In-Demand Warehouse technician Jobs

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ICT Support Technician

Rhinland Cold Storage
Bassendean WA

Quick Apply

Job Details

Full-time
$80,000 a year
11 days ago

Qualifications

LAN
WMS
Driver Licence
Diploma
Cybersecurity
Associate degree
Help desk
Mobile devices
Information Technology

Full Job Description

About the role

We are a Bassendean-based cold storage and logistics business seeking a hands-on ICT Support Technician to keep our IT systems and equipment running reliably across the business. Our operation runs on technology — warehouse management systems, temperature monitoring, scanning and networked equipment — so you'll be the go-to person for day-to-day technical support across our office, warehouse and transport functions, maintaining the hardware, network and systems we depend on.

Key responsibilities

Provide first- and second-level IT support; log, track and resolve hardware, software and connectivity issues
Determine hardware and software requirements and recommend solutions to operational problems
Install, configure and maintain desktops, laptops, handheld scanners, label printers and peripheral equipment
Install, update and manage software, licensing, security patching and antivirus
Adapt and configure existing applications and software to meet users' requirements
Support the Warehouse Management System (WMS) and temperature-monitoring/data-logging systems
Maintain network infrastructure (LAN/Wi-Fi across office, warehouse and cold-store areas), servers and user accounts
Repair and replace peripheral equipment such as terminals, printers and modems
Maintain and support CCTV, access-control and telephony systems
Maintain backups, basic cyber-security and the IT asset register; assist with the company website/intranet
Liaise with external IT and telecommunications vendors

About you

A Diploma or Associate Degree (or higher) in Information Technology, Computer Science or related field — or at least 3 years' relevant experience and/or relevant vendor certification
Demonstrated experience providing IT/help-desk support in a business environment
Sound knowledge of Windows, Microsoft 365, Active Directory and networking fundamentals
Experience supporting hardware, peripherals and handheld/mobile devices
Experience with network support and monitoring, backups and basic cyber-security
Strong troubleshooting skills and a customer-focused approach
Able to work on-site and move between office, warehouse and refrigerated cold-store areas
Current Australian driver's licence and full working rights in Australia

What we offer

Full-time, ongoing role with a stable, growing WA business
$80,000 + super
Varied, hands-on work across a real operational environment

Pay: $80,000.00 per year

Work Location: In person

Quick Apply

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