In-Demand Hospitality operations manager Jobs in West Melbourne, Vic

Office Manager
ST. ALi COFFEE —Port Melbourne VIC
- $75,000 - $85,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick Apply
14d
ASSISTANT VENUE MANAGER / GROUP OPERATIONS AUDITOR
THREE HORSES (BY FANCY FREE GROUP) —Melbourne VIC
- $85,000 a year
- Full-time
- Hospitality
- Management
- POS
- Employee discount
Quick Apply
Centre Operations & Customer Experience Manager – Success Tutoring Caroline Springs
Success Tutoring Caroline Springs —Caroline Springs VIC
- $30 - $40 an hour
- Part-time
- Management
- Experience working with children
- In-person
Quick Apply
13d
Senior Supervisor
Flip Out Box Hill —Box Hill South VIC
- $31 - $42 an hour
- Weekend availability
- Hospitality
- First Aid Certification
- POS
- Employee discount
Quick Apply
7d
Hotel Services Manager
Gian Hospitality —Melbourne VIC
- $85,000 a year
- Weekend availability
- Hospitality
- Management
- Supervising experience
Quick Apply
Duty Manager
Sungrass Property Group —Footscray VIC
- $80,000 - $85,000 a year
- Weekend availability
- Hospitality
- Management
- Front desk
Quick Apply
2d
Functions Manager
Compass Group Australia —Parkville VIC
- $93,000 a year
- Full-time
- Management
- Culinary experience
- Supervising experience
- Parental leave
Catering Event Coordinator
Abbotsford Food Hall —Abbotsford VIC
- From $35 an hour
- Urgently hiring
- Hospitality
- Customer service
- English
Quick Apply
Food and Beverage Attendant/Supervisor
Customs House Hotel —Williamstown VIC
- $34.96 - $48.95 an hour
- Weekend availability
- Hospitality
- Bar
- Food service experience
Quick Apply
3d
Talent Acquisition Coordinator
Yo-Chi —Hawthorn VIC
- Contract
- Hospitality
- Recruiting
- Communication skills
- Free food
Australian Open 2027 Event Leadership Roles
Compass Group Australia —Melbourne VIC
- Weekend availability
- Hospitality
- Supervising experience
- Leadership
Executive Housekeeping Manager – Luxury 5-Star Hotel | Melbourne
Ozone Hospitality —Melbourne VIC
- $85,000 - $90,000 a year
- Weekend availability
- Management
- Budgeting
- Leadership
Quick Apply
Logistics and Operations Coordinator
Simply Seated —Laverton North VIC
- $74,050.01 - $86,996.36 a year
- Full-time
- ERP systems
- Forklift
- Organisational skills
Quick Apply
9d
Project Manager - Retail, Commercial & Hospitality
Teamified —Melbourne VIC
- $140,000 - $160,000 a year
- Full-time
- Remote
- Hospitality
- Microsoft Office
- Plumbing
Quick Apply
Hospitality Management Opportunities VIC - Duty Managers/Assistant Venue Managers/Venue Managers
Open Door Pub Co. Pty LTD —Melbourne VIC
- $79,000 - $99,000 a year
- Weekend availability
- Hospitality
- Culinary experience
- Leadership
- Employee discount
Quick Apply
Operations Manager
Compass Group Australia —Melbourne VIC
- Weekend availability
- Culinary experience
- Customer service
- Communication skills
Retail Manager
G.McBean Family Butcher —South Yarra VIC
- $80,000 - $90,000 a year
- Full-time
- Management
- Customer service
- In-person
Quick Apply
Customer Service Manager - Bentleigh
Contour Education —Bentleigh VIC
- $85,000 a year
- Weekend availability
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Quick Apply
8h
Membership Consultant - Mickleham, Craigieburn, & Epping North
Anytime Fitness —Epping VIC
- Temporary
- CPR Certification
- Sales
- Customer service
- Gym membership
Quick Apply
Front Office Manager - Crown Towers Hotel
Crown Resorts —Melbourne VIC
- $120,000 a year
- Full-time
- Hospitality
- Leadership
- Communication skills

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Office Manager

ST. ALi COFFEE
Port Melbourne VIC

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year
14 days ago

Qualifications

CRM software
Customer service
Microsoft Office
E-commerce
Administrative experience
Organisational skills
Diploma
Associate degree
Communication skills
Advanced diploma

Full Job Description

ABOUT ST. ALi

ST. ALi is one of Australia's most celebrated independent specialty coffee roasters, founded in Melbourne in 2005. A pioneer of Melbourne's specialty coffee movement, ST. ALi has grown from a single roastery-café to an internationally recognised brand encompassing multiple café venues, a state-of-the-art roasting facility, wholesale coffee supply, and a thriving e-commerce operation.

ST. ALi is built on a foundation of direct-trade relationships with coffee farmers, in-house roasting expertise, and an unwavering commitment to quality and sustainability. The company supplies premium coffee to cafés, restaurants, hotels, and retail partners across Australia and globally, while continuing to expand its wholesale and digital channels.

POSITION OVERVIEW

Reporting to senior management, the Office Manager is responsible for overseeing the day-to-day administrative operations of ST. ALi’s corporate office and supporting the smooth running of the business across customer experience, ecommerce, wholesale, and general administration functions. The role requires a highly organised and proactive individual capable of managing competing priorities in a fast-paced retail and hospitality environment. The successful candidate will support operational efficiency, coordinate office processes, assist with staff and workflow management, and provide customer-facing support across a broad range of business functions and product categories.

This position includes regular interaction with retail, wholesale, and ecommerce customers, including responding to enquiries, resolving issues, coordinating order-related communication, and supporting customer service outcomes across most operational line items of the business.

KEY RESPONSIBILITIES

Oversee the daily operations of the corporate office, ensuring efficient administrative and operational support across departments.
Coordinate office procedures, workflows, and administrative systems to support business efficiency and service standards.
Manage customer-facing enquiries across ecommerce, wholesale, retail, and general business operations, including responding to escalated customer concerns and coordinating resolutions with relevant teams.
Support the processing and coordination of online and wholesale orders, ensuring accurate communication and timely issue resolution.
Liaise with internal departments and external suppliers, service providers, and contractors to support business continuity and operational requirements.
Assist with staff coordination, onboarding, rostering support, task delegation, and general workflow supervision within administrative and customer support teams.
Maintain office records, databases, filing systems, and internal documentation to ensure accuracy and compliance.
Assist with invoice processing, expense reconciliation, and administrative financial tasks in coordination with the finance team.
Coordinate office facilities, maintenance, equipment procurement, and workplace supplies.
Ensure workplace policies and procedures are followed in accordance with company standards, employment obligations, workplace health and safety requirements, and relevant legislation.

QUALIFICATIONS REQIURED

AQF Associate Degree, Advanced Diploma or Diploma

— OR —

At least 3 years of relevant work experience may substitute for the formal qualifications listed above.

EXPERIENCE REQIURED

At least one year of relevant experience in a similar field.
Strong written and verbal communication skills with the ability to professionally manage customer and stakeholder interactions.
Ability to multitask and manage competing priorities within a fast-paced environment.
Experience working across customer service, ecommerce, retail, hospitality, or wholesale operations is highly regarded.
Proficiency in Microsoft Office, CRM systems, and general administrative software platforms.
Strong organisational skills and attention to detail.

WHAT ST. ALi OFFERS

Collaborative and fast-paced team environment.
Ongoing development opportunities within a growing business.
Competitive salary package based on experience.

Pay: $75,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

hospitality operations manager jobs in west melbourne, vic

Office Manager

ASSISTANT VENUE MANAGER / GROUP OPERATIONS AUDITOR

Centre Operations & Customer Experience Manager – Success Tutoring Caroline Springs

Senior Supervisor

Hotel Services Manager

Duty Manager

Functions Manager

Catering Event Coordinator

Food and Beverage Attendant/Supervisor

Talent Acquisition Coordinator

Australian Open 2027 Event Leadership Roles

Executive Housekeeping Manager – Luxury 5-Star Hotel | Melbourne

Logistics and Operations Coordinator

Project Manager - Retail, Commercial & Hospitality

Hospitality Management Opportunities VIC - Duty Managers/Assistant Venue Managers/Venue Managers

Operations Manager

Retail Manager

Customer Service Manager - Bentleigh

Membership Consultant - Mickleham, Craigieburn, & Epping North

Front Office Manager - Crown Towers Hotel

I want to receive the latest job alert for hospitality operations manager in west melbourne, vic

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