all stakeholders, using active listening and providing regular updates on key initiatives.
Cultivate customer advocates for testimonials, case studies, and referrals, and streamline feedback for internal teams.
Leverage data and analytics to track customer goals and drive outcomes, using trends to make data-driven recommendations during reviews.
Encourage the use of self-service resources, such as knowledge bases, to empower customers and boost satisfaction.
This is a remote role; however, periodic travel is required. Customer Success Managers are expected to attend customer onsite visits, company meetings, and team events as needed.
Tech Stack: Microsoft 365 (Outlook, Teams, OneDrive), Zoom, Gong, Rocketlane, Salesforce, Gainsight, and AI-powered productivity tools including Microsoft Copilot.

Requirements:

Previous experience with the Momentus Enterprise platform is highly preferred
2-3 years in a B2B SaaS environment supporting customer's success
Strong communication and interpersonal skills.
Ability to understand technical concepts and explain them to non-technical audiences while adapting to evolving products, technologies and customer requirements.
Problem-solving and conflict resolution skills.
Familiarity with customer success tools (e.g. Gainsight) and Salesforce. Experience using AI tools such as Microsoft Copilot, Claude, ChatGPT, Hook, or similar solutions is highly regarded.
Results-driven with a focus on customer satisfaction and retention.
Events industry experience is a plus. Experience working with Enterprise software platforms or similar software platform will be considered.

Quick Apply

Refine Your Search

case manager jobs in chermside, qld

Customer Success Manager

Senior Marketing Manager (Maternity Leave Contract)

Inflight Product Experience Lead – Cabin & IFEC

Registered Nurse - Case Manager - Community

Manager, Family Wellbeing Services North

Head of Networks

Injury Management Specialist

Super & Life Admin Officer

Claims Manager

Employee Relations Advisor

Disability Support Worker - Immediate Start

Bids and Submissions Coordinator

Manager, Cabin & Inflight Product

Control Systems Project Manager

Manager Financial Crime Fraud and Scams

Senior Safeguarding and Reporting Officer

Manager – Global Mobility Advisory

Desktop Support Engineer

Senior Consultant/ Assistant Manager, Project & Infrastructure Advisory (Expressions of Interest)

Manager – Global Mobility Advisory

I want to receive the latest job alert for case manager in chermside, qld

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