- Saturday and Sunday only
- Located at Kew and Riversdale (Camberwell)
- Significant community interface
About Boroondara
Boroondara is continuously evolving as part of our ongoing commitment to become a truly customer centric organisation. Through technology, innovation, collaboration and leadership, we are realigning how we work together to enhance the customer experience. An exciting opportunity has arisen to play a vital role supporting our Transforming Boroondara Program.
About the role
The City of Boroondara provides a drive through service for disposal of household and small business waste. These 2 stand-alone roles are significant public facing roles and are required to deliver a high level of customer service.
As an employee and representative of the City of Boroondara you will politely and professionally greet residents and small business owners and clearly direct them to the various waste disposal bins on site, collect payments and ensure an efficient experience is delivered for each customer.
The weekend service at our Kew Depot is from 10:00am to 2:00pm and at the Riversdale Depot the weekend service is from 7:30am to 4:30pm. You will be required to work both Saturday and Sunday.
Key responsibilities of the role include:
- Greeting drive through customers at the gatehouse
- Directing customers to the various waste disposal bins
- Cash handling and end of day cash balancing
- Using EFTPOS machine, and touch screen technology
- Boom Gate operation
- Attention to detail and accurate recording of services rendered
- Educating customers about the Council’s service and accurately advising on what can and cannot be disposed on-site.
- Opening and closing the site to the public
About you
To be successful in this role you will have:
- Understanding and demonstration of best practice customer service
- Clear communication skills
- Experience working in a fast-paced environment
- Demonstrated cash handling and end of day cash balancing experience
- Experience using EFTPOS and customer touch screen technology
- Demonstrated compliance with security and audit processes
- A standout work ethic and know when to escalate matters to your manager
- Resilience with problematic customers
- A responsible attitude, you can be relied on and have a track record of timely arrival at work.
Why Join us?
You will join a great work environment which offers:
- a great team culture and a supportive manager
- active learning and development opportunities
- prime location in Kew and Riversdale surrounded by cafes, retail and restaurants
- generous parental leave and other leave entitlements
- wellbeing programs, free flu vaccinations and free skin checks
Want to know more?
Check out the Position Description
Employment requirements
- To be eligible to secure a position, you must either be an Australian citizen, or
- If you have an Australian government issued visa, you must have Australian residence status (for tax purposes) that allows you to reside and work in Australia indefinitely.
- If you are on a student visa and you have an end date on your visa you are not eligible to apply.
- Preferred applicants will be required to undergo a National Police Record Check, Working with Children Check and a Medical Assessment.
How to apply
Please submit your application online by 11:59pm Wednesday 15 July 2026. All applications must be made via the online portal; no applications direct to the hiring manager or from recruitment agencies will be considered.
For a confidential discussion about this position please contact Bill Seremetis on 0447 307 880 during business hours.
We understand that this portal may not meet the needs of people who rely on Assistive Technology or have other diverse requirements. If you have any difficulty using our recruitment system, please do not hesitate to contact People Culture and Development on (03) 9278 4401 or [email protected] to allow us to help in any way we can.
Working together
We are currently undertaking an exciting project that will see a transformation in the way we work and the way we serve our customers. Implementation of the Transforming Boroondara Program will provide a customer centric model of service delivery that includes technological innovation, process improvement and business system renewal - we value your input and look forward to our journey ahead.
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