In-Demand Program officer Jobs in Templestowe Vic

Client Services Officer
Workplace Injury Commission —Melbourne VIC
- $84,078 - $90,423 a year
- Full-time
- Customer service
- Administrative experience
8d
Executive Assistant Chief Executive Officer
Merri-bek City Council —Coburg VIC
- $102,000 - $111,000 a month
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
- Parental leave
2h
Staffing and Allocations Officer
Forensicare Careers —Fairfield VIC
- $72,274 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
11d
Program Officer
Department of Energy, Environment and Climate Action —Melbourne VIC
- Part-time
- Hybrid work
11d
Grant Program Support Officer
Department of Premier and Cabinet —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Management
- Administrative experience
- Communication skills
7d
Quality Assurance Officer
St Vincent's Health Australia —Melbourne VIC
- $74,448.40 - $78,171.60 a year
- Full-time
- Data analysis skills
- Leadership
- Communication skills
5d
Program Officer, Community & Public Health
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Recruiting
- Communication skills
8d
Lifestyle Coordinator
Bolton Clarke —Templestowe VIC
- Full-time
- Management
- Analysis skills
- First Aid Certification
- Health insurance
- Employee assistance program
Executive Support Officer
University of Melbourne —Parkville VIC
- $86,943 - $99,864 a year
- Full-time
- Microsoft Office
- Administrative experience
- No degree
- Health insurance
- Parental leave
14d
Admissions Officer (Parkville)
Department of Justice and Community Safety —Melbourne Northern Suburbs VIC
- $62,104 - $79,753 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee assistance program
7d
Team Manager - Youth Justice Court Advice and Bail Services
Department of Justice and Community Safety —Melbourne VIC
- $122,383 - $140,849 a year
- Weekend availability
- Working with children
- Communication skills
- Employee assistance program
13d
Regular Giving Coordinator
Peter MacCallum Cancer Centre —Parkville VIC
- $84,000 a year
- Full-time
- Hybrid work
- Management
- Databases
- Analysis skills
- Annual leave
12d
Project Officer, First Peoples, Lived Experience, Prevention, Policy & Inclusion/ Suicide Prevention and Gambling Harm Response
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Recruiting
- Communication skills
12d
Program Support Officer headspace South Melbourne
Access Health and Community —South Melbourne VIC
- Contract
- Microsoft Office
- Databases
- Administrative experience
- Parental leave
- Employee assistance program
Quick Apply
4d
PASS Project Officer
Monash University —Clayton VIC
- $100,155 - $108,106 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- Organisational skills
3d
Senior Policy Officer, Harm Reduction Unit
Department of Health —Melbourne VIC
- $116,413 - $140,849 a year
- Part-time
- Management
- Recruiting
8d
Patient Navigator
Peter MacCallum Cancer Centre —Parkville VIC
- $66,768.00 - $73,811.92 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
14d
Customer Service Support Officer
City of Darebin —Darebin VIC
- $71,737 a year
- Part-time
- Customer service
- Working with children
3h
Customer Service Officer (2 Positions)
City of Boroondara —City of Boroondara VIC
- $88,850 a year
- Weekends only
- Customer service
- Cash handling
- Communication skills
- Parental leave
5d
Head of Data & Analytics
Jewish Care Victoria —Melbourne VIC
- $15,900 a year
- 12 hour shift
- AI
- Communication skills
- Analytics
- Employee assistance program
- Referral program
11d

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program officer jobs near templestowe vic

Client Services Officer

Workplace Injury Commission
Melbourne VIC

Apply Now

Job Details

Full-time
$84,078 - $90,423 a year
8 days ago

Benefits

Salary packaging
Opportunities for promotion

Qualifications

Customer service
Administrative experience

Full Job Description

Overview

Work Type: Fixed-term - Full-time

Salary: $84,078 - $90,423

Grade: Band 4

Occupation: Customer service

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/WIC/1935123

Searching for real purpose and authentic people? Harness your customer service skills and help us resolve workers’ compensation disputes.

Workplace Injury Commission (WIC)

Melbourne

$84,078 per annum (plus super) + incredible career opportunities + excellent mentoring and support

Play a key role supporting WIC as we help injured Victorians find a way forward
Enjoy rewarding work, a respectful culture, and the support you need to thrive
Competitive remuneration and flexibility including hybrid WFH option

The impact you'll have:

At the Workplace Injury Commission, we've helped thousands of injured workers and employers to resolve their disputes and move forward with their lives. We're a robust Victorian Government statutory authority that's making an impact.

As we continue through an exciting period of growth, we need you to join us as a Client Services Officer. In this role you will often be the first point of contact for people engaging with the Workplace Injury Commission.

Together with other Client Services Officers you will help deliver and maintain a consistent and high-quality administration and support service. You will bring your unique perspectives and expertise to help turn our proud legacy into a bright future.

With integrity, diligence and a collaborative mindset, you will:

Provide first line customer service, using your knowledge of the Accident Compensation Act and Workplace Injury Rehabilitation Compensation Act 2013 to respond to and resolve queries in a caring, empathetic manner.
Determine jurisdiction and accurate registration of Applications for Conciliation, efficiently and accurately, contributing to the effective management of conciliation disputes
Provide procedural advice, guidance and information relating to the conciliation and arbitration processes and the conduct of conferences and hearings
Undertake rotational reception coverage, switchboard, and mail related duties.

Who we're looking for:

To succeed in this role, you will have:

Experience providing administrative support to multiple stakeholders within a service-oriented legal environment (e.g. Tribunal, Court, legal practice etc.) or similar
Preferably, experience with the Victorian Worker's Compensation Scheme
Previous client service experience, particularly working with vulnerable people from diverse backgrounds with complex needs
Strong emotional intelligence, with the ability to engage empathetically with people of all walks of life
Well-developed analytical and decision-making skills with the capacity to understand and apply legislation, policy and procedure
Ability to learn current processes and procedures and bring a fresh perspective on continuous improvement and efficiencies

For further information, please refer to our position description which you can access through our careers site.

Resolution matters. And so do you.

We're a stable, purpose-driven organisation that offers you meaningful work, a welcoming and vibrant team culture, and a range of benefits, including:

Competitive remuneration, plus generous allowances, annual salary increases and opportunity for band progression payments
Reimbursements for study/professional development and wellbeing activities.
Salary packaging options of novated motor vehicle lease and superannuation
Access to additional leave categories when you need it most - flexible leave arrangements tailored to you.
Access to our 24/7 holistic mental health and wellbeing program for you and your family.< /li>
A progressive, respectful and supportive work environment with experienced leaders who are invested in you.

Here are some of the things we hope you'll love about working with us:

Help Victorians find a way forward

You'll play a vital role in helping injured workers and employers overcome some of the most challenging times of their lives.

Find support and relationships that count

Respect is a key value here. We trust and empower you to be your best self, at work and home.

Respect today, shape tomorrow

Bring your diverse thinking and help make us even better.

Be rewarded for your contribution

We offer you real professional development opportunities, including one PD day a month, plus a wide range of rewards and benefits to help you thrive.

Visit our careers site to find out more and read the stories of our incredible people.

Want to help us shape a brighter future? Join us.

Take your career to the next level with the Workplace Injury Commission. . To apply, please submit your resume and cover letter via the link by midnight, Monday 20th July 2026 outlining:

Your interest and motivation in the position and how you can make a valuable contribution to the team and broader organisation.
Your suitability for the position by outlining all the relevant behavioural traits, skills, experience and capability.

Please note: Applications will be reviewed throughout the application period, and interviews may commence before the application period expires.

WIC is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. If you require assistance or adjustments to fully participate in the application or interview process for this role, please contact us via email [email protected]

In accordance with our Privacy Policy and Collection Statement, as part of the recruitment process, WIC may collect and use information relevant to assessing your suitability for the role and our organisation.

Only people with the right to work in Australia may apply for this position. You will be required to undergo a National Police Check as part of the recruitment process. Successful candidates will be required to provide evidence of their COVID-19 vaccination status or medical exemption prior to commencing employment.

Applications close Monday 20 July 2026 at 11.59pm

Posted

6 July 2026

Apply Now

Refine Your Search

program officer jobs in templestowe vic

Client Services Officer

Executive Assistant Chief Executive Officer

Staffing and Allocations Officer

Program Officer

Grant Program Support Officer

Quality Assurance Officer

Program Officer, Community & Public Health

Lifestyle Coordinator

Executive Support Officer

Admissions Officer (Parkville)

Team Manager - Youth Justice Court Advice and Bail Services

Regular Giving Coordinator

Project Officer, First Peoples, Lived Experience, Prevention, Policy & Inclusion/ Suicide Prevention and Gambling Harm Response

Program Support Officer headspace South Melbourne

PASS Project Officer

Senior Policy Officer, Harm Reduction Unit

Patient Navigator

Customer Service Support Officer

Customer Service Officer (2 Positions)

Head of Data & Analytics

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