In-Demand Water corporation customer service Jobs in Western Australia

Customer Solutions Senior Consultant
Water Corporation —Canning Vale WA
- $93,249 a year
- Part-time
- Remote
- Customer service
- Communication skills
- Annual leave
- Work from home
6d
Planner - In Service Assets
Water Corporation —Leederville WA
- Remote
- Management
- Engineering
- Maintenance
- Annual leave
- Work from home
8d
Business Applications Support Analyst
Water Corporation —Leederville WA
- $101,711 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Work from home
8d
Manager Customer Service
Water Corporation —Balcatta WA
- $135,693 a year
- Full-time
- Analysis skills
- Leadership
- Communication skills
6d
Advanced Operational Solutions - Technical Advisor
Water Corporation —Osborne Park WA
- $115,561 a year
- Full-time
- Remote
- Engineering
- SQL
- Analytics
- Annual leave
- Work from home
7h
Stores Coordinator
Water Corporation —Karratha WA
- $101,711 a year
- Remote
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Work from home
Advanced Operational Solutions - Senior Technical Advisor
Water Corporation —Osborne Park WA
- $135,693 a year
- Full-time
- Remote
- Engineering
- SQL
- Communication skills
- Annual leave
- Work from home
7h
Senior Operations Assistant
Water Corporation —Broome WA
- $93,249 a year
- Customer service
- Administrative experience
- Computer skills
- Travel reimbursement
- Annual leave
13d
Records Management Senior Officer
Water Corporation —Leederville WA
- $101,711 a year
- Full-time
- Management
- Communication skills
- Annual leave
- Work from home
6d
Information Systems - Coordinator
Water Corporation —Balcatta WA
- $101,711 a year
- Full-time
- Remote
- Organisational skills
- Annual leave
- Work from home
9h
Civil and Water Industry Maintainer (Operator)
Water Corporation —Balcatta WA
- $81,000 a year
- Overtime
- On-the-job training
Operations Supervisor - Expressions of Interest
Veolia Environmental Services —Port Hedland WA
- Management
- Computer skills
- Leadership
- Health insurance
- Employee assistance program
Contracts Administration - Specialist
Water Corporation —Leederville WA
- $135,693 a year
- Remote
- Engineering
- Administrative experience
- In-person
- Work from home
7h
Wastewater Quality - Technical Advisor
Water Corporation —Albany WA
- $115,561 a year
- Full-time
- Remote
- Analysis skills
- No degree
- Communication skills
- Annual leave
- Work from home
2d
Management Review & Audit Senior Auditor
Water Corporation —Leederville WA
- $135,693 a year
- Full-time
- Management
- Organisational skills
- Business
- Annual leave
- Work from home
9d
AI Implementation & Governance Principal
Water Corporation —Leederville WA
- From $155,648 a year
- Remote
- Analysis skills
- AI
- Leadership
- Annual leave
- Work from home
13d
Operations Support - Senior Advisor
Water Corporation —Leederville WA
- $115,561 a year
- Remote
- Annual leave
- Work from home
2d
Electrical - Apprentice
Water Corporation —Geraldton WA
- $49,258 - $89,636 a year
- Overtime
- Remote
- Senior Secondary Certificate of Education
- Work from home
Senior Planner - Wastewater Operations
Water Corporation —Leederville WA
- $135,693 a year
- Remote
- Engineering
- Data analysis skills
- Analysis skills
- Annual leave
- Work from home
3h
Projects - Analyst
Water Corporation —Shenton Park WA
- $115,561 a year
- Remote
- Work from home
5d

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Customer Solutions Senior Consultant

Water Corporation -
Canning Vale WA

Apply Now

Job Details

Part-time | Full-time
$93,249 a year
6 days ago

Benefits

Annual leave
Work from home
Salary packaging

Qualifications

Maximo
Customer service
SAP
Communication skills

Full Job Description

Thrive by making a real impact everyday as you shape WA’s water future.
This role is available on either a full-time or part-time basis, offering excellent flexibility with shifts.
Salary: $93, 249 plus 12% Super & Benefits (pro rata, 0.66 FTE).

At Water Corporation, we pride ourselves on being more than just a workplace. Our community is made up of committed and energetic individuals who prioritise a healthy work-life balance and embrace a diverse and vibrant culture.

We currently have an exciting opportunity for a Customer Solutions - Senior Consultant, based in Balcatta.

About the role:

Looking for a career where no two days are the same and what you do genuinely makes a difference? As part of our 24/7 Faults Team, you'll be at the heart of helping customers when they need us most. From responding to water and wastewater emergencies to resolving complex technical enquiries, you'll be the calm, trusted voice guiding customers through critical situations while helping keep communities safe and connected. This is a role for people who thrive in a fast-paced environment, enjoy problem-solving, and want to make a real impact every day.

And because life happens outside of work too, we offer full time and part-time shifts 6am and 6pm, Monday to Friday, and structured rotating rosters between 6am and 8pm, Monday to Sunday, with rosters provided several weeks in advance. Whether it's school drop-offs, study commitments, fitness goals, family time or simply enjoying more flexibility in your week, you'll have the certainty to plan. Plus, weekend shifts offer the opportunity to earn additional income through penalty rates.

Working closely with field crews and operational teams, you'll be at the centre of the action, coordinating responses, sharing real-time updates, and helping restore services quickly when incidents occur.

Who are we?

When you join Water Corporation, you play an important role for the people of WA. Our services are essential for life - everyday, millions of Western Australians rely on us to deliver and manage water across our state.

If you’re driven to make a meaningful contribution, you’ve come to the right place.

Real benefits that matter

Real flexibility with options to work from home, 9-day fortnight, flexible work hours
Two well-being days each year to do whatever you need to do to feel good
Access to long service leave pro rata after 3 years of service
Take advantage of our co-contribution superannuation scheme. Receive a 12% employer contribution and enjoy an additional 2% employer co-contribution when you elect to salary sacrifice 2%.
Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave
Aboriginal and Torres Strait Islander cultural and ceremonial leave of up to 5 days so you can maintain your cultural connection and wellbeing.

What you can expect with this role:

Be the first point of contact for customers experiencing operational faults and emergencies.
Deliver clear, professional advice and support during high-priority situations.
Investigate and resolve complex technical enquiries.
Partner with field crews to provide customers with real-time operational updates.
Maintain accurate customer and operational records.
Provide critical system shut-off instructions to support emergency response activities.
A supportive team culture that celebrates collaboration and achievement opportunities to develop your technical, operational and customer service expertise.

Your skills and experience

Experience in customer service, operations, maintenance, technical environments or contact centres.
Confidence working across multiple systems and communication channels.
Strong communication and relationship-building skills.
The ability to make sound decisions in fast-paced situations.
A positive, team-first attitude and a commitment to delivering exceptional service.
Experience with systems such as GRANGE, Maximo, SAP, Outage Management, Virtual Assist, or similar platforms will be highly regarded.

Sound like a match? Apply today

If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role.

As part of the recruitment process you may be required to complete pre-employment screening which may include a medical, qualification check, police clearance and Australian working rights check.

Applications close on 27 August 2026

We reserve the right to withdraw this ad prior to the closing date.

Our commitment to a diverse and inclusive workplace:

Water Corporation is committed to creating a workforce that reflects the diversity of our customers and our community. How we will achieve this is outlined in our Diversity and Inclusion Strategy and People and Safety Strategy.

We acknowledge the different skills, experiences and perspectives that people from diverse backgrounds including, race, ethnicity, disability, age, gender identity and sexual orientation bring to the workplace, will only strengthen our workforce.

We are committed to ensuring that our workplace is inclusive, where all our people feel that they belong, are valued, respected and have equal access to opportunities and resources.

We encourage applications from our key priority communities – Aboriginal and Torres Strait Islander people, people with disability, women, youth and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment wherever possible by offering reasonable adjustments including adjustments in our recruitment, selection and appointment processes.”

Applicants with disability who require adjustments in the recruitment process, or alternative methods of communication, can contact a Recruitment Officer at [email protected]

To learn more about our commitment to diversity and inclusion please visit our website.

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Apply Now

Refine Your Search

water corporation customer service jobs in western australia

Customer Solutions Senior Consultant

Planner - In Service Assets

Business Applications Support Analyst

Manager Customer Service

Advanced Operational Solutions - Technical Advisor

Stores Coordinator

Advanced Operational Solutions - Senior Technical Advisor

Senior Operations Assistant

Records Management Senior Officer

Information Systems - Coordinator

Civil and Water Industry Maintainer (Operator)

Operations Supervisor - Expressions of Interest

Contracts Administration - Specialist

Wastewater Quality - Technical Advisor

Management Review & Audit Senior Auditor

AI Implementation & Governance Principal

Operations Support - Senior Advisor

Electrical - Apprentice

Senior Planner - Wastewater Operations

Projects - Analyst

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