In-Demand Quality assurance manager Jobs in Yennora, Nsw

General Manager, Aged and Disability Services
Tram Assist and Care —Fairfield NSW
- $110,000 - $140,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
Quick Apply
NDIS Operations Manager / SIL House Manager (Arabic Speaking)
NDIS Provider —Parramatta NSW
- Contract
- Hybrid work
- CPR Certification
- Management
- English
Quick Apply
Operations Manager
Forever Care Disability Centre —Bella Vista NSW
- $65,371.76 - $110,622.92 a year
- Full-time
- CRM software
- Management
- Budgeting
- Work from home
Quick Apply
Business Analyst (Graduate to Mid-Level)
Searchbar Pty Ltd —Parramatta NSW
- $62,500 - $82,500 a year
- Part-time
- Customer service
- Salesforce
- Microsoft Office
- Work from home
- Parental leave
Quick Apply
13d
Quality Assurance Manager
NSW Police Force —Parramatta NSW
- $113,574 - $125,720 a year
- Full-time
- Work from home
9d
RTO Manager
Thales —Homebush NSW
- Full-time
- Microsoft Office
- Administrative experience
- Leadership
- Employee discount
- Gym membership
Quality Assurance Manager
Meyer Food Co —Kings Park NSW
- Full-time
Quick Apply
Quality Manager
CSR —Wetherill Park NSW
- Full-time
- Engineering
- Microsoft Office
- Analysis skills
- Parental leave
- Employee assistance program
Quick Apply
Compliance Officer (NDIS & Community Services) – Part-Time
Wisdom Care Services —Liverpool NSW
- $66,824.49 - $120,854.31 a year
- Part-time
- Management
- Writing skills
- Microsoft Office
Quick Apply
10d
Risk Manager
Greenstone Financial Services —Norwest NSW
- Full-time
- Analysis skills
- Financial services
- Communication skills
Quick Apply
7d
NDIS Client Services Manager | NDIS Case Manager | NDIS Service Coordinator
Pro Care Assist Support Services —Parramatta NSW
- $80,000 - $85,000 a year
- Full-time
- Hybrid work
- CPR Certification
- Management
- First Aid Certification
- Work from home
- Professional development assistance
Quick Apply
Quality Assurance Manager
Elevating Food Safety —Sydney NSW
- $75,000 a year
- Master's degree
- Computer skills
- Manufacturing
Senior Manager RTO Governance and Compliance
TAFE NSW —South Sydney NSW
- $203,592 a year
- Full-time
10d
Contact Services Officer
iCare External —Parramatta NSW
- $75,728 a year
- Contract
- Hybrid work
- Customer service
- Office
- Administrative experience
- Employee assistance program
- Gym membership
Triage Coordinator
NSW Department of Communities and Justice —Parramatta NSW
- $116,981 - $129,492 a year
- Call employer
- Employee assistance program
16h
Senior Quality Assurance Manager
Elevating Food Safety —Sydney NSW
- $160,000 a year
- Time management
Bioinformatician
Agriculture and Biosecurity —Sydney Western Suburbs NSW
- $75,728 - $145,442 a year
- Full-time
- Writing skills
- Data analysis skills
- Research
13d
National Quality Manager
Elevating Food Safety —Sydney NSW
- $200,000 a year
- Bachelor's degree
fire and safety
Complete Fire and Pumps —Moorebank NSW
- $50 - $60 an hour
- Full-time
- Management
- Administrative experience
- First Aid Certification
Quick Apply
7d
Quality Assurance or Technical Manager
Elevating Food Safety —Sydney NSW
- $110,000 a year
- Leadership

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General Manager, Aged and Disability Services

Tram Assist and Care
Fairfield NSW

Quick Apply

Job Details

Full-time
$110,000 - $140,000 a year

Qualifications

CRM software
Management
Food management
Customer service
Food Safety Supervisors Certificate
Shift management
Vietnamese
Administrative experience
Community Services
Business development
Presentation skills
Bachelor's degree
Driver Licence
Risk management
Human resources
Diploma
Working with Children Check
Business
Bartending
Leadership

Full Job Description

General Manager

Location: Hybrid – Office (Fairfield NSW) & Remote
Reports To: Director
Employment Type: Full-Time

About Tram Assist and Care

Tram Assist and Care is a registered disability and community services provider committed to delivering high-quality, person-centred supports that empower participants to achieve their goals and live independently. We are dedicated to maintaining the highest standards of compliance, safety, and service excellence.

Position Overview

The General Manager is responsible for the overall leadership, operational management, and strategic direction of Tram Assist and Care. The role oversees service delivery, workforce management, compliance, financial performance, quality assurance, and business growth to ensure the organisation continues to provide safe, effective, and participant-focused services.

The General Manager works closely with the Director and leadership team to drive organisational performance, maintain regulatory compliance, and foster a positive workplace culture.

Key Responsibilities Leadership and Strategic Management

Provide leadership and direction across all areas of the organisation.
Develop and implement strategic plans aligned with organisational goals.
Promote a culture of accountability, continuous improvement, and participant-focused service delivery.
Lead organisational change initiatives and business growth strategies.

Operations Management

Oversee day-to-day operations and service delivery across all programs.
Ensure services are delivered efficiently, safely, and in accordance with participant needs.
Monitor operational performance and implement improvements where required.
Manage resources to achieve organisational objectives.

Compliance, Governance and Risk

Ensure compliance with NDIS Practice Standards, NDIS Code of Conduct, Aged Care requirements, and relevant legislation.
Lead audit preparation, quality assurance activities, and continuous improvement initiatives.
Oversee incident management, complaints handling, safeguarding practices, and risk management frameworks.
Develop, review, and implement policies and procedures.

Financial Management

Manage organisational budgets, financial reporting, and resource allocation.
Monitor financial performance and identify opportunities for cost efficiencies.
Support business sustainability through effective financial planning and forecasting.

Workforce Leadership

Lead, mentor, and develop managers and employees.
Oversee workforce planning, recruitment, onboarding, and performance management.
Ensure compliance with SCHADS Award, Fair Work requirements, and employment legislation.
Foster a positive workplace culture focused on engagement and professional development.

Stakeholder Engagement

Build and maintain strong relationships with participants, families, staff, regulators, community organisations, and external stakeholders.
Represent the organisation in meetings, audits, community forums, and industry networks.
Support participant engagement and feedback processes.

Quality and Continuous Improvement

Monitor service quality and participant outcomes.
Analyse organisational performance data and prepare reports for management.
Lead continuous improvement projects and quality initiatives.

Essential Requirements Qualifications

Diploma or Degree in Business, Management, Community Services, Nursing, Human Resources, or a related field.

Experience

Minimum 1 year of management experience.
Experience within NDIS, Aged Care, Health, or Community Services environments.
Demonstrated experience leading teams and managing service delivery.

Knowledge and Skills

Leadership and people management.
Strategic planning and organisational development.
Financial management and budgeting.
NDIS and Aged Care compliance knowledge.
Governance and risk management.
Communication and stakeholder engagement.
Operational management and service delivery oversight.
Workforce planning and performance management.
Policy development and implementation.
Incident and complaints management.
Strong computer literacy and administration skills.
Excellent report writing and presentation skills.

Desirable Requirements

Bachelor's Degree or higher qualification.
Leadership and Management qualification.
Senior management experience.
Audit and compliance management experience.
Human Resources experience.
Business development and growth strategy experience.
Project management experience.
Experience with CRM, rostering, and client management systems.
Knowledge of NDIS registration and audit processes.
Knowledge of industrial relations, SCHADS Award, and Fair Work requirements.
Vietnamese Speaking.

Mandatory Checks and Licences

The successful candidate must have:

Australian working rights.
NDIS Worker Screening Clearance.
Working with Children Check.
National Police Check.
Current Driver Licence.
Access to a reliable, roadworthy, and insured vehicle.

Key Performance Indicators

Compliance with NDIS and legislative requirements.
Achievement of organisational strategic objectives.
Financial performance against budget.
Positive participant satisfaction outcomes.
Successful audit outcomes.
Workforce engagement and retention.
Effective incident and risk management.
Continuous improvement and quality outcomes.

Why Join Tram Assist and Care?

Opportunity to lead a growing community services organisation.
Meaningful work supporting people to achieve their goals.
Collaborative and supportive leadership team.
Professional development and career growth opportunities.
Flexible hybrid working arrangements.

Tram Assist and Care is committed to providing a safe, inclusive, and respectful workplace and encourages applications from diverse backgrounds.

Pay: $110,000.00 – $140,000.00 per year

Work Location: Hybrid remote in Fairfield NSW 2165

Quick Apply

Refine Your Search

quality assurance manager jobs in yennora, nsw

General Manager, Aged and Disability Services

NDIS Operations Manager / SIL House Manager (Arabic Speaking)

Operations Manager

Business Analyst (Graduate to Mid-Level)

Quality Assurance Manager

RTO Manager

Quality Assurance Manager

Quality Manager

Compliance Officer (NDIS & Community Services) – Part-Time

Risk Manager

NDIS Client Services Manager | NDIS Case Manager | NDIS Service Coordinator

Quality Assurance Manager

Senior Manager RTO Governance and Compliance

Contact Services Officer

Triage Coordinator

Senior Quality Assurance Manager

Bioinformatician

National Quality Manager

fire and safety

Quality Assurance or Technical Manager

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