Join Nido Early School and help keep our people connected through reliable technology and great support.
At Nido, technology helps our teams do what they do best, provide high-quality early learning experiences for children and families. Our IT team plays an important role in supporting our people with the tools, systems and assistance they need every day.
As we continue to grow across Australia, we're looking for an IT Support Coordinator to join our Support Office team. This is a hands-on role where you'll provide day-to-day technical support, help maintain our IT systems and work closely with colleagues and external providers to keep things running smoothly. This is a fantastic opportunity for someone in the early stages of their IT career who is looking to build their skills, take on new challenges and grow with a supportive team and expanding organisation.
The role
- Deliver day-to-day IT support to our Support Office team and ensure a great user experience.
- Provide technical support across a range of hardware, software and business systems.
- Support and maintain Microsoft 365 and other workplace technologies.
- Assist with user onboarding, offboarding and access management.
- Coordinate with external IT vendors to ensure timely resolution of issues.
- Identify opportunities to improve systems and support processes.
- Ensure IT practices align with company policies and security requirements.
About you
- Experience working in an IT Service Desk, Helpdesk or End User Support role.
- Around 2–3 years' experience in a similar hands-on IT support position.
- Confident supporting Microsoft 365 and modern workplace technologies.
- A practical, hands-on approach with strong problem-solving skills.
- Excellent communication skills with a customer-focused mindset.
- Able to prioritise tasks and work effectively in a fast-paced environment.
- Experience working with external IT vendors is advantageous.
- A qualification in Information Technology is welcomed but not essential – We’ll value practical experience, curiosity and a willingness to learn for this role.
- Support Office-based role.
Why Nido?
- Be part of a growing national organisation where technology directly supports our people and the children and families we serve.
- Join a collaborative and supportive team that values innovation, continuous improvement and having fun along the way.
- Enjoy opportunities for career development and long-term progression.
- Work in a role where your ideas and expertise can make a real difference.
Every day matters. You matter.
If you are ready to bring your technical expertise, problem-solving skills and passion for great service to a dynamic team,
APPLY NOW!
Nido Early School is a Child Safe Organisation. We have a zero tolerance for child abuse and are committed to the safety, participation and empowerment of all children. We are an equal opportunity employer and welcome applications from all backgrounds and experiences.
