In-Demand Customer service representative Jobs in Caversham Wa

Guest Service Agent (Night | Part-Time)
Hilton —Perth WA
- Part-time
- Hospitality
- Communication skills
- Hotel experience
Member Solutions Consultant
Royal Automobile Club of WA —Joondalup WA
- $68,340 a year
- 8 hour shift
- Communication skills
- Paid training
Client Services Coordinator
Dovida —Osborne Park WA
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick Apply
Client Care Representative
Telus Health —Perth WA
- Full-time
- Customer service
- Organisational skills
- Communication skills
Customer Service Coordinator - HospEquip (Fixed Term Contract)
Device Technologies Australia —Perth WA
- Full-time
- CRM software
- Management
- Customer service
Guest Service Agent (Casual)
Hilton —Perth WA
- Part-time
- Hospitality
- Communication skills
- Office experience
Customer Service Officer (Member Services Consultant)
Link Group —Perth WA
- Hybrid work
- Customer service
- Financial services
- Communication skills
- Work from home
Customer Service Specialist
Great Southern Bank —Perth WA
Guest Service Agent (Full-Time)
Hilton —Perth WA
- Weekend availability
- Hospitality
- Communication skills
- Office experience
Customer Service Coordinator
Beaumont Tiles —Canning Vale WA
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Work from home
- Employee assistance program
Quick Apply
Customer Service Coordinator
SCT Logistics —Forrestfield WA
- Full-time
- Customer service
- Administrative experience
- Analysis skills
- Parental leave
- Employee assistance program
Customer Care Consultant - Canning Vale WA
Blackwoods —Canning Vale WA
- Full-time
- Management
- Customer service
- Microsoft Office
- Parental leave
- Employee assistance program
14d
Costco Perth Airport - Membership Assistant
Costco AU —Perth WA
- Part-time
- Customer service
- Senior Secondary Certificate of Education
- Education
Guest Service Agent
Marriott International, Inc —Perth WA
- Part-time
- No experience needed
- Senior Secondary Certificate of Education
- Education
8d
Crew Member - Gardening Assistant
Good Sammy Enterprises —Balcatta WA
- $27.28 an hour
- Health insurance
- Employee assistance program
12d
Member Services - Morley & Alexander Heights
Viva Leisure Group —Perth WA
- CPR Certification
- Sales
- Customer service
- Parental leave
- Gym membership
1d
Membership Coordinator
Royal Automobile Club of WA —West Perth WA
- Full-time
- Customer service
- Administrative experience
- Communication skills
7d
Customer Support Specialist
Kinatico —Perth WA
- Monday to Friday
Quick Apply
2d
Customer Sales & Service - Repco Bayswater - Casual
NAPA Auto Parts —Bayswater WA
- Weekend availability
13d
Client Services Consultant, Fordham
Perpetual Limited —Perth WA
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
5d

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Guest Service Agent (Night | Part-Time)

Hilton -
Perth WA

Apply Now

Job Details

Part-time

Benefits

Uniform provided

Qualifications

Hospitality
RSA
Driver Licence
Communication skills
Hotel experience
Office experience

Full Job Description

Exceptional Hospitality Starts with You

Picture yourself creating a warm welcome, even while the rest of the city sleeps. As a Guest Service Agent (Night) , you'll be the face of the hotel overnight, ensuring every guest feels safe, valued, and well cared for.

You'll be responsible for delivering exceptional guest service throughout the night, handling late check-ins and early departures, responding to guest enquiries, and ensuring the Front Office operates smoothly. In addition to creating memorable guest experiences, you'll complete the overnight audit, reconcile daily financial transactions, and prepare the hotel for a successful start to the next day.

As a Guest Service Agent (Night), you're not just keeping the hotel running overnight. You're creating a seamless experience for our guests while helping set the team up for success each morning.

Discover Your Next Destination

Located in the heart of Perth's CBD, Parmelia Hilton Perth combines contemporary elegance with warm hospitality. Just moments from Elizabeth Quay, Brookfield Place, and the city's premier business and entertainment precincts, the hotel offers exceptional dining experiences, stylish accommodation, and outstanding service. As part of Hilton's flagship hotel in Western Australia, you'll have the opportunity to build a rewarding career while creating memorable experiences for our guests every day.

A World of Rewards

Enjoy the convenience of a fully provided and laundered uniform
Complimentary fresh and healthy meals while on duty
Personalised development with support from our on-site Learning & Development Manager, plus global career opportunities across Hilton.
Make a meaningful impact through our award-winning Corporate Responsibility programmes – learn more (Responsible Business | Travel with Purpose | Hilton TWP)
Go Hilton Team Member Travel Program – enjoy heavily discounted hotel stays from as little as $70 per night across the globe
Fitness Passport - access a wide network of gyms and fitness centres
Up to 25% off Food & Beverage across participating outlets
Year-round recognition programmes celebrating your contributions and achievements
Wellbeing initiatives to support your mental and physical health

Here’s what you’ll do during a typical day:

Deliver a warm welcome: Welcome late-arriving guests, complete check-ins and check-outs, assign rooms, issue room keys, and ensure every guest receives exceptional service throughout the night.
Complete the night audit: Perform the end-of-day audit, reconcile guest accounts and financial transactions, balance daily revenue, and prepare reports to ensure an accurate start for the next business day.
Support efficient check-out: Respond promptly to guest requests and enquiries, resolve concerns with care and professionalism, and ensure the safety, security, and comfort of guests during overnight hours.
Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximise room and service revenue
Keep the Front Office running smoothly: Maintain accurate guest records, process payments, communicate effectively with other departments, and ensure the Front Office is organised and ready for the morning shift.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

Have a minimum of 6 months of full Australian Working rights (sponsorship is not offered)
Physically based in the Perth Metropolitan Area or willing to relocate (no relocation allowance is offered)
Valid Responsible Service of Alcohol (RSA) certificate
Valid Driver's License
Previous experience in a guest service or front office role within the hospitality industry.
Strong communication and interpersonal skills, with the ability to handle guest inquiries and complaints professionally.
Proficiency in hotel property management systems (PMS) and general front office procedures.
Excellent multitasking skills and the ability to remain calm and professional in a fast-paced environment.
Proficiency in English; additional languages are a plus.
Ability to work flexible hours, including nights, weekends, and holidays.
A positive attitude and a genuine passion for providing exceptional guest service.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Apply Now

Refine Your Search

customer service representative jobs in caversham wa

Guest Service Agent (Night | Part-Time)

Member Solutions Consultant

Client Services Coordinator

Client Care Representative

Customer Service Coordinator - HospEquip (Fixed Term Contract)

Guest Service Agent (Casual)

Customer Service Officer (Member Services Consultant)

Customer Service Specialist

Guest Service Agent (Full-Time)

Customer Service Coordinator

Customer Service Coordinator

Customer Care Consultant - Canning Vale WA

Costco Perth Airport - Membership Assistant

Guest Service Agent

Crew Member - Gardening Assistant

Member Services - Morley & Alexander Heights

Membership Coordinator

Customer Support Specialist

Customer Sales & Service - Repco Bayswater - Casual

Client Services Consultant, Fordham

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