In-Demand Director of customer experience Jobs in Canberra, Act

Finance Administrator
LiRo Group PTY LTD —Lyneham ACT
- $52,000 - $75,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
5d
Salesforce Administrator (AU Citizen with NV1 Security Clearance)
Accenture —Canberra ACT
- Full-time
- Salesforce
- Writing skills
- Data analysis skills
Associate Consultant
Smart Communications —Canberra ACT
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- On-the-job training
- Gym membership
Business Development Director (Australia / Google)
Accenture —Canberra ACT
- Full-time
- Management
- Sales
- Business development
- On-the-job training
- Parental leave
11d
Training Delivery Manager
The Department of Parliamentary Services —Canberra ACT
- $101,168 - $113,706 a year
- Call employer
- Leadership
- Communication skills
- Time management
- Free parking
- Gym membership
13d
Account Manager, Medium Business ACT
Australia Post —Mitchell ACT
- Full-time
- Sales
- Salesforce
11d
Business Development Director (Australia / Microsoft)
Accenture —Canberra ACT
- Full-time
- Management
- Sales
- Business development
- On-the-job training
- Parental leave
11d
Strategic Account Manager
Pitney Bowes —Canberra ACT
- Full-time
- Management
- Sales
- Bachelor's degree
10d
AE4 Property and Facilities Services Officer
ASIO —Canberra ACT
- $91,522 - $98,193 a year
- AI
- Annual leave
- Employee assistance program
14d
Business Development Director (Australia / Snowflake)
Accenture —Canberra ACT
- Full-time
- Management
- Sales
- Business development
- On-the-job training
- Parental leave
11d
Strategic Account Manager
Pitney Bowes Australia —Canberra ACT
- Full-time
- Management
- Sales
- Bachelor's degree
Quick Apply
9d
Senior Business Development Manager
Nova Group —Canberra ACT
- Full-time
- Engineering
- Communication skills
- Marketing
- Health insurance
- Parental leave
Project Liaison Officer - Electrical
The Department of Parliamentary Services —Canberra ACT
- $101,168 - $113,706 a year
- Electrical experience
- Conflict management
- Organisational skills
- Gym membership
Defence Project Manager
KBR —Canberra ACT
- Full-time
- Analysis skills
- Business
- Communication skills
- Parental leave
4d
Senior Account Executive , ANZ Public Sector
Amazon Web Services Australia Pty Ltd —Canberra ACT
- Full-time
- Management
- Sales
- Business development
BCG Platinion | Lead Architects
Boston Consulting Group —Canberra ACT
- Full-time
- Management
- Doctoral degree
- Computer Science
Director: Presales Enterprise Architecture (Defence)
NTT DATA —Canberra ACT
- Full-time
- Azure
- Engineering
- AWS
3d
Business Development Director (Australia / Oracle)
Accenture —Canberra ACT
- Full-time
- Management
- Sales
- Business development
- On-the-job training
- Parental leave
11d
General Manager - Allhomes
Domain Group —Kingston ACT
- Hybrid work
- Sales
- Bachelor's degree
- Leadership
- Parental leave
Senior Systems Engineer
Leidos —Canberra ACT
- Full-time
- Engineering
- Bachelor's degree
- Communication skills
- Annual leave

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Finance Administrator

LiRo Group PTY LTD
Lyneham ACT

Quick Apply

Job Details

Permanent | Full-time
$52,000 - $75,000 a year
5 days ago

Qualifications

Accounts receivable
Accounts payable
Customer service
Microsoft Office
Xero
Administrative experience
Payroll
Document management systems

Full Job Description

Administration & Finance Coordinator

Bookkeeping | Client Service | Scheduling | Business Support

Location: Canberra, ACT
Employment Type: Full-Time

We're looking for an energetic, highly organised Administration & Finance Coordinator to become the operational heartbeat of our growing business group.

Supporting two businesses operating under the one Group structure, this is a diverse and rewarding role that combines bookkeeping, payroll, customer service, scheduling, and business administration. No two days are the same, and you'll play a central role in keeping the business running smoothly.

This position is ideal for someone who enjoys variety, takes ownership of their work, loves technology, and thrives in a fast-paced small business environment.

What You'll Be Doing

Finance & Bookkeeping

Manage Accounts Receivable from quote through to invoice, payment and debt collection.
Process Accounts Payable, supplier invoices and payment runs.
Manage electronic payment batches and banking files.
Support cashflow management and financial reporting.
Maintain accurate bookkeeping records and financial data.

Payroll Administration

Process payroll accurately and on time.
Manage Single Touch Payroll (STP) reporting.
Process superannuation contributions and payroll compliance requirements.
Maintain employee payroll records and documentation.

Client Service & Virtual Reception

Act as the first point of contact for client enquiries.
Manage our cloud-based phone and messaging systems.
Oversee automated customer communication workflows, SMS messaging and call-routing systems.
Deliver outstanding customer service across phone, email and digital channels.

Scheduling & Coordination

Schedule quotations, site visits and work orders through Tradify.
Coordinate calendars and workflow across operational teams.
Liaise with clients regarding appointments and job progress.
Ensure scheduling information remains accurate and up to date.

Administration & Business Support

Manage shared business inboxes and communications.
Maintain document management systems within Google Drive.
Assist the Managing Director with estimates, proposals and tender submissions.
Support commercial and government contract administration activities.
Contribute to process improvements and business efficiency initiatives.

What We're Looking For

Required Qualities

Highly organised with exceptional attention to detail.
Proactive and self-motivated.
Excellent communicator with strong customer service skills.
Technologically competent and quick to learn new systems.
Customer-focused and solutions-oriented.
Able to manage multiple priorities while maintaining accuracy and professionalism.

Desired Experience

Bookkeeping, finance administration or accounts experience.
Accounts Payable and Accounts Receivable management.
Payroll processing and STP reporting.
Experience using cloud-based business software.
Strong Microsoft Office and/or Google Workspace skills.
Experience with platforms such as Xero, Tradify, Podium or similar systems is highly regarded.

Why Join Us?

We're not a large corporate business with layers of management and bureaucracy.

We're a growing, high-energy business where your contribution genuinely matters. You'll work closely with leadership, have the opportunity to improve systems and processes, and become a key part of a close-knit team that values initiative, accountability and great customer service.

We offer:

A diverse and engaging role.
Flexible working arrangements (where appropriate).
Modern cloud-based systems and technology.
Opportunity to grow and develop with the business.
A supportive, collaborative and down-to-earth team environment.

Apply Now

If you're an organised all-rounder who enjoys balancing finance, administration, customer service and operational coordination, we'd love to hear from you.

Please submit your resume and a short cover letter outlining your relevant experience and why you're interested in joining our team.

Pay: $52,000.00 – $75,000.00 per year

Work Location: Hybrid remote in Lyneham ACT 2602

Quick Apply

Refine Your Search

director of customer experience jobs in canberra, act

Finance Administrator

Salesforce Administrator (AU Citizen with NV1 Security Clearance)

Associate Consultant

Business Development Director (Australia / Google)

Training Delivery Manager

Account Manager, Medium Business ACT

Business Development Director (Australia / Microsoft)

Strategic Account Manager

AE4 Property and Facilities Services Officer

Business Development Director (Australia / Snowflake)

Strategic Account Manager

Senior Business Development Manager

Project Liaison Officer - Electrical

Defence Project Manager

Senior Account Executive , ANZ Public Sector

BCG Platinion | Lead Architects

Director: Presales Enterprise Architecture (Defence)

Business Development Director (Australia / Oracle)

General Manager - Allhomes

Senior Systems Engineer

I want to receive the latest job alert for director of customer experience in canberra, act

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