In-Demand My guardian Jobs

Service Team Leader
My Guardian —Sydney Olympic Park NSW
- Full-time
- Computer skills
- Leadership
- Communication skills
Quick Apply
14d
Service Coordinator - Arabic Speaker
My Guardian —Sydney Olympic Park NSW
- Full-time
- Microsoft Excel
- Organisational skills
- Computer skills
Quick Apply
10d
Case Manager
My Guardian —Sydney Olympic Park NSW
- Full-time
- Customer service
- Care plans
- Communication skills
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SIL Team Leader
My Guardian —Moorebank NSW
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
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Home Care Worker - Brisbane Metro
My Guardian —Brisbane QLD
- First Aid Certification
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Client Intake - Aged Care & NDIS
My Guardian —Adelaide SA
- Full-time
- Customer service
- Case management
- In-person
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Home Care Worker - Sydney
My Guardian —Sydney Olympic Park NSW
- First Aid Certification
- Care plans
- Communication skills
Quick Apply
9d
Client Intake - Aged and Disability Care
My Guardian —Brisbane QLD
- Full-time
- Customer service
- Case management
- In-person
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Arabic Speaking Support Worker Role - Southwest Region NSW
My Guardian —Bankstown NSW
- Weekend availability
- Bilingual
- Cooking
- First Aid Certification
Quick Apply
4d
Client Engagement Manager
My Guardian —Sydney Olympic Park NSW
- Full-time
- Care plans
- Leadership
- Communication skills
- Gym membership
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House Manager - SIL
My Guardian —Revesby NSW
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
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Home Care Worker - Spanish Speaking - Doncaster East VIC
My Guardian —Doncaster East VIC
- Spanish
- First Aid Certification
- Cleaning
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Home Care Worker | Condell Park - Arabic Speaker
My Guardian —Condell Park NSW
- First Aid Certification
Quick Apply
2d
Home Care Worker - GREEK SPEAKER
My Guardian —Sydney NSW
- First Aid Certification
Quick Apply
4d
Mental Health Support Worker - Kallangur, QLD
My Guardian —Kallangur QLD
- Monday to Friday
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4d
Home Care Worker - Revesby, NSW - Portuguese Speaker
My Guardian —Revesby NSW
- Part-time
- First Aid Certification
- Cleaning
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Home Care Worker - Glenelg, Adelaide, SA
My Guardian —Glenelg SA
- First Aid Certification
Quick Apply
Business Development Manager - Aged Care and NDIS
My Guardian —Adelaide SA
- Full-time
- CRM software
- Business development
- Negotiation
Quick Apply
7d
Home Care Worker Melbourne Metro VIC
My Guardian —Melbourne VIC
- First Aid Certification
Quick Apply
8d
Greek Speaking Home Care Worker for Aged Care Clients - Campsie, NSW
My Guardian —Campsie NSW
- From $43 an hour
- Urgently hiring
- First Aid Certification
Quick Apply
3d

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Service Team Leader

My Guardian -
Sydney Olympic Park NSW

Quick Apply

Job Details

Full-time
14 days ago

Benefits

Company events

Qualifications

Computer skills
Leadership
Communication skills

Full Job Description

Operations Team Leader (Service Coordination)

Location: Sydney Olympic Park Head Office (100% On-site)
Employment Type: Full-Time
ASAP Start

About Us

My Guardian is a rapidly growing, leading Australian Aged and Disability Care provider. We don’t just provide care; we empower people to live independently and with dignity.

We are scaling fast, and our Head Office in Sydney Olympic Park is high-energy, collaborative, and focused on delivering exceptional outcomes.

The Opportunity

We are looking for the absolute best Operations Team Leader in the business to lead, mentor, and drive our team of Service Coordinators.

This isn't a passive sit-back role. You will be the engine room of our daily coordination, ensuring our rostering is flawless, our team is motivated, and our clients receive world-class service. If you are an assertive, highly organized leader who thrives in a fast-paced environment and loves taking ownership, this is your next move.

What You’ll Be Doing:

Lead & Mentor: Manage, train, and upscale a fast-moving team of Service Coordinators to hit their KPIs and develop their careers.
Master the Roster: Oversee complex scheduling and rostering to ensure 100% shift coverage with zero gaps.
On-Call Ownership: Participate in an on-call roster to handle emergency shift changes and critical operational issues.
Client & Stakeholder Management: Build rock-solid relationships with clients, families, and case managers, fostering a fierce customer-first culture.
Financial Oversight: Monitor funding usage closely to prevent under or over-expenditure.
Quality & Compliance: Ensure all staff are fully qualified/trained for their shifts, handle escalation of complaints swiftly, and drive continuous improvement.

What We Are Looking For:

Proven Leadership: Demonstrated experience leading and managing teams in a fast-paced scheduling, rostering, or high-volume call-centre environment.
Operational Excellence: Exceptional organization skills with the ability to meet tight deadlines under pressure.
Strong Communication: Direct, clear, and assertive communication style—you know how to manage stakeholders and motivate a team.
Tech Savvy: Strong computer skills. Bonus points if you have previous experience with Alayacare.
Attention to Detail: You don't let things slip through the cracks, especially when it comes to compliance and funding.

What’s In It For You:

The Package: Highly competitive salary package tailored to your experience.
The Perks: Free gym access, healthy office snacks, and refreshments.
The Culture: Exceptional team vibe, monthly company events, and weekly Friday afternoon drinks/nibbles at HQ.
Growth: Real training and clear career development pathways in a business that is expanding rapidly.

Ready to Apply?

We need someone to hit the ground running. If you are a high-performing leader who wants to make a massive impact, apply now by submitting your resume.

Please note: We are moving quickly on this, and only shortlisted candidates will be contacted.

Quick Apply

Refine Your Search

my guardian jobs

Service Team Leader

Service Coordinator - Arabic Speaker

Case Manager

SIL Team Leader

Home Care Worker - Brisbane Metro

Client Intake - Aged Care & NDIS

Home Care Worker - Sydney

Client Intake - Aged and Disability Care

Arabic Speaking Support Worker Role - Southwest Region NSW

Client Engagement Manager

House Manager - SIL

Home Care Worker - Spanish Speaking - Doncaster East VIC

Home Care Worker | Condell Park - Arabic Speaker

Home Care Worker - GREEK SPEAKER

Mental Health Support Worker - Kallangur, QLD

Home Care Worker - Revesby, NSW - Portuguese Speaker

Home Care Worker - Glenelg, Adelaide, SA

Business Development Manager - Aged Care and NDIS

Home Care Worker Melbourne Metro VIC

Greek Speaking Home Care Worker for Aged Care Clients - Campsie, NSW

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