In-Demand Projects administration assistant Jobs in Melbourne, Vic

Assistant Manager Front Office
Marriott International, Inc —Melbourne VIC
- Full-time
- Hospitality
- Management
- No experience needed
3d
Personal Assistant
Warren and Mahoney —Melbourne VIC
- Microsoft Office
- Administrative experience
- Communication skills
- Health insurance
- On-the-job training
Assistant Site Operations Lead (1 Year Contract)
Cushman & Wakefield —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick Apply
Legal Assistant - Real Estate
Corrs Chambers Westgarth —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
Project Manager / Assistant Project Manager – Client-Side Construction
Broadleaf Projects —Melbourne VIC
- $85,000 - $155,000 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- Construction experience
- Work from home
Quick Apply
14d
Office Administrator
Civil Contractors Federation Victoria Limited —Notting Hill VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Executive Assistant
KOR Equipment Solutions —Mulgrave VIC
- Full-time
- Microsoft Office
- Administrative experience
- In-person
- Free parking
- Parental leave
Quick Apply
2d
Executive Assistant
DCOH —Melbourne VIC
- Contract
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
4d
Project Manager - Asset Performance
MAYFAIR ASSET HOLDINGS PTY LTD —Melbourne VIC
- From $10,000 a month
- Full-time
- Engineering
- Microsoft Office
- Budgeting
- Health insurance
- Dental insurance
Quick Apply
9d
Executive Assistant to EGM - Quality & Care Excellence
Regis Aged Care —Camberwell VIC
- Hybrid work
- Writing skills
- Parental leave
12d
Legal Assistant (Public Liability)
Maurice Blackburn —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Parental leave
- Life insurance
1d
Assistant Asset Manager
Barings —Melbourne VIC
- Full-time
- Management
- Analysis skills
- AI
Personal Assistant - Directors of Nursing & Midwifery
Western Health —Melbourne VIC
- $70,000 - $80,000 a year
- Part-time
- Administrative experience
- Education
- Organisational skills
5d
Assistant Business Manager
Government schools —Melbourne VIC
- Part-time
- Administrative experience
- Organisational skills
- Leadership
4d
Assistant Site Manager
Workskil Australia Ltd —Cheltenham VIC
- No degree
- Business
- Communication skills
Operations Director - Ambulatory Services
Peter MacCallum Cancer Centre —Parkville VIC
- Full-time
- Hybrid work
- Management
- Administrative experience
- Computer skills
- Annual leave
Ventia First Nations Opportunities - Victoria
Ventia Pty Limited —Cremorne VIC
- Employee assistance program
- Employee discount
Restaurant Manager
Blanca Projects —Black Rock VIC
- $70,000 - $90,000 a year
- Part-time
- Hospitality
- Customer service
- In-person
Quick Apply
Assistant Facilities Manager
JLL —Melbourne VIC
- Office experience
English, Vocational Major and Literacy Support Teacher
Government schools —Melbourne Northern Suburbs VIC
- Weekend availability
- Management
- Communication skills
- Teaching
4d

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Assistant Manager Front Office

Marriott International, Inc -
Melbourne VIC

Apply Now

Job Details

Full-time
3 days ago

Qualifications

Hospitality
Management
No experience needed
Senior Secondary Certificate of Education
Education
Hospitality Management
Front desk
Guest services
Communication skills

Full Job Description

Additional Information
Job Number26087329
Job CategoryRooms & Guest Services Operations
Location27 Little Collins Street, Melbourne, Victoria, Australia, 3000
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and builds mutual trust, respect, and cooperation among team members.

Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

Ensures employee recognition is taking place on all shifts.

Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Strives to improve service performance.

Collaborates with the Front Office Manager on ways to continually improve departmental service.

Communicates a clear and consistent message regarding the Front Office goals to produce desired results.

Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Serves as a role model to demonstrate appropriate behaviors.

Sets a positive example for guest relations.

Displays outstanding hospitality skills.

Empowers employees to provide excellent customer service.

Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Provides feedback to employees based on observation of service behaviors.

Handles guest problems and complaints effectively.

Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Ensures compliance with all Front Office policies, standards and procedures.

Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Functions in place of the Front Office Manager in his/her absence.

Communicates critical information from pre- and post-convention meetings to the Front Office staff.

Participates in department meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

projects administration assistant jobs in melbourne, vic

Assistant Manager Front Office

Personal Assistant

Assistant Site Operations Lead (1 Year Contract)

Legal Assistant - Real Estate

Project Manager / Assistant Project Manager – Client-Side Construction

Office Administrator

Executive Assistant

Executive Assistant

Project Manager - Asset Performance

Executive Assistant to EGM - Quality & Care Excellence

Legal Assistant (Public Liability)

Assistant Asset Manager

Personal Assistant - Directors of Nursing & Midwifery

Assistant Business Manager

Assistant Site Manager

Operations Director - Ambulatory Services

Ventia First Nations Opportunities - Victoria

Restaurant Manager

Assistant Facilities Manager

English, Vocational Major and Literacy Support Teacher

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