Administration & Finance Coordinator
Bookkeeping | Client Service | Scheduling | Business Support
Location: Canberra, ACT
Employment Type: Full-Time
We're looking for an energetic, highly organised Administration & Finance Coordinator to become the operational heartbeat of our growing business group.
Supporting two businesses operating under the one Group structure, this is a diverse and rewarding role that combines bookkeeping, payroll, customer service, scheduling, and business administration. No two days are the same, and you'll play a central role in keeping the business running smoothly.
This position is ideal for someone who enjoys variety, takes ownership of their work, loves technology, and thrives in a fast-paced small business environment.
What You'll Be Doing
Finance & Bookkeeping
- Manage Accounts Receivable from quote through to invoice, payment and debt collection.
- Process Accounts Payable, supplier invoices and payment runs.
- Manage electronic payment batches and banking files.
- Support cashflow management and financial reporting.
- Maintain accurate bookkeeping records and financial data.
Payroll Administration
- Process payroll accurately and on time.
- Manage Single Touch Payroll (STP) reporting.
- Process superannuation contributions and payroll compliance requirements.
- Maintain employee payroll records and documentation.
Client Service & Virtual Reception
- Act as the first point of contact for client enquiries.
- Manage our cloud-based phone and messaging systems.
- Oversee automated customer communication workflows, SMS messaging and call-routing systems.
- Deliver outstanding customer service across phone, email and digital channels.
Scheduling & Coordination
- Schedule quotations, site visits and work orders through Tradify.
- Coordinate calendars and workflow across operational teams.
- Liaise with clients regarding appointments and job progress.
- Ensure scheduling information remains accurate and up to date.
Administration & Business Support
- Manage shared business inboxes and communications.
- Maintain document management systems within Google Drive.
- Assist the Managing Director with estimates, proposals and tender submissions.
- Support commercial and government contract administration activities.
- Contribute to process improvements and business efficiency initiatives.
What We're Looking For
Required Qualities
- Highly organised with exceptional attention to detail.
- Proactive and self-motivated.
- Excellent communicator with strong customer service skills.
- Technologically competent and quick to learn new systems.
- Customer-focused and solutions-oriented.
- Able to manage multiple priorities while maintaining accuracy and professionalism.
Desired Experience
- Bookkeeping, finance administration or accounts experience.
- Accounts Payable and Accounts Receivable management.
- Payroll processing and STP reporting.
- Experience using cloud-based business software.
- Strong Microsoft Office and/or Google Workspace skills.
- Experience with platforms such as Xero, Tradify, Podium or similar systems is highly regarded.
Why Join Us?
We're not a large corporate business with layers of management and bureaucracy.
We're a growing, high-energy business where your contribution genuinely matters. You'll work closely with leadership, have the opportunity to improve systems and processes, and become a key part of a close-knit team that values initiative, accountability and great customer service.
We offer:
- A diverse and engaging role.
- Flexible working arrangements (where appropriate).
- Modern cloud-based systems and technology.
- Opportunity to grow and develop with the business.
- A supportive, collaborative and down-to-earth team environment.
Apply Now
If you're an organised all-rounder who enjoys balancing finance, administration, customer service and operational coordination, we'd love to hear from you.
Please submit your resume and a short cover letter outlining your relevant experience and why you're interested in joining our team.
Pay: $52,000.00 – $75,000.00 per year
Work Location: Hybrid remote in Lyneham ACT 2602
