In-Demand It support Jobs in Dee Why, Nsw

Support Specialist, IT
The Royal Australasian College of Physicians —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Customer service
- AWS
- Parental leave
- Employee assistance program
6d
Lab IT Support Specialist
Roche —North Ryde NSW
- Laboratory experience
- SQL
- Communication skills
5d
Junior IT Development & Support Analyst
The Law Society of NSW —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Education
- SharePoint
Quick Apply
IT Support Officer
AccorCorpo —Sydney NSW
- Full-time
- Microsoft Outlook
- SharePoint
- Communication skills
Quick Apply
Health Systems Support Specialists
MediRecords —Sydney NSW
- From $9,000 a month
- Full-time
- In-person
- Profit sharing
- Relocation assistance
Quick Apply
2d
Computer Network and System Support Engineer Level 1 & 2
In cloud Services —Rydalmere NSW
- $80,000 - $90,000 a year
- Urgently hiring
- Azure
- Customer service
- Office
Quick Apply
IT & Events Support
NowCrowd Activation Agency —Sydney NSW
- Weekend availability
- Microsoft Word
- Communication skills
- Analytics
Service Desk Analyst (Level 1–2)
Fujitsu —Sydney NSW
- Weekend availability
- Management
- Customer service
- Microsoft Office
Global Markets IT Application Support Analyst (Temporary)
BNP Paribas —Sydney NSW
- Full-time
- Analysis skills
- Bachelor's degree
- Agile
IT Support Specialist (SaaS)
CreditorWatch —Sydney NSW
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
- Gym membership
Quick Apply
13d
Desktop Support Officer
AARNet —Sydney NSW
- Full-time
- Annual leave
- Parental leave
IT Support Officer | Fixed-term Contract
Seafolly —Alexandria NSW
- Full-time
- Hybrid work
- Microsoft Office
- SQL
- SharePoint
- Parental leave
- Employee assistance program
Quick Apply
14d
IT Server Administrator
Tetra Tech —Sydney NSW
- Azure
- Management
- Computer Science
- Employee stock purchase plan
- Parental leave
IT Operations Technician
Lifebyte Systems —Sydney NSW
- Full-time
- Management
- Computer Science
- Bachelor's degree
Quick Apply
Desktop Support Officer
Australia’s Academic and Research Network (AARNet) —Sydney NSW
- Full-time
- Annual leave
- Parental leave
IT Support Coordinator
Nido Early School —Sydney NSW
- Full-time
- Office
- Communication skills
5d
APAC Technical Support & Cloud Consultant-Syndey/Melbourne
NeoXam —Sydney NSW
- Hybrid work
- Computer Science
- Engineering
- Master's degree
Service Desk Engineer
TechConnect IT Solutions PTY Ltd —Alexandria NSW
- $80,000 - $105,000 a year
- Full-time
- Customer service
- Databases
- Machine learning
Quick Apply
Desktop Support Lead
FUJIFILM —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- SharePoint
- Work from home
- Employee discount
Senior Desktop Support Engineer - Sydney, Australia
ESP Global Services Limited —Mascot NSW
- Computer science
- Computer Science
- Bachelor's degree
Quick Apply

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Support Specialist, IT

The Royal Australasian College of Physicians -
Sydney NSW

Apply Now

Job Details

Permanent | Full-time
6 days ago

Benefits

Parental leave
Employee assistance program

Qualifications

Jira
Azure
Customer service
Deployment
IT service management
AWS
Analysis skills
Confluence
ITIL
ServiceNow
Communication skills
Intune
Help desk
Identity & access management

Full Job Description

Posted: 09/07/2026

Closing Date: 23/07/2026

Job Type: Permanent - Full Time

Location: Sydney CBD

Job Category: IT

About the RACP
The Royal Australasian College of Physicians (RACP) connects, represents, and trains physicians and trainee physicians across Australia and Aotearoa New Zealand. The RACP provides services to support the delivery of training, continuing professional development, and health policy and advocacy to medical health professionals.

Our Values
Accountable | Collaborate | Indigenise and Decolonise | Lead the way | Respect

Why Join Us?
As part of our team, you will be offered a competitive remuneration salary and access to some amazing benefits including a flexible hybrid work model, additional paid leave between Christmas and New Year, paid parental leave, free annual flu vaccinations, professional development opportunities, access to our Employee Assistance Program, special corporate discounts and more! To view all our benefits, visit www.racp.edu.au/about/careers-at-racp.

Job Description

Full Time
Permanent
Hybrid Work: Sydney CBD

The role

The IT department supports the College in achieving its strategic and operational goals and is responsible for all College technology development, maintenance and service delivery, including: systems architecture/network infrastructure, software development, hardware enhancement and support, voice/data communications, help desk/user support, website stewardship, social media applications, IT projects, data warehousing, technology needs, risk and security frameworks, business continuity, IT contracts and vendors, and IT advice.

The purpose of the IT Support Specialist to provide customer service to all staff. Their primary purpose is to provide first and second level IT support for all staff enquiries across all IT systems, while also liaising with other IT staff, business staff and external vendors to support all IT systems. They are the first point of contact for all IT related enquiries related to issues and service requests.

Strong problem-solving skills and attention to detail, with the ability to analyse complex technical issues and develop innovative solutions. Managing Incident and Service requests in accordance with RACP ITIL processes
First and second level support across infrastructure and applications
Providing onsite and remote support to all RACP staff
Proficient in IT Service Management (ITSM) and knowledgeable in IT Infrastructure Library (ITIL) practices.
Procurement of IT hardware
Assist with the deployment of all company hardware and software
Onboarding and off boarding processes
Oversee the creation, review, and updating of knowledge articles in Confluence, ensuring the timely generation of necessary documentation.
Escalating issues to systems administrators as well as vendors where applicable
Support identity and access management requests in accordance with IT security policy, including onboarding, offboarding and change processes
Supporting the wider IT team with related projects/ providing input to ongoing projects
Work with the Infrastructure and operations team to provide continuous improvement to all IT processes.
Coordinate with other departments and stakeholders to understand their IT needs and requirements, providing technical advice and support as needed.
Contribute to the development and maintenance of IT policies, procedures, and documentation to ensure compliance and best practices.
Stay updated with the latest trends and developments in IT support, participating in training
and professional development activities to enhance skills and knowledge.
This position requires regular and mandatory on-site presence at our Sydney office location. The IT Support Specialist must be available and physically present during designated working hours with work-from-home flexibility.

Desired Skills and Experience

The Successful Candidate will have...

Formal IT qualifications, relevant certifications or 3 - 5 years previous experience in a similar position in a small to medium organisation.
Knowledge of ITIL processes
Experience support Windows 10, O365, Azure, AWS
Experience in hardware deployment through Intune
Knowledge of and experience in back-up technology including Commvault, Symantec Backup Exec and Veeam Replica & Backup
Supporting Unified Communications systems
Supporting meeting rooms and AV systems
Strong knowledge of information security framework consisting of policies, procedures and standardised operating practices
Exposure to networking principles
Experience in basic switching and patching, configuration & management
Experience in ServiceNow and JIRA
Strong analytical and problem-solving skills with the ability to prioritise workload and meet deadlines
Excellent communication and documentation skills
Demonstrated ability to work productively in a team

To apply, please send your resume and short cover letter
We will be shortlisting candidates as applications are received, and the advertisement may close prior to the listed end date if a suitable candidate is identified

Apply Now

Refine Your Search

it support jobs in dee why, nsw

Support Specialist, IT

Lab IT Support Specialist

Junior IT Development & Support Analyst

IT Support Officer

Health Systems Support Specialists

Computer Network and System Support Engineer Level 1 & 2

IT & Events Support

Service Desk Analyst (Level 1–2)

Global Markets IT Application Support Analyst (Temporary)

IT Support Specialist (SaaS)

Desktop Support Officer

IT Support Officer | Fixed-term Contract

IT Server Administrator

IT Operations Technician

Desktop Support Officer

IT Support Coordinator

APAC Technical Support & Cloud Consultant-Syndey/Melbourne

Service Desk Engineer

Desktop Support Lead

Senior Desktop Support Engineer - Sydney, Australia

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